Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Basement Waterproofing

Everdry Waterproofing of Upstate NY

Reviews

Customer Review Ratings

4.8/5 stars

Average of 128 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromChristina w

    Date: 03/23/2023

    5 stars

    Christina w

    Date: 03/23/2023

    Great customer service and quality of workmanship! When I have an questions or concerns they are their to help when needed.

    Everdry Waterproofing of Upstate NY

    Date: 03/29/2023

    Hi, *********. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
  • Review fromRashakim H

    Date: 03/20/2023

    4 stars

    Rashakim H

    Date: 03/20/2023

    Crew members were respectful and overall good workers with confidence in their ability to speak Finnish. A knowledgeable, experienced crew that is respectful of the environment and the type of work they perform. There was no question that the foreman was very much on top of his responsibilities, crew, and all his duties. Professionalism was evident in the crew's response. There were no false promises made when it came to clean up and preparation. They did everything they stated they would do. As a matter of fact, I would recommend them to anyone and everyone.

    Everdry Waterproofing of Upstate NY

    Date: 03/22/2023

    Thank you ********! It's been our pleasure serving you. We're thrilled to know you'd recommend team EverDry to others!
  • Review fromPriscilla D

    Date: 03/19/2023

    5 stars

    Priscilla D

    Date: 03/19/2023

    We have done business with this company for years and recently had a major problem with a huge power surge and they came right out to help fix the problem with their equipment. The gentleman that they sent was Tarvis and he was professional. We would love for him to come back at anytime.

    Everdry Waterproofing of Upstate NY

    Date: 03/21/2023

    Hi, *********. Thanks for taking the time to share your positive experience. We truly appreciate it!
  • Review fromAlbert M

    Date: 03/17/2023

    5 stars

    Albert M

    Date: 03/17/2023

    Out standing customer service.
    Employees who care about the business and the customer.
    Excellent service.

    Everdry Waterproofing of Upstate NY

    Date: 03/21/2023

    Hi, ******. We appreciate the rating, and are glad we could provide you with a positive experience!
  • Review fromRalph M T

    Date: 03/15/2023

    5 stars

    Ralph M T

    Date: 03/15/2023

    We have been customers of Everdry Waterproofing for over ten years and find their customer service to be fantastic. Just recently, one of their service associates visited our home to do an annual check on our system. Thankfully everything was AOK. He was very courteous and professional. I would highly recommend this company to investigate dampness problems.

    Everdry Waterproofing of Upstate NY

    Date: 03/17/2023

    Hi, *****. Thanks for taking the time to share your positive experience. We truly appreciate it!
  • Review fromMichael G

    Date: 02/21/2023

    5 stars

    Michael G

    Date: 02/21/2023

    I bought a house with a everdry waterproofing system. Adam came to my house to explain the system and how it worked. He was very knowledgeable and answered all my questions. I would definitely recommend everdry to anyone that wants to protect their home.

    Everdry Waterproofing of Upstate NY

    Date: 02/22/2023

    Hi, *******. We appreciate the kind words and are glad we could provide you with a positive experience!
  • Review fromEllen P

    Date: 02/20/2023

    5 stars

    Ellen P

    Date: 02/20/2023

    My experience with Everdry Waterproofing was very educational. I learned a lot about how the systems in and on the house work. Even if I didn't totally understand what was being explained by the Sales rep, the Foreman showed me everything that was being done as they were dong it inside and outside. He made everything clearer. There were some things I found out from the Foreman that the Salesman never mentioned.. But it wasn't a game changer. Just an unexpected bonus. The whole crew worked like a well-oiled machine. Everyone knew exactly what was expected of them and it was a total team effort from start to finish. I would recommend them to everyone.

    Everdry Waterproofing of Upstate NY

    Date: 02/22/2023

    Thank you *****! It's been our pleasure serving you. We're thrilled to know you'd recommend team EverDry to others!
  • Review fromTricia D

    Date: 02/18/2023

    5 stars

    Tricia D

    Date: 02/18/2023

    Everdry waterproofing came to fix my sump pump the computer was acting up. Tavaris came to give me a new top and he was very polite and friendly. Helped me install and make sure the computer was connected to my phone app. I would highly recommend his service to anyone.

    Everdry Waterproofing of Upstate NY

    Date: 02/22/2023

    Hi, ******. Thanks for taking the time to share your positive experience. We truly appreciate it!
  • Review fromSteve S

    Date: 02/06/2023

    5 stars

    Steve S

    Date: 02/06/2023

    Our experience with Everdry has been excellent, start to finish.
    Having agreed to be on-call for cancellation slots, we appreciated the discount.
    The emailed messages in advance of Everdry visits, with videos related to the installation of the EZ-Breathe device, then for preparation of the basement for the larger work, were very helpful.
    Once the team arrived and began work, they were all remarkably courteous and responsive. Their preparation of the space through which they would be moving kept mess to a manageable minimum. Their regular walk-arounds with us to confirm our needs and concerns, and any limitations they expected to encounter, were appreciated. Their outdoor work during truly miserable winter weather was impressive, and beyond what we would have expected. They were prepared to stay late on a Friday evening to finish the job, and when we said that wouldn’t work for us, they cheerfully came back the following Monday to complete their work. They took extra care to make sure everything was explained and cleaned up as we completed our walk-around at the job’s end.

    Everdry Waterproofing of Upstate NY

    Date: 02/14/2023

    Hi, *****. We appreciate the kind words and are glad we could provide you with a positive experience!
  • Review fromWilliam K

    Date: 01/31/2023

    4 stars

    William K

    Date: 01/31/2023

    The work I had done was very professional. The crew worked very hard and the forman explained each day what the goal for that day would be.

    Everdry Waterproofing of Upstate NY

    Date: 02/14/2023

    Hi, ******** We are thrilled to learn that you had a positive experience with us!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.