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Average of 34 Customer Reviews
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Review fromAlisha K
Date: 03/14/2025
5 starsAlisha K
Date: 03/14/2025
Great service and true to their time frame!! Very friendly and knowledgeable serviceman
Mr. Rooter Plumbing of Columbus
Date: 03/17/2025
Thank you for the great feedback! We're so glad to hear that our service was prompt and that the technician was friendly and knowledgeable. We appreciate your trust??
Review fromRobert P
Date: 03/13/2025
5 starsRobert P
Date: 03/13/2025
Mr. ********************** responded quickly to my enquiry. The plumber and supervisor were personable, professional and knowledgable. I had a challenging, unique situation and they approached the problem with knowledge and creativity. I will definitely use Mr. ********************** in the future.Mr. Rooter Plumbing of Columbus
Date: 03/17/2025
Thank you for your wonderful review! Were so glad to hear that our team was able to tackle your unique situation with professionalism and creativity. Your satisfaction is our top priority, and were thrilled youll be choosing us again in the future. We look forward to serving you! ????Review fromAngela L
Date: 03/12/2025
5 starsAngela L
Date: 03/12/2025
The team kept me posted of any delays and was polite. The technician arrived and was very professional and made sure to inform me of options and what he was doing. ****** asked if I had questions after going over everything to ensure I understood.Mr. Rooter Plumbing of Columbus
Date: 03/14/2025
Thank you for sharing your experience! We're glad to hear that our team kept you updated and provided clear communication throughout the process. Its great that the technician took the time to explain your options and ensure you were comfortable with the work being done. If you ever have more questions or need assistance, feel free to reach out! We're here to help. ??Review fromSandra P
Date: 03/12/2025
5 starsSandra P
Date: 03/12/2025
Thank you Mr rooter for being efficient and for coming out the same day from the same call from my problem with the plumbing from gas lines from my furnace quickly gave me an estimate and the next day I called and you guys was out and had the problem solved in no time thank youMr. Rooter Plumbing of Columbus
Date: 03/18/2025
You're welcome! We're so glad we could quickly address the issue with your plumbing and gas lines. We take pride in providing fast and efficient service, and we're happy to hear that everything was resolved to your satisfaction. If you need anything else in the future, don't hesitate to reach out!Review fromSandi D
Date: 03/12/2025
5 starsSandi D
Date: 03/12/2025
Terrific! Have used Mr. ********************** when we were in ******************, and now in *********. They are prompt, professional, and kindly explain everything. They might actually communicate TOO much! I get calls/texts/emails with thanks for calling and then same when scheduling. Try them.Mr. Rooter Plumbing of Columbus
Date: 03/14/2025
Thank you for your kind feedback! Were so glad to hear that youve had a great experience with Mr. ********************** both in ****************** and *********. We aim to keep our communication clear, but we appreciate your patience and understanding with all the updates! ?? If you ever need anything in the future, dont hesitate to reach outwe're always here to help!Review fromJohn F
Date: 02/19/2025
5 starsJohn F
Date: 02/19/2025
Sump pump gave out after heavy rain fall. There was 1" to 2" in the basement. Contacted Mr. ******** it's was snowy and slick out, yet they arrived within several hours. They installed a new sump pump and contacted restoration company for me. Great, timely service.Mr. Rooter Plumbing of Columbus
Date: 02/27/2025
Thank you for sharing your experience! It sounds like Mr. ******* really went above and beyond, especially with the weather conditions. Its great to hear they were able to quickly install a new sump pump and help connect you with a restoration company. Great service can make all the difference in stressful situations like that!Review fromKenneth W
Date: 02/12/2025
5 starsKenneth W
Date: 02/12/2025
Within an hour of me calling to request a plumber your *** ****** showed up at my door. He was friendly, as well as knowledgeable. He diagnosed my problem and played out several options. There was no pressure from him to choose a certain way to go. He left it up to me. He then fixed my problem in a very reasonable time and gave me some good maintenance suggestions to help keep my water heater working as it should. I am happy with the service I received and will call Mr. ********************** again if I need a plumber.Mr. Rooter Plumbing of Columbus
Date: 02/17/2025
Thank you for your wonderful review! Were so glad to hear that ****** provided prompt, friendly, and knowledgeable service. Its great to know he took the time to explain your options and offer helpful maintenance tips. We truly appreciate your trust in us and look forward to assisting you again whenever you need a plumber. Thanks for choosing Mr. ***********************Review fromVince T
Date: 02/10/2025
4 starsVince T
Date: 02/10/2025
Very polite and professional. The plumbing aspect was great. Finished job was not as cosmetically appealing as I had hoped.Mr. Rooter Plumbing of Columbus
Date: 02/12/2025
*****, thank you so much for taking the time to give us feedback. We're disappointed to hear that the finished job was not as cosmetically appealing as you had hoped. Please feel free to reach out to us at ************** to discuss any concerns further.Review fromBERNARD G
Date: 02/01/2025
5 starsService tech (*****) was professional and explained how to avoid future problems. The drain was fixed quickly and pricing was upfront and reasonable. Would definitely use again.Review fromRixzene A
Date: 01/31/2025
1 starMr. ********************** incompetence cost me $4928.09 for a supposed plumbing problem that did not exist. I was charged $963.89 for a camera inspection and flushing of a sewer line. Mr. **********************s plumber told me that I had a collapsed pipe and would need to have that part of the system cut out and replaced. Mr. ********************** offered to complete the job for an additional $4800. Instead, I hired my own plumbers and after $3964.20 of work they presented me with the supposed collapsed pipe. The pipe was absolutely normal. There was no obstruction.
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