Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Small Appliance Parts

Appliance Parts 365

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Small Appliance Parts.

Reviews

Customer Review Ratings

1.55/5 stars

Average of 254 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJames M

    Date: 02/27/2025

    5 stars

    James M

    Date: 02/27/2025

    Received it the next day and I already install it works good

    Appliance Parts 365

    Date: 05/23/2025

    Thank you for letting us know your part arrived so quickly and that its working well! Were glad to hear it installed without a hitch. If you ever need anything else, just drop us a line *********************************** typically respond within an hour or two during normal business hours. We look forward to helping you again! The ApplianceParts365 Team
  • Review fromMark T

    Date: 02/05/2025

    5 stars

    Mark T

    Date: 02/05/2025

    Smooth as moonbeams! All good, no worries, excellent job, thank you.

    Appliance Parts 365

    Date: 05/23/2025

    Thank you for the wonderful feedbacksmooth as moonbeams is one of our favorite compliments! Were thrilled everything went perfectly for you. If theres ever anything else you need, just drop us a line ************************************ well be happy to help. The ApplianceParts365 Team
  • Review fromBrian J

    Date: 01/27/2025

    5 stars

    Brian J

    Date: 01/27/2025

    On time, exact part, packaged well. Who could ask for anything more (except free installation:))?!

    Appliance Parts 365

    Date: 05/23/2025

    Thank you for the fantastic feedback! Were delighted your part arrived on time, was exactly what you needed, and arrived packaged just right. Free installation would be a dreambut until we figure out teleportation, well keep focusing on speedy, reliable delivery.If theres ever anything else we can help you with, just drop us a line *********************************** typically reply within an hour or two during normal business hours. We look forward to serving you again! The ApplianceParts365 Team
  • Review fromNick A

    Date: 01/24/2025

    1 star
    Scam alert. Would never use them ever again. They ship late, charge twice, and when I returned one of the items, I had to send multiple emails over many months to get my money back (minous the restocking fee). I only got my money back when I threatened legal action.
  • Review fromRaymond S

    Date: 01/09/2025

    1 star
    Paid for priority shipping, received 8 days after order. Sat in warehouse for 3 days before even sent out. Was given excuse of snow storm which didnt occur for 5 days after order placed. No refund on shipping just excuses and now I have to take time to send back because a competitor got me part on time without extra charges.
  • Review fromMichael H

    Date: 12/30/2024

    1 star

    Michael H

    Date: 12/30/2024

    I received my two caps for a Kitchenaid food grinder, but neither one fit my KSMFGA grinder. The caps look like they should fit, but the threads do not line up with my grinder. I immediately wrote your company on the day I received my merchandise and have not received an answer yet.

    Appliance Parts 365

    Date: 01/02/2025

    I would like to apologize as we have been closed for holidays. If the wrong part was ordered, this can be handled as a return. Simply log in to your account and navigate to the returns portal. After initiating a return, you will receive instructions to return the part, typically within 24 hours of the request. Thank you.
  • Review fromSandra B

    Date: 12/25/2024

    5 stars
    Got my washer machine softener dispenser quickly was able to find the part without any issues.
  • Review fromDon W

    Date: 12/25/2024

    5 stars
    Hello, Appliance365. Great job getting my part to me. But it's a sad ending.I ordered and quickly received a dishwasher rack intended for our older Bosch dishwasher, put a bow on the big box & called it a Christmas present for my wife - one can do this after so many years being married - and after so very much frustration with the rack pieces breaking one by one.BUT the rack is TOO LONG - front to back. The door won't close by about 2 to 3 inches!I want to exchange it for the correct one!! Please help me out here.Thanks,*** ****** ******** *****
  • Review fromGreg H

    Date: 12/14/2024

    3 stars

    Greg H

    Date: 12/14/2024

    I received the part quickly but I had ordered the wrong one. They promptly proved return instructions. I have not received refund yet but it has only been a few days. I had to pay shipping both ways, I get it. I think it all would have gone better if there was a parts person to talk to for ordering the part initially.

    Appliance Parts 365

    Date: 12/18/2024

    Thanks for the follow-up ****. Your refund has been initiated and it may take 7-10 days to post. We are working on a model lookup for the website and that will make purchasing easier for customers but in the mean time, I am just an email away for any help needed. Anyone can message in with questions via the website or straight to *******************************

    Greg H

    Date: 12/18/2024

    Thank you for your response and feedback. Looking forward to working with you again in the future.
  • Review fromTamera S

    Date: 12/13/2024

    5 stars

    Tamera S

    Date: 12/13/2024

    The purchase was easy and the item arrived right on time. And your price was better than anyone else we checked. Very happy! Thank you!

    Appliance Parts 365

    Date: 12/17/2024

    Thank you for the positive feedback!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.