Reviews

Review Details

• Review fromSpencetta G

  Date: 03/27/2023

  1 star

  Spencetta G

  Date: 03/27/2023

  This company is a complete rip off. I spent over $500 for my veneers and once they send u impressions, the veneers are not made right. After u complain to this company, they refuse to give u ur money back. This product is bogus and so is this company

  Pop On Veneers

  Date: 03/28/2023

  Thank you for your feedback, *********, we always look forward to improving our services with both our product and customer experience! We would kindly like to clarify that our policy states that anytime after the one-hour window, partial refunds are issued. The Pop On Promise details the fees that are kept at each stage of the customer journey which you can find here: ************************************************. Per our records we see that initially you have requested a 2nd remake on 3/16/2023, in which we've placed your remake in production. On 3/25/2023 you have reached out to us asking to complete a return instead. Initially we have stated this was not possible due to your 2nd remake being in production, however we have escalated this case to our supervisors on 3/26/23 and were able to receive approval to cancel the veneers in production and initiate your return instead. We have emailed you on 3/27/2023 with the following: "Hi *********, Thank you for contacting us. We are so sorry to hear that you are not satisfied with your veneers! We understand that you would like to initiate a return. We have sent out an email with a pre-paid **** label to return your original and first remake veneers. Once we receive your veneers, we will process your partial refund within 2-3 business days. You will receive a follow up email with the refund details once the return has been processed. We are also enclosing our Warranty and Returns policy. We're sorry your smile journey had to end this way." Please view your inbox for that information and in a separate email you will find the return label to complete your request. Unfortunately, we do not offer full refunds after the one hour window of placing your order as we accrue charges for labor, material, and shipping. Please keep in mind that each pair of PopOn Veneers are custom-handmade veneers just for you, so we must account for time and materials used to create your veneers. Kindly email us at ******************************* so we may further assist you. We're here for you! Have a wonderful day.

• Review fromBarbara P

  Date: 03/26/2023

  5 stars

  Barbara P

  Date: 03/26/2023

  Pop on has exceeded my expectations! This was an affordable option for me and I didn't have to set and make appointments, deal with dental procedures, or leave my **************** was quick and easy. I have ordered 3 top arches so far. The arches are good quality but I wear mine all day EVERY DAY which means eating 3 meals and drinking beverages daily which puts a lot of stress on them. If I didn't wear them to eat and chew hard foods with I probably would not have nearly any wear and tear on them. I love this product and the company responds quickly and is supportive with any questions. So simple! Thank you so much!

  Pop On Veneers

  Date: 03/27/2023

  **********************! Were thrilled to hear that you love your new smile and that your experience surpassed your expectations!! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers! Enjoy celebrating your new smile!  
  
  

• Review fromMichael D

  Date: 03/25/2023

  1 star

  Michael D

  Date: 03/25/2023

  These are the plastic Halloween teeth that you pop in your mouth that you can buy at ******* for like $2. All they do is send you some hardening plastic "that molds" or mimics your teeth that are already in bad shape
  They do not fit properly. You will not be able to speak properly. Horrible horrible product. I see how they're scamming people by using the plastic teeth now with some plastic molding that melts
  Don't buy this ****

  Pop On Veneers

  Date: 03/27/2023

  We are so sorry to hear this, *******. At Pop On Veneers, we aim to give our customers the best experience possible- especially when assisting with any questions or concerns. Feedback from our customers is how we continue to learn and improve our services. Here at Pop On, we stand by our PopOn Promise which is available here: ************************************************. Kindly note, the 30 day remake or return policy begins 30 days from the date in which you receive your veneers. We must receive the completed remake/return form within the 30 day period in order to process your request.

  
  

  We have attempted to locate your account using the email provided and your name however we do not have an order on file under that information. We would certainly like to look into this for you, so please kindly email us at ******************************* with your order number (begins with 88) or a screenshot of your order confirmation which can be found in your inbox. It's our goal for you to be celebrating your new smile, and when there's an issue, we want to make sure we resolve it for you! Certainly reach out to us if we can help in any way within our policy description here: ************************************************. We're here for you! Have a wonderful day.

• Review fromMitzie C

  Date: 03/22/2023

  5 stars

  Mitzie C

  Date: 03/22/2023

  I love ************! Thank you so much POP ON VENEERS!! You have given me the confidence to smile again, with my teeth showing! I get compliments ALL the time about ************!!

  Pop On Veneers

  Date: 03/23/2023

  That's wonderful, ******! Were so thrilled to hear that you love your Pop On Veneers and that you got your confident smile back! Its an honor to be a part of your smile journey! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers! Enjoy celebrating your new smile! 
  
  

• Review fromryan w

  Date: 03/20/2023

  1 star

  ryan w

  Date: 03/20/2023

  for what you pay the warranty is c*** they break easy and usually vertical between the teeth. only offer to fix was $249 for 1 arch. my wife and I both have had arches break. nothing was even close to being offered to fix the issue, just me pay even more money. we spent over $1000 for what i feel is horrible customer service and fragile material. we didnt ask for complete sets, just the broke arch to be fixed but all i got was, sorry and understand if you move on excuse.

  Pop On Veneers

  Date: 03/21/2023

  We are so sorry to hear this, ****. At Pop On Veneers, we aim to give our customers the best experience possible- especially when assisting with any questions or concerns. Feedback from our customers is how we continue to learn and improve our services. Here at Pop On, we stand by our PopOn Promise which is available here: ************************************************. Kindly note, the 30 day remake or return policy begins 30 days from the date in which you receive your veneers. We must receive the completed remake/return form within the 30 day period in order to process your request. If you are outside of your warranty, and are not experiencing fitting issues, you are eligible for up to 70% off our spare veneers! No new retakes needed, we use the scans we already have on file to recreate your custom made veneers. We're always here to help! It's our goal for you to be celebrating your new smile, and when there's an issue, we want to make sure we resolve it for you. Certainly reach out to us if we can help in any way within our policy description. We're here for you! Have a wonderful day!

• Review fromDonna B

  Date: 03/19/2023

  5 stars

  Donna B

  Date: 03/19/2023

  Pop On vaneers are so worth the money!!! I now smile with confidence...I ordered natural white. I was so happy with them, I went back and ordered Hollywood white. Everyone that works in the office were so kind, and my vaneers came within a week. I recommend them to everyone!!! Thank you again Pop On ??????

  Pop On Veneers

  Date: 03/20/2023

  Wonderful to hear, *****! We're so glad you're loving the look of your new smile. It's an honor to be a part of your smile journey! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers!
  
  

• Review fromRobert P

  Date: 03/18/2023

  5 stars

  Robert P

  Date: 03/18/2023

  Great service. Very happy with the product I received. A great confidence booster.

  Pop On Veneers

  Date: 03/20/2023

  That's fantastic, ******! We're so excited to hear that you love your new smile!! Thank you for complimenting our customer service ********* an honor to be a part of your smile journey! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers!
  
  

• Review fromCynthia P

  Date: 03/18/2023

  1 star

  Cynthia P

  Date: 03/18/2023

  The process that I endured getting my pop on veneers was anything but a good one. When I first received my molding kit, it was sent back twice stating that there was a problem. Then they continued to proceed to create them and twice they were sent back because they looked awful. They didnt fit well, and they just look so unreal and obvious And I was still told that if I didnt proceed, I would have to lose half of the money instead of just saying that they wouldve refunded me my deposit and I couldve moved forward with not getting them done. I felt that I had no choice but I had to proceed and give them two attempts to try to make it right , unfortunately in the end the product still looks really really bad. It is unusable and I have to pay the money for some thing that looks nothing like what they offer in their ads.

  Pop On Veneers

  Date: 03/20/2023

  Thank you for your feedback, *******. We always look forward to improving our services with both our product and customer experience. We would kindly like to clarify that our policy states that anytime after the one-hour window, partial refunds are issued. The Pop On Promise details the fees that are kept at each stage of the customer journey which you can find here:  ************************************************. We issue refunds keeping in mind the difference of the materials used, time to create your custom hand-made veneers, as well as impressions kits used during the beginning stages of your smile journey. We hopes this helps clarify any confusion surrounding our policy and the reasons for partial refunds. We are sorry your smile journey had to end this way and we were unable to provide veneers you were satisfied with. At Pop On Veneers, we aim to give our customers the best experience possible- especially when assisting with any questions or concerns. Feedback from our customers is how we continue to learn and improve our services, and we sincerely appreciate your feedback on our product, even if you were unsatisfied. Certainly reach out to us if we can help in any way within our policy description. We're here for you! Have a wonderful day.
  
  
  

• Review fromCrystal H

  Date: 03/14/2023

  1 star

  Crystal H

  Date: 03/14/2023

  Initially I was excited when I received my veneers. Shortly after receiving them, the filler pieces popped out. These fillers are located where teeth were missing. I continued to use them and noticed cracks developing which ultimately led to them breaking apart piece by piece. It's upsetting to have spent over $500.00 for this product and not even 6 months after receiving they are no longer usable. I followed the care instructions 100%. As well, I wasn't comfortable eating anything other than soft foods so chewing foods did not contribute to the breakage. Unfortunately, I didn't realize the 30 day money back guarantee was actually the warranty. They do not warranty the product for more than 30 days. They do however state they will last from 2 to 5 years. Sadly I did not even get 6 months use. When I called they offer no compensation but will gladly ship more of this inferior product at full price. I know the excitement when you receive this product is what all of their positive reviews generate from. I wonder just how many of those people feel the same once the 30 day warranty time? It was by far one of the worst ways I could spend my very hard earned money. Would not recommend to anyone who expects this product to last very long...especially the 2 to 5 years they advertise...what a joke!

  Pop On Veneers

  Date: 03/15/2023

  Thank you for your feedback, *******. We're so sorry to hear about your experience. At Pop On Veneers, we aim to give our customers the best experience possible- especially when assisting with any questions or concerns. Feedback from our customers is how we continue to learn and improve our services. Here at Pop On, we stand by our PopOn Promise which is available here:  ************************************************. For reference, you can learn more about how to your veneers last longer here: ********************************************************* as there are certain things that *** cause the pontic filler to pop out- which is addressed on our FAQ page. Certainly reach out to us if we can help in any way within our policy. We're here for you! Have a wonderful day.
  

• Review fromEbony M

  Date: 03/13/2023

  5 stars

  Ebony M

  Date: 03/13/2023

  I had to make 3 impressions because I didn't get them right. I finally got it right and they look beautiful.

  Pop On Veneers

  Date: 03/14/2023

  Wonderful to hear, *****! Were so glad that youre enjoying your new smile! Glad to hear that your veneers look and feel great! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers! Enjoy celebrating your new smile!