OBGYN
Garden OB/GYNThis business is NOT BBB Accredited.
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Reviews
This profile includes reviews for Garden OB/GYN's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 15 Customer Reviews
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Review fromRuth S
Date: 04/18/2025
1 starThis is the worst place to visit. They label you high risk and stress you out over nothing so they can overcharge your insurance. You cant get anyone on the phone because theyre using ****** voice numbers to communicate with you , even going as far as to ask you personal medical questions on an unsecured , unofficial phone line with absolutely no clue who youre even speaking to . Run far from this placeReview fromYanira M
Date: 03/28/2025
1 starDo not be misled by their biased 5-star reviews on their website, I chose this practice due to their "high ratings" just to be treated as a number and not a patient. Since moving out of state I had my previous OBGYN send my medical records and lab work to *******************************************. ******************************************* confirmed receipt of my file prior to my first visit. During my visit with ********** she did not review my file and was not prepared (first red flag). She asked if there were any abnormalities with my blood work and genetic testing which I confirmed that all were negative at the end of my visit I was take to get labs done, come to find out she had me repeat all my bloodwork and genetic testing (which i did not consent to). I found this out because now I'm stuck with a $1,650 LabCorp bill because my insurance denied the claim since the genetic testing was deemed medically unnecessary- as stated, i did not consent to this and i had told ********** that this has already been done with my previous OB. It's been over 2 months going back and forth with their billing department to get this resolved, but of course they don't care because they are not the ones responsible to pay. The wait time to be seen with an appointment is absurd. I've waited over 2.5 hours to be seen. I would have to take an entire day off from work because Garden OBGYN over books. Getting in contact with a doctor directly on the phone is impossible. *** are only given the office number (if they can give you the correct one) or have you call their customer service line that is handled by a call center and still can never get in contact with the Dr. *** have to resort to your patient portal inbox which can take days for a response. I've raised concerns about my health condition and symptoms that had developed and worsened with time just to be treated passively and be dismissed. If it weren't for my family who convinced me to go to the hospital would have not known that i was high risk and my condition was severeReview fromLianna M
Date: 01/14/2025
1 starThis office doesn’t even deserve one star. This is the worst OB/GYN experience I’ve ever had. I’m 14 weeks pregnant and was in severe pain, so I decided to call the massapequa office to see if there was any over the counter medication I can take to relieve my pain. The receptionist laughed at me and couldn’t contain her laughter. After confronting her about laughing at a distressed patient, she responded “I’m not laughing at you, think whatever you want but I was coughing”. She was very clearly laughing and showed zero empathy. Aside from the horrendous staff they have at their front desk, Dr. Are acts as though she couldn’t even be bothered when speaking to patients. She has you sitting in her office in silence and you have to ask a bunch of questions to get anything from her. Again, no empathy or bedside manner, nor does she give valuable information into your health or your baby’s health. Last but definitely not least, I’ve had to call this office and the office manager several times to have the coding for my appointments corrected. I received countless bills that were over $100 due to them not coding the appointments/sonograms correctly. They just want your money, they don’t care at all about their patients.Review fromJomara V
Date: 12/31/2024
1 starThis office gave me 5 false diagnosis for test results I never took. They told me they would remove the false reading off my chart by Monday I have not received an update nor has the false results been removed. I have tried contacting the office numerous times and left a voicemail with no response back. I am extremely disappointed and frustrated with the lack of urgency and organization this company has being that they have committed medical fraud billing my insurance for an exam I never was present for and placing someone elses swab results into my chart.Review fromJasmine A.
Date: 12/09/2024
1 starI received a call 1 1/2 months after I went in for my test and the lab department screwed up, they called me to set up an appointment to have me go in asap because of the results I received.I called in to set up the appointment and provided my new insurance info, and the representative from the call center even reconfirmed they accepted my new insurance. I finally get to my appointment just for them to inform me they DO NOT take my new insurance. Completely negligent towards my lab results and towards providing the correct info on insurance eligibility. This practice always has different Drs their communication skills are HORRIBLE and I always had to repeat myself because its clear they do not take notesReview fromSharon C
Date: 11/04/2024
1 starI attended the office at ****************** *** for annual Pap smear. I mentioned that I had been getting the hot flashes and thought menopause may be creeping in for me. Attending lady said they could do a simple blood test to check hormone levels. Like the other complaints here nobody even bothered to call with the lab results, I chased them several times until someone eventually called. Then to my shock I received 3 bills, one from them around $90, two from ******* which totaled nearly $3,000!!!! Of which I owed $450!! This was never mentioned or explained that a simple blood test would be so grossly expensive. Just an absolute scam and I wont be going back. Stay away from this place, read the reviews and go somewhere reputable.Review fromSasha G
Date: 09/19/2024
1 starIts been a month with no explanation about my labsReview fromAlexandra B
Date: 09/17/2024
1 starDO NOT GO HERE. *** ARE IS A SCAM ARTIST. They told me my 5 week old fetus was DYING and I needed to come in every 3 days for a sonogram and to be reviewed by the doctor. After 2 visits, I could tell something was not right. I went to another doctor *** told me that was a complete lie and everything looked great. Now, my daughter is a year old and there were absolutely no complications with my pregnancy. Garden OB/GYN was scamming me for insurance money!!!!! They billed thousands of dollars for "tests" that were completely unnecessary, especially at 5 weeks gestation.Review fromKatie M
Date: 08/12/2024
1 starAbsolute garbage. Every location I have been to. The long beach location (which no longer exists) took care of my prenatal care 10 years ago before I had my son, and it was okay then but everything I have tried to have done with them the last few years has been a disaster. They continuously cancelled appointments, couldnt perform procedures due to provider scheduling problems or changed appointment times at the last minute. They never followed up about procedures, they dont return voice messages. Now Im sitting in the ******************* trying to pick up films for a mammogram screening they did for me and they told me to come pick them up today and instead of calling to tell me they were having technical issues, I am sitting here for almost an hour waiting for films and no solution. The entire practice is a mess. Once I get these films I will never set foot in a Garden OBGYN ever again. If youre looking for an OB, literally go ANYWHERE else. The app wont let me give less than 1 star. But this is a 0 star experience.Review fromLi P
Date: 07/24/2024
1 starThe absolute worst on the face of the planet. annual visits take well in excess of 2 hours with "doctors" forgetting you are waiting all together. They do not advocate for their patients - multiple times I have had experiences where samples have been lost/failed to be sent out and I've had to return to re-do them. I've also had them tell me "oh you don't need to bother doing that this time". They completely missed a pregnancy because they told me I just "didn't need to bother giving a urine sample".On top of that, I continue to receive bills 8+ months after any appointment when all of my bills have actually been paid. They are INCOMPETENT AT BEST!!!!! DO NOT GO HERE!!!!!!!!!!!!!They could not care any less about patients and if you ever actually manage to see or speak to a doctor it would be a miracle. IMPOSSIBLE Just hung up with billing again - a lovely woman decided just to scream at me. Add incredible customer service as well!Shame on this business.
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