Reviews
Customer Review Ratings
Average of 38 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromStacy C
Date: 06/01/2025
5 starsStacy C
Date: 06/01/2025
My kids clogged the toilet, idk with what but I have all boys so Im sure they put something in it before doing the do and not even a plunger would clear it, they came in and cleared it in like 10 minutes, I was so happy. They were so nice and the smell and mess didnt even phase them (because I was super embarrassed ??)
Mr. Rooter Plumbing of Columbus
Date: 06/09/2025
Thank you for sharing! We totally get how tricky those situations can be, and were glad our team handled it quickly and with careno judgment at all. Were happy we could help and make it easy for you!Review fromSteve C
Date: 05/06/2025
5 starsSteve C
Date: 05/06/2025
Arrived on time, very knowledgeable corrected and repaired the problem.Mr. Rooter Plumbing of Columbus
Date: 05/12/2025
Thank you for the positive feedback! We're glad to hear the technician was on time, knowledgeable, and able to quickly resolve the issue. Let us know if you need anything else!Review fromDavid W
Date: 05/03/2025
5 starsDavid W
Date: 05/03/2025
Mr. ********************** did a fantastic job. From the time I made the call, to the time our problem was resolved. I would highly recommend ******* ****** if you are ever in the need for their services. Top Notch.Mr. Rooter Plumbing of Columbus
Date: 05/12/2025
Thank you for the fantastic review! Were thrilled to hear that ******* ****** provided top-notch service and helped resolve your issue quickly. We truly appreciate your recommendation and look forward to assisting you again whenever you need us!Review fromRenee W
Date: 05/01/2025
3 starsRenee W
Date: 05/01/2025
I requested 2 outside faucets be replaced. The plumber showed me how one of the pipes was not reachable due to my partially finished basement. The other was doable but not easy per the plumber. After deciding to replace only one faucet as the other wasnt leaking or used often, the plumber quoted me a price over twice the expected cost for the job. After I explained what I had budgeted the plumber eventually quoted me a price that was about ***** over. The plumber was excellent and timely with his work. I also appreciated his patience with my 4 year old nephew who enjoyed watching. The 3 stars rating is because the original price quote was ridiculous. The plumber was professional, friendly and timely. The schedulers communication was excellent.Mr. Rooter Plumbing of Columbus
Date: 05/08/2025
Thank you for your detailed feedback! We're glad to hear that the plumber was professional, timely, and great with your nephew. We apologize for the initial price quote being higher than expected, and we appreciate your patience as we worked to adjust it to fit your budget. We're always striving to improve our pricing transparency, and your input helps us with that. Were grateful for your understanding and hope to continue providing you with excellent service in the future!Review fromDeidre T
Date: 04/26/2025
5 starsDeidre T
Date: 04/26/2025
******* from Mr. Rooter Plumbing of Columbus did an excellent job replacing the 36 year old **** cartridge in my bathtub. He was very professional and honest.Mr. Rooter Plumbing of Columbus
Date: 04/29/2025
Thank you for the great feedback! We're glad to hear ******* did an excellent job replacing your cartridge. His professionalism and honesty truly stand out, and were happy he provided service you can trust.Review fromTheresa M
Date: 04/17/2025
5 starsTheresa M
Date: 04/17/2025
On time, cleaned up and great work.The employee was very friendly and knowledgeable. Second time using the company will recommend.Mr. Rooter Plumbing of Columbus
Date: 04/21/2025
Thank you so much for the fantastic feedback! Were thrilled to hear that our team was punctual, kept you informed throughout the process, and left the area clean after completing the work. Its great to know that youre pleased with the job. We truly appreciate your recommendation and look forward to assisting you again in the future!Review fromDewayne H
Date: 04/11/2025
5 starsDewayne H
Date: 04/11/2025
Mr.Rooter showed up on time. They completed replacement of drainage pipes in a timely manner. They explained and kept me informed of all fazes of the work. They cleaned up very well as they finished the work. Im am very pleased with the job. I would recommend Mr.Rooter to others.Mr. Rooter Plumbing of Columbus
Date: 04/29/2025
Thank you for sharing your experience! Its wonderful to hear that Mr. ********************** showed up on time, completed the drainage pipe replacement efficiently, and kept you informed throughout the process. Their attention to communication and cleanup really shows their commitment to quality service. We're glad you're pleased with the results and appreciate your recommendation!Review fromWayne S
Date: 04/09/2025
5 starsWayne S
Date: 04/09/2025
Did a great job and very professional I will refer them to friends and family.Mr. Rooter Plumbing of Columbus
Date: 04/11/2025
Thank you for the great review! We're so glad to hear that you were happy with the job and our professionalism. Your recommendation means a lot to usthank you for trusting us with your service needs, and we look forward to helping your friends and family in the future!Review fromVivian B
Date: 04/08/2025
5 starsVivian B
Date: 04/08/2025
The ******* came on time and made the repair in no time HE did a great jobMr. Rooter Plumbing of Columbus
Date: 04/29/2025
Thank you for your feedback! We're glad to hear the plumber arrived on time and quickly handled the repair. It's always great when the job is done efficiently and professionally. We appreciate you sharing your experience!Review fromMartin K
Date: 04/07/2025
5 starsMartin K
Date: 04/07/2025
Honored their warranty and cleared up the issue quickly . I wouldnt hesitate to use them again in the future.Mr. Rooter Plumbing of Columbus
Date: 04/11/2025
Thank you for the positive feedback! We're glad we could honor our warranty and resolve the issue quickly. We truly appreciate your trust and look forward to helping you again in the future!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.