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Business Profile

Heating and Air Conditioning

HELP Plumbing, Heating, Cooling, and Drains

Reviews

Customer Review Ratings

4.9/5 stars

Average of 498 Customer Reviews

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Review Details

  • Review fromGaila G

    Date: 07/22/2025

    5 stars
    Great experience. *** was both knowledgeable and personable. He had my drain fixed in record time and offered some great advice in answer to my questions.
  • Review fromShelly W

    Date: 07/21/2025

    5 stars
    **** ** came to my house to look at our leaking AC unit. The HVAC system in our house is very old and I was fearing the worst. He was able to unclog our pipe and thoroughly check the whole system. We decided to sign up for the membership club knowing that down the road we will need some maintenance and eventually a new system. I felt like **** was very knowledgeable and presented the big picture very well. There was no pressure, just friendly and helpful advice. I have 3 dogs who barked a lot and **** worked through it and remained calm and professional. The experience was very positive, beyond my expectations. I feel good that we know who to go to, with affordable options, in the future.
  • Review frombrianna W

    Date: 07/09/2025

    5 stars
    ****** *. From HELP HVAC took great care and time to help me understand my issue which turned out to be more serious than I was originally thinking. He was very professional, knew his stuff and fixed my issue very quickly and gave a fair and honest price! Highly recommend!
  • Review fromElaine B

    Date: 07/09/2025

    5 stars
    This was my first time using this company. I knew that my furnace was close to 21 years old as well as my hot water tank. I thought I only needed to have my A/C tuned up, but the constant temperature of 90 + degrees caused damage to my 11-year-old A/C to go out suddenly. With multiple strategies given, I made the decision to get a more efficient unit as well as a new furnace and hot water heater. I am pleased with my selection.
  • Review fromJohn S

    Date: 07/09/2025

    5 stars
    Great company to deal with from start to finish Would recommend them to anyone
  • Review fromCarolyn S

    Date: 07/02/2025

    5 stars
    We’ve been HELP customers for 8 years and couldn’t be happier.
  • Review fromMari S

    Date: 07/01/2025

    5 stars
    On time very professional and very detailed in the explaining of the procedure.
  • Review fromVicki S

    Date: 06/30/2025

    5 stars
    These guys were very respectful and polite and explained everything to me. They were prompt and answered all my questions. Highly recommend!
  • Review fromDorothy R

    Date: 06/28/2025

    5 stars
    The service Technician was very professional. He solved my AC problem quickly. I highly recommend The Help company.
  • Review fromAlonzo M

    Date: 06/25/2025

    5 stars
    Great and fast service , this is the second time using Help. I’m a customer for the future.

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