Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Electric Companies

FirstEnergy Corp.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electric Companies.

Complaints

This profile includes complaints for FirstEnergy Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

FirstEnergy Corp. has 54 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Complaints Summary

    • 479 total complaints in the last 3 years.
    • 188 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/25/2025

      Type:Service or Repair Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We contacted west penn power in July 2024 for new service at a new modular we were buying. We had a few site visits by the project manager, ***, in July to October.m 2024. They set posts in the ground where we needed poles installed, sent us an invoice in October 2024, and we paid in full on Oct 29. There has been NO movement on their part to complete the work and get us electric. My home builder is now wanting to charge us $25 a day for not having service ready. We called West Penn Power customer care and the lady couldn't find our work/design order. I then called the project manager ***, for assistance and he told us that he is mad as well that this order has not been completed yet and has no idea why its not completed. He gave us a phone number to ******, the scheduler, to see why and when this would be completed. When we do get a hold of her. She continues to tell us the hold up since October has been people on vacation, the weather, and a few other excuses. I paid and completed my end of the agreement ( even had the deed updated fir right if ways) in a timely manner but west penn power keeps giving us excuses. If I start getting charged for not having service by our builder, then West Penn Power needs to reimburse me for their lack of scheduling efficiency until they complete my order.

      Business Response

      Date: 04/28/2025

      The Scheduler spoke with Mr ***** Last week and he is on the schedule again for this Friday. 

      Customer Answer

      Date: 05/02/2025

       I am rejecting this response because: I still haven't received a response from the scheduler and no poles have been installed so I can receive electricity.  

       


      Business Response

      Date: 05/19/2025

      Service was completed on 5/5/25. Company did have to reschdule before due to large storms in our service territory. 
    • Initial Complaint

      Date:04/24/2025

      Type:Product Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      An additional measure to log in was taken and we are no longer able to access our account because the person who had that email is no longer here. I have reached out several times since March with no contact or resolution. We manage properties and need to change the emails to the main ap address but cannot because of the "verification" which is ridiculous and was unadvised.

      Business Response

      Date: 04/28/2025

      On 04/25/25 Company personnel made the change to the
      customer’s email from [email protected] to ********************************* to resolve the issue.

      The customer will be forced to reset their password the
      first time they try to login. The customers account in the system is currently
      still displaying the old email address but will update automatically.  The customer’s account should all sync up once
      they reset their password.

      As information, no contact information found on account ************ that the customer had contacted the Company prior to contacting the BBB as
      mentioned in the complaint.

      Customer Answer

      Date: 04/28/2025

       I am rejecting this response because: AS I had stated there were MANY accounts that this was a problem with; not just the one.  I need to get all the accounts switched to the company accounts payable email.  There are approximately 20 additional accounts with this problem.



      Business Response

      Date: 04/29/2025

      To ensure all accounts are taken care of please ask the customer to provide all account numbers they have with the Company that the email address updated on.
    • Initial Complaint

      Date:04/23/2025

      Type:Customer Service Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Over the last couple years my electric bill has jumped thousands of dollars and nobody can explain how or why… I’ve called penelec myself and they won’t give me a straight answer

      Business Response

      Date: 04/23/2025

      Good afternoon, 

      I have attached a billing statement for the account. 

      The last time the customer contacted the Company regarding a high bill was on 10/22/24.  The representative discussed the usage with him and how the Budget billing (EPP) works. The representative did advise him that his winter usage is higher than the summer but that the budget is level billing and could be higher on months when he is using less. The representative advised him that the budget can be adjusted every 3 months based off of the usage and that at the end of 12 months there is a true up before the new budget season begins and the difference between what he is using and what he is paying either becomes credited or due at that time. The representative thought the call dropped and contacted the Customer back and he informed her that the call didn't drop he ended the call. 

      05/01/24 - The Customer was set up on a PUC payment plan of budget billing plus $79.00 on the balance of $4982.24 which is currently in default. 

        Budget billing is a requirement as long as the customer is on a payment plan.  Once the payment plan has been paid in full then the customer can choose to come off of the budget and pay his actual consumption charges each month.  To pay off the bill in full the customer would need to pay currently at this time $5690.31. 

      Customer's
      budget amount is based on a 12-month average bill that is reviewed every
      three months and adjusted as needed. 
      An adjustment in the Customer's monthly amount could be the result of
      a change in usage, in their actual
      cost of service, or extreme weather conditions.

      Once a
      year, the Customer will receive an anniversary bill.  This bill will be for the difference
      between what the Customer has paid during the previous 11 months and the
      actual cost of the energy the Customer used for that period.

      The customer's usage is in line, slightly higher this year than last year. This property does have electric heat, and this year has been extremely colder than last year:  
      From 04/22/24 to 04/21/25 - Customer used a total of 22973 kwh. 
      From 04/20/23 to 04/21/24 - Customer used a total of 20775 kwh. 
      A yearly difference of ?2198 kwh and an average monthly difference of 183 kwh.

      The bill is correct. The Company is obtaining actual readings from the meter.  There is not a way for the company to tell a customer exactly where usage is coming from. Customer is billed for what is used. The company can recommend that the customer perform a breaker test in an effort to determine what in the location is using the most power.  The customer can do a breaker test to determine what breaker is using the most energy at the address which may help determine why the usage is higher. For the breaker test, you would turn off all breakers tied to meter #**********. You would then make sure that the "Load Emulator" which are the squares and triangles on the face of the meter, are no longer moving. The "Load Emulator" will flow from left to right. You would then turn on each breaker one at a time. If the "Load Emulator" is moving quickly, this does mean this particular breaker is drawing the most energy. The breaker that makes the "Load Emulator" move the fastest is what is drawing the most electricity.   

      The balance is an accumulation of unpaid bills and insufficient payments. Please see attached statement of account for billing and payment history.  The Customer has not contacted the Company since October 2024 regarding his bill. The Company did explain to him about the budget and how it fluctuates based off of his usage.  The Company is obtaining actual readings as stated above. 

       

    • Initial Complaint

      Date:04/20/2025

      Type:Billing Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Date of transactions: 4/18/25, 3/13/25 and 2/23/25Amount of money paid: .50 per payment totaling $1.50Business stated to avoid service fee, I had to pay in person or set-up automatic paymentsACH payments do not cost PE anything and it is impossible to do when monthly electric bill ranges between $55 - $202/month. Therefore, there should be no service fee and past payments should be ***************** has not tried responded to complaints.

      Business Response

      Date: 04/21/2025

      In 2024, FirstEnergy began transitioning to a new electronic payment processor, *************. The change occurred in two phases.  First Potomac Edison advises that in 2024,the company transitioned to the new third-party electronic payment processor, for electronic payment methods, including debit/credit cards. In the second phase Potomac Edison then began processing all electronic payment methods through *** Speedpay in January 2025, including **** account (ACH) payments. (These were previously handled in-house.) With this change we now have the ability to accept payments through ***** and ******, giving customers new options when its time to pay their bill.

      Customers in ************* were notified about fees associated with phone and online payments through a comprehensive communications campaign that included emails, web stories, bill inserts, FAQs,notifications on the company website, and social media channels. Additionally,when customers make individual monthly payments using a credit or debit card online or via the automated phone system, service fees charged by the third-party payment vendor are highlighted in the payment options information. 

      On the bill that issued in December *******, the following message appeared.
      In ******** **** draft (ACH) payments will be processed through ACI Speedpay.  If you make automatic payments with a **** account, you will be transitioned onto our ************ Account program.If you make individual payments, you may need to update your **** details.  Please note a new 50-cent service fee will be charged by the third-party payment processor beginning in January.  You can avoid this fee by enrolling in the AutoPay Credit Card or ************ account programs.  Please visit firsternergycorp.com/payFAQ for more information.

      Paying via auto pay or mail are the only methods that do not incur a fee.

      For residential customers, the third-party service fee for a one-time credit or debit card payment will decrease from $4.75 per transaction to $2.75 per transaction.  

      There will be a new service fee of 50 cents per transaction for customers paying by electronic check (ACH). 

      As mentioned on the bill, to avoid fees associated with one-time payments, you can schedule automatic payments by enrolling in the AutoPay Credit Card or ************ Account programs. These programs help ensure you stay up to date on your electric bills while avoiding third-party service fees. You can enroll in automatic payment programs at ******************************************************************************************************************** to avoid fees charged by the third-party payment vendor.

      Potomac Edison does not have the ability to waive payment fees for customers due to the payments are processed through the third-party vendor and applies only to one-time payments. This fee that is charged by the third-party payment processor, is retained by that vendor, and Potomac Edison does not receive any part of the fees charged by the vendor.

      Unfortunately, we are not able to credit fees to the customer that is incurred when choosing to pay with the vendor.

      As far as what the bills range, the customer is billed based on their consumption.  This customer has ********************** heat so this will affect their usage in the winter months. We have previously discussed their winter months consumption with the customer. Due to extreme cold temperatures for longer periods this past winter most everyone seen an increase in their heating bills, rather it be gas or electric. We do provide the option for customers to be placed on the budget plan.   The "Average Payment Plan" aka budget allows customers to level out high/low seasonal bills. The monthly amount is calculated based on the most recent 12-month history and is based on a 31-day billing period, unless the bill is less than 25 days or more than 35 days then the budget is prorated based on the number of days in the billing cycle.  The monthly amount adjusts based on a customers consumption. Anniversary billing prevents the customer from having to pay a lump sum at the end of the 12-month period by taking the A/R balance (debit or credit) and dividing it over the next 12 average payment plan amounts.  If the customer would like to discuss the budget further or set up on the budget, they may contact one of customer service representatives at ************** to enroll.

       

      Best Regards,

    • Initial Complaint

      Date:04/19/2025

      Type:Billing Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My electric bill is outrageous! There is no way I am using this much energy! I believe something is wrong with the meter or something and of coarse I am not eligible for any help! This has been a on going issue for years. I will forever be in debt to the electric company!

      Business Response

      Date: 04/21/2025

      Please see our response attached.

      Thank you, West Penn Power Compliance.

    • Initial Complaint

      Date:04/16/2025

      Type:Billing Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been on a payment plan of $278 for months. I have not missed a payment. Penn Power/First Energy bills have repeatedly claimed that every payment is late (despite showing on the bill that they received the payment before the next bill), and put late charges on. I have sent multiple emails, they have not responded; with the exception that they have taken me off the payment plan. These people are incompentant.

      I demand a refund of the late fees, and them fixing the payment plan.

      Business Response

      Date: 04/23/2025

      Good afternoon,

      The customer has not contacted the company, by email or telephone, to discuss concerns with the fees on the account.

      While payments are received monthly, they are not in full and by the due date.  The PUC permits these late fees to be charged.  A refund is not warranted.  The account has not been enrolled in a payment agreement.  The account is active in budget billing.

       

      Thank you,

      Customer Answer

      Date: 04/24/2025

       I am rejecting this response because: ****** is apparently as incompetent as the rest of the company, or just outright lying. Please see attached Feb/Mar bills. Feb said 278 due by 2/28, Mar shows 278 received on 2/24, but also shows late charges applied.

      As to the communication, if they have not received it, then their online message web page is a failure. I submitted messages in both March and April. They provide no copy or confirmation of it, unlike most modern companies that have a place where you can see the message you submitted, or email you a copy. Another example of this company being a complete failure.

       


      Customer Answer

      Date: 05/01/2025

      Please see attached file. I received this email this morning - as you can see from the first highlighted section, First Energy finally responded - nearly 1 month after I sent the email (shown on second highlight as April 6th.)
      Therefore, as stated, I did email them, and their own representative then claimed I hadn't emailed them. How do they explain this? Again, either incompetent or outright lying. And that has been an ongoing problem with them.

      Business Response

      Date: 05/01/2025

      Good morning,

       

      The company's position has not changed.

       

      Thank you,

    • Initial Complaint

      Date:04/16/2025

      Type:Customer Service Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Met ** contracted out to a company to replace a poll on our property. This company is based in ******** and I just found out they are now permanently closed. I have filed a complaint with ****** shortly after the work was done do to gross negligence on the contracted company as well as Met **. Our driveway was severely damaged in several spots and I am holding Met ** responsible since they are the company that is responsible for the lines running to our property. I learned through no open disclosure from Met ** that they initially contracted to a company known as ****** based in **** who contracted to *****. I have made no progress with ****** and no progress with Met **. I am requesting that ****** distribute a check to cover the cost of repairs that we will have to seek from our paving company . We will not be seeking further restitution for all the damage done to our ***** from the companies negligence. I seek this compensation from *** ** because they did not have proper contact nor care to inform the company about our property or care to keep the property owners ( Us) informed.

      Business Response

      Date: 05/01/2025

      ******/LECOM received a quote provided by the customer in late February that she had obtained in early February that they believed to be fair for the unintended damage done to her driveway while changing the pole on her property. Their claims department contacted the customer and agreed to allow her to move forward with the repairs included in the quote by the contractor she engaged to complete the work. They needed to have her sign a release form to allow her to move forward. The customer then stated that she no longer agreed to the quote she originally provided stating that she believes there is more damage.

      Met-Ed ****************** Controls advised that when ******/LECOM claims last spoke to the customer, she indicated she would be sending another quote to their claims department; however, as of the time of this response, the quote has not been received. ******/LECOM advised once the quote is received, ******/LECOM will move forward with reaching a resolution with her.

      Met-Ed advises that the Customer sends the quote to ******/LECOM claims for they are the party that will be honoring the claim.

      Customer Answer

      Date: 05/06/2025

      Hello Akron BBB,

      I have finally heard from LeCom and will be addressing the driveway with them. I am however not fully satisfied with First Energy. I am requesting in writing acknowledgement that Met ** will never bring a third party contractor onto our property for any electrical service moving forward.  As well as never come to our property with pre authorization from the owners of **********************************************************************  Thank you,  ******* *******

      Business Response

      Date: 05/19/2025

      The company can add a note to the customers account that any time work needs to be performed on the customers property that ********************** will attempt to contact the customer, but we cannot guarantee that notice.  If an outage would occur at 2am and we would need to access this customers property to repair our facilities, we are not going to request permission to do so, we are going to make the needed repairs to our facilities.  We also cannot guarantee that third-party contractors will never access the property.  FirstEnergy utilizes third-party contractors for multiple processes that we do not perform internally such as tree trimming and pole inspections, so third-party contractors doing work on behalf of FirstEnergy will need to have access to the property at some point. Our typical right-of-way gives us permission of ingress and egress to access our facilities. It also extends to third-party contractors completing any work on behalf of FirstEnergy. The company will attempt to give notice in the future. 

      Customer Answer

      Date: 05/24/2025

       I am rejecting this response because:
      I will not accept third party contractors on our property for repairs without thorough discussion with them and well as MetEd before requested day of work. 

    • Initial Complaint

      Date:04/15/2025

      Type:Billing Issues
      Status:
      ResolvedMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On April 2, 2025 I received numerous texts from credit card companies and ******** all concerning a collection that was placed on my credit reports. Experian immediately dropped my credit score 87 points and I checked my account and put in a complaint with them. Within a few hours the negative action was dismissed by ******** and taken off my account. My issue with ***** is that they, without any warning whatsoever such as a phone call or anything in writing, sent a so called debt to all of the collection agencies therefore trying to ruin my credit without trying to get in touch with me. There was a break in my account due to my son taking over the bills that had a new account associated with this bill but that is no excuse for trying to ruin my credit. If JCP&L got in touch with me the matter would have been taken care of immediately. Therefore, I would like JCP&L to IMMEDIATELY get in touch with *********************** and REMOVE this lien.

      Business Response

      Date: 04/25/2025

      The customer ended service 09/19/2024 and had a final due balance of $707.33 which was sent via a final bill due 10/09/2024. A payment of $563.67 was received, leaving a remaining $143.66 past due. Roughly 30 days after a final bill's due date, remaining balances are sent to an external collection agency who then contacts the customer. The ********************** sent this balance to a collection agency on 11/15/2024. The balance remained unpaid, and it then went to a different collection agency on 02/10/2025. The customer made the final payment of $143.66 to JCP&L on 04/16/2025 and the balance was recalled from the collection agency. 

      Customer Answer

      Date: 04/25/2025

       Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
    • Initial Complaint

      Date:04/15/2025

      Type:Billing Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      [[BBB transcription via mail, see attachment for complete complaint details]]

      Mon Power over charged me $594.86 on my electric bill. I spoke to a lady and she told me they over charged me $594.86

      Business Response

      Date: 04/17/2025

      The customer has not been overcharged.  The balance is an accumulated balance from the bills not being paid in full and or on time.  A billing statement is attached that includes all charges and payments.  The customer also opened a complaint with the Public Service Commission of WV and should follow up with them. 
    • Initial Complaint

      Date:04/14/2025

      Type:Billing Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      JCPL changed my meter recently and is claiming that my usage went up an exurbanite amount and then went back down, the bill was $1000 more than normal. February bill 134, April bill 1,114.90. I have oil heat and to my knowledge no appliance causing an issue. I understand that there were three months of estimated bills but they are claiming daily usage went from a high of 39 to 208kwh per day. the last reading they took was in 11/18/204 for *****, then they estimated for three months and changed the meter on 3/5 saying the amount was *****. I would like proof since the numbers to do not line up with any other usage. the bill also shows that from 3/5 to 3/19 with actual known amts my usage was back down to 24 kwh a day. How could it have jumped so high in between? Please someone help, I'm not sure what else to do.

      Business Response

      Date: 04/15/2025

      Our records show the customer moved into the property on 2/14/24. Meter # ********* had been at the property since 2/25/04. Older meters will slow down with time. We show the bills had been estimated for December, January, and February. An actual meter reading was obtained on 3/4/25 from the old meter when the new smart meter was installed. Any unbilled usage was caught up once the actual reading was obtained. 

      The last actual reading obtained on the old meter was on 11/19/24 and the meter showed usage of 54,410 kilowatt hours. When we obtained the next actual reading on 03/04/25 the meter reading was ***** kilowatt hours. Typically, seasonal increases are due to the use of heating and cooling equipment. Ultimately, we cannot advise exactly why the bill is higher than expected. We are only able to bill the account based on the difference between the previous and current month's meter readings.

      The new meter showed from 03/05/25 - 3/19/25 there was 690 kilowatt hours used. This puts the customer's average usage at 49 kilowatt hours per day.

      The payment of $1114.90 was received on 4/11/25 via automatic credit card payment. 

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.