Reviews

This profile includes reviews for Simply Good Stuff, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Simply Good Stuff, Inc. has 2 locations, listed below.

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  Simply Good Stuff, Inc.

  1170 Ridge Rd #7 Webster, NY 14580

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  Simply Good Stuff, Inc.

  191 W Main St Webster, NY 14580-2928

Review Details

• Review fromSandra R

  Date: 01/18/2024

  5 stars
  great products delivered on time. i found the item i purchased very useful.

• Review fromkaren L

  Date: 01/17/2024

  5 stars
  A large lid is what I needed and I found one at simplygoodstuff. Thanks

• Review fromAngela B

  Date: 01/17/2024

  1 star
  I placed my order in November 2023 and still haven’t gotten it! They have refused to refund my money and I still DO NOT HAVE tracking information! This company is fraudulent and should be shut down!

• Review fromClayton L H

  Date: 01/13/2024

  1 star
  Never received an item contacted them numerous times never received a refund. Very frustrating would not do business with again stay away from them.

• Review fromTressa W

  Date: 01/07/2024

  5 stars
  Good products, fast delivery, trustworthy company will be doing business with the company again.

• Review fromHelen D

  Date: 12/26/2023

  1 star
  It's been months since I ordered. They were good before. Guess that money is lost.

• Review fromDelia S

  Date: 12/14/2023

  1 star
  This business has truly mastered the art of customer neglect. If you enjoy the thrill of chasing refunds for months, this is your go-to place. Forget about a swift resolution; here, you get to savor the enduring satisfaction of persistent pursuit. its a unique blend of frustration and futility that they offer, leaving you questioning if the refund is just an elusive myth. And don't be fooled by their "free shipping costs" if you decide to return something they will deduct a huge portion of the refund stating that is their shipping cost. So after almost 2 years chasing them and having to pay out of pocket to ship the item back, I was refunded only 50% of what I paid. Total scam.

• Review fromstefeni j

  Date: 12/13/2023

  1 star
  they deserve no stars. Absolute joke of a business. They don't answer their customer service line, take a week to respond and are absolute scammers. I asked to cancel my order after a month, even though I paid for priority shipping, and they confirmed cancellation and refund and then just sent a shipping notification. So now it is on me to return it. DO NOT SHOP HERE.

• Review fromStephen K

  Date: 12/11/2023

  1 star
  WARNING! Poor communication, only sent 1 of 3 items, but charged me full shipping for all items.
  My message to Simply Good Stuff:
  On November 24, 2023, I placed an order for items listed on your website, as shown below. I chose to buy these products from you, because you have each available, according to your website, and the price was good. After creating an account and proceeding with the order process, I also found that you charge shipping. Still, the total price for the 3 items was agreeable. After a week and a half of not hearing that the order was shipped, I called your Customer Service to inquire on December 5. I was told that I should expect on the following day or two that the items would be shipped. So, I waited, and was happy to receive an email the following day indicating my order was shipping.
  Yesterday afternoon, at approximately 5:45 p.m., I received a package from Simply Good Stuff. Problem: the package contained only 1 of the 3 items. The enclosed Sales Receipt listed each item, with only 1 shipped, and a credit due of $xx.xx. I am unhappy about this, as I have placed my order 1 month before Christmas, and now 1/2 of that duration has now expired, with only 1 of the 3 items delivered.
  I am also disappointed that the Customer Service person with whom I spoke on December 5, did not tell me that only 1 item would be shipped! If I had known that Simply Good Stuff would treat my order this way, I would not have chosen to order from your company.
  Also noted on the Sales Receipt: the column that indicates a product is discontinued has no check marks on any items, so apparently you are still saying you can send the items, but just didn't??

• Review fromken s

  Date: 12/07/2023

  5 stars
  simply good stuff is exactly what they sell and the business is simply a good business i would do business with them again.