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Business Profile

Online Retailer

Casual Comfort Sandal

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1.06/5 stars

Average of 164 Customer Reviews

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Review Details

  • Review fromSusanne R

    Date: 11/10/2022

    1 star
    No response to two emails sent; phone number no longer connected. I have not received my shoes or received any updates regarding my order. Unable to talk to anyone at company. I just found another phone number and had to leave a message. I don't know if they are even a real business. Expensive ****** learned.
  • Review fromMadeline G

    Date: 11/10/2022

    1 star
    DON'T WASTE YOUR TIME OR MONEY HERE! This was supposed to be a gift picked out by a 90 yr old woman! This company does not deliver item(s) paid in full. They also do NOT respond to emails or calls. Very disappointing & they should be ashamed of themselves taking advantage of a Great Grandmother!!! If I could give them MINUS stars I would, but I have to put @ least one, which is way too generous.
  • Review fromReatha M

    Date: 11/06/2022

    1 star
    Be cautioned this company is a SCAM!! Shoes are awful! Poor fit, poor material. Not comfortable at all. The company did not respond to any emails (phone number is disconnected) until I went through ******. They finally sent an address to return items through ****** with no label (should be free returns). Through ****** they said they would issue refund with shipping number. I paid to ship them to Canada, provided the shipping number, and the items were returned because the "addressee could not be located"!?
  • Review fromMartha C

    Date: 10/11/2022

    1 star
    Shoes do not fit. Have not been able to speak to anyone about refund.
  • Review fromNina W.

    Date: 10/03/2022

    1 star
    I am having the same problems described in all the reviews. I charged them on Amex. I have reported this horrible ** and disputed the charge. How can they get away with this. I should have known since they didn't have reviews on their website. Please advise if you have any help
  • Review fromAntoinette S

    Date: 09/28/2022

    1 star
    This is an absolute awful company! I ordered 3 pairs of sandals ,they did not get shipped for 3 weeks later,then were held up somewhere for 2 weeks .I received them in August, immediately tried them on.They are entirely too small ,appear to be for a child. I have texted,sent emails and left vice messages over ************ response at all. They seem to wait until refund period us over, still nothing. I never thought to look at the reviews before ordering. I am now trying to get ****** to help me return them and get my refund Oh! The funny part they keep sending me emails and texts to order more.
  • Review fromBeverley H

    Date: 09/22/2022

    1 star
    Terrible experience. Shoes I purchased were not a good fit, and when I sought how to return and get my refund, which the advertised as a simple satisfaction guaranteed full refund, I was ghosted. Plenty of contact before delivery, zero once delivered. The company refused to respond to 4 emails requesting refund information and my only recourse seems to be writing yet another scathing review. I stupidly did not check reviews and have paid the price, literally. Do not purchase anything from this terrible company.
  • Review fromElizabeth A.

    Date: 09/07/2022

    1 star
    The shoes for my daughter was to small and mine had a seam across my big toe bone that hurt so neither of us could wear the shoes. I emailed and got no response. I called twice and finally got a return call. The man tried to offer me a deal to keep the shoes. I told him no why keep shoes that dont fit. I asked for return/refund instructions. He said he had to give my information to the refund department and I should get a call from them in the next 24 hours. It is now 24 hours later and I havent heard from anyone.
  • Review fromSkelly K

    Date: 08/27/2022

    1 star
    I was about to put in an order for every colour of the same shoe & a couple of shoes in different designs. The value, with shipping would have been considerable. As always, I decided to do a Customer Review before proceeding to finalise the order. I am so pleased I did. Naturally I did not progress with my order based on the Reviews. I am genuinely sorry for all the people who have been scammed by these unethical scum bags but very grateful for sites such as this which have saved me from more scams than I can count. I am so sad for all who trusted & believed (in good faith) that they were dealing with an ethical company only to be treated with utter contempt and what is tantamount to fraud.
  • Review fromTalva B

    Date: 08/26/2022

    1 star
    I ordered in September of 2021 and still have not received my shoe order as of August 26th, 2022. I think they are a scam.

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