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Business Profile

Plumber

Mr. Rooter Plumbing of Columbus

Reviews

Customer Review Ratings

3.76/5 stars

Average of 34 Customer Reviews

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Review Details

  • Review fromDeidre T

    Date: 04/26/2025

    5 stars
    ******* from Mr. Rooter Plumbing of Columbus did an excellent job replacing the 36 year old **** cartridge in my bathtub. He was very professional and honest.
  • Review fromTheresa M

    Date: 04/17/2025

    5 stars

    Theresa M

    Date: 04/17/2025

    On time, cleaned up and great work.The employee was very friendly and knowledgeable. Second time using the company will recommend.

    Mr. Rooter Plumbing of Columbus

    Date: 04/21/2025

    Thank you so much for the fantastic feedback! Were thrilled to hear that our team was punctual, kept you informed throughout the process, and left the area clean after completing the work. Its great to know that youre pleased with the job. We truly appreciate your recommendation and look forward to assisting you again in the future!
  • Review fromDewayne H

    Date: 04/11/2025

    5 stars
    Mr.Rooter showed up on time. They completed replacement of drainage pipes in a timely manner. They explained and kept me informed of all fazes of the work. They cleaned up very well as they finished the work. Im am very pleased with the job. I would recommend Mr.Rooter to others.
  • Review fromWayne S

    Date: 04/09/2025

    5 stars

    Wayne S

    Date: 04/09/2025

    Did a great job and very professional I will refer them to friends and family.

    Mr. Rooter Plumbing of Columbus

    Date: 04/11/2025

    Thank you for the great review! We're so glad to hear that you were happy with the job and our professionalism. Your recommendation means a lot to usthank you for trusting us with your service needs, and we look forward to helping your friends and family in the future!
  • Review fromVivian B

    Date: 04/08/2025

    5 stars
    The ******* came on time and made the repair in no time HE did a great job
  • Review fromMartin K

    Date: 04/07/2025

    5 stars

    Martin K

    Date: 04/07/2025

    Honored their warranty and cleared up the issue quickly . I wouldnt hesitate to use them again in the future.

    Mr. Rooter Plumbing of Columbus

    Date: 04/11/2025

    Thank you for the positive feedback! We're glad we could honor our warranty and resolve the issue quickly. We truly appreciate your trust and look forward to helping you again in the future!
  • Review fromTina L

    Date: 04/06/2025

    5 stars

    Tina L

    Date: 04/06/2025

    Very professional along with friendliness. All aspects of the process were explained completely and in such a way anyone could understand.

    Mr. Rooter Plumbing of Columbus

    Date: 04/11/2025

    Thank you for your kind words! We're so glad to hear that our team was both professional and friendly, and that the process was clearly explained. We strive to make sure everything is easy to understand, and were happy that came through in your experience!
  • Review fromJohn W

    Date: 04/01/2025

    4 stars

    John W

    Date: 04/01/2025

    They arrived on time and were very polite. Being a little south of Columbus, had to wait on equipment to arrive from their main office. We signed up for the hydro blaster service and it cleared the cleanup. Found a more serious problem in the basement! At this time, we are on hold until they have a crew to dig up old cast iron pipe on outside of house.

    Mr. Rooter Plumbing of Columbus

    Date: 04/04/2025

    Thank you for your thoughtful review! We're glad to hear our team was polite and on time, and that the hydro blaster service helped with the cleanup. We completely understand the delay with equipment and appreciate your patience as we work to resolve the more serious issue in your basement. Well be in touch as soon as the crew is ready to tackle the next steps. Thanks again for choosing us!
  • Review fromChristeas H

    Date: 03/25/2025

    5 stars

    Christeas H

    Date: 03/25/2025

    Service was great, prices were 1/2 what others charged and they arrived faster than planned.

    Mr. Rooter Plumbing of Columbus

    Date: 03/28/2025

    Thats fantastic! Great service, unbeatable prices, and quick response timesounds like a winning combination! Glad you had such a positive experience.
  • Review fromlarry f

    Date: 03/19/2025

    5 stars

    larry f

    Date: 03/19/2025

    Great service very polite and knowledgeable job clean and explained all details have shared with friends/family about their service. The tech was great very friendly and polite.

    Mr. Rooter Plumbing of Columbus

    Date: 03/26/2025

    Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Providing polite, knowledgeable, and thorough service is always our goal. We truly appreciate you sharing your experience with friends and familyit means the world to us! If you ever need anything in the future, we're here to help. Thanks again!

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