Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Basement Waterproofing

Everdry Waterproofing of Upstate NY

Reviews

Customer Review Ratings

4.8/5 stars

Average of 127 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromBONNIE B

    Date: 03/02/2024

    5 stars

    BONNIE B

    Date: 03/02/2024

    My experience with Everdry Waterproofing was exceptional from the beginning and throughout the process of completing my basement project. The office staff, field supervisors and crew were all highly knowledgeable and respectful of my property and me. They worked diligently to complete a water management system in and around my house. They kept me informed of progress each day, answered any and all questions, and maintained a neat and orderly work area. Upon completion, they left the area clean and free of any dirt or debris. The system itself is working beautifully and my basement is forEver Dry! Great company!!

    Everdry Waterproofing of Upstate NY

    Date: 03/05/2024

    Thank you so much for your kind words, Bonnie. We really appreciate you taking the time out to share your experience with us.

    Cheers,

    Everdry Waterproofing of Upstate New York
  • Review fromDebra N

    Date: 02/07/2024

    5 stars

    Debra N

    Date: 02/07/2024

    I am very pleased with the way they stopped the water from coming in my basement. Very impressed with the work ethics of Fred the job manager and hid hardworking crew. This was a very big job that was extremely messy. The crew cleaned up inside and out. Very impressed. I would recommend Everdry to everyone. If you want it done right, have Everdry lock it up tight!

    Everdry Waterproofing of Upstate NY

    Date: 02/08/2024

    Thank you *****! It's been our pleasure serving you. We're thrilled to know you'd recommend team EverDry to others!
  • Review fromDarlene M

    Date: 01/17/2024

    5 stars

    Darlene M

    Date: 01/17/2024

    Jose and his crew were fast, courteous and clean! Thank you

    Everdry Waterproofing of Upstate NY

    Date: 01/18/2024

    Hi, *******. We are thrilled to learn that you had a positive experience with us!
  • Review fromJoanne N

    Date: 12/29/2023

    5 stars

    Joanne N

    Date: 12/29/2023

    Richard and Ricky card me when they arrived. Try replaced the old pipe fittings. Ricky cleaned up the water mess. Everyone was polite. They explained what was the problem and what they did. They made sure everything wS running properly. I would highly recommend Everdry to my friends and family

    Everdry Waterproofing of Upstate NY

    Date: 01/11/2024

    Thank you ******! It's been our pleasure serving you. We're thrilled to know you'd recommend team EverDry to others!
  • Review fromAngela G

    Date: 11/17/2023

    5 stars

    Angela G

    Date: 11/17/2023

    Fred and his crew were friendly, informative, and had wonderfully easy ways to explain the process. They cleaned up after themselves each day and were completely professional. I would definitely recommend!!

    Everdry Waterproofing of Upstate NY

    Date: 11/22/2023

    Thank you ******! It's been our pleasure serving you. We're thrilled to know you'd recommend team EverDry to others!
  • Review fromKaren W

    Date: 11/17/2023

    5 stars

    Karen W

    Date: 11/17/2023

    Had my basement waterproofed in March 2020. Job well done! I just needed service this week on the sump pump as it quite working properly. The backup battery worked flawlessly until Everdry was able to come out to fix. Luckily, it was a quick fix with the float needing to be replaced. Caleb and Adam were professional and experienced, friendly and patient and answered all my questions.
    Thank -You
    ***** *

    Everdry Waterproofing of Upstate NY

    Date: 11/22/2023

    *****, we're thrilled to hear you've had an excellent experience with our team. We'll be here for you for the lifetime of your home! Can't wait to continue serving you.
  • Review fromCindy T

    Date: 11/15/2023

    4 stars

    Cindy T

    Date: 11/15/2023

    I believe their price was reasonable for water proofing the basement. My basement feels better and smells better now

    Everdry Waterproofing of Upstate NY

    Date: 11/16/2023

    Hi, *****. Your feedback is highly appreciated. Thank you for the review!
  • Review fromKathleen K

    Date: 11/14/2023

    5 stars

    Kathleen K

    Date: 11/14/2023

    We had a serious mold problem 10 years ago. Everdry came in and waterproofed the basement and installed a maintenance free humidifier system. Our basement is still dry and mold free. There is never a damp smell. We have a battery backup system in case of a power outage.

    Everdry Waterproofing of Upstate NY

    Date: 05/01/2024

    We are currently in communication with the home owner. So far we have met with the home owner, we've done 2 crack injections and a dye test the downspout. We are currently scheduled to return May 31st to replace the discharge line and upgrade tile to 4 inch. If there's any additional questions we can be reached at ***** ********.
    Thank you,
    EverDry Waterproofing of Upstate NY
  • Review fromSteve D

    Date: 11/11/2023

    4 stars

    Steve D

    Date: 11/11/2023

    This was a repair call for a main sump pump that was not working, so I was depending on the backup pump. They were very professional and quickly resolved the problem. The interaction with the technicians was a five-star experience, but they were unable to come on the scheduled day and came the following day, so I'm rating this as four stars.

    Everdry Waterproofing of Upstate NY

    Date: 04/23/2025

    Hi, *****. We appreciate the kind words and are glad we could provide you with a positive experience!
  • Review fromChad B

    Date: 09/25/2023

    5 stars

    Chad B

    Date: 09/25/2023

    Everdry came out to replace a pipe that came apart that connects to my sump pump that's buried under ground and so far I've had no leaks since they fixed it.

    Everdry Waterproofing of Upstate NY

    Date: 09/27/2023

    Hi, Chad. We are thrilled to learn that you had a positive experience with us!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.