Credit Card Merchant Services
Electronic Merchant SystemsHeadquarters
Reviews
This profile includes reviews for Electronic Merchant Systems's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 31 Customer Reviews
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Review fromMorgan B
Date: 10/05/2022
5 starsMorgan B
Date: 10/05/2022
Heather is awesome she has helped me out and made things easy for me.
Electronic Merchant Systems
Date: 10/06/2022
Thank you for the great review and for giving Heather a high five for the level of service she provided. We count ourselves lucky to have customers like you and look forward to servicing your account in the future!Review fromChelsy H.
Date: 09/25/2022
5 starsChelsy H.
Date: 09/25/2022
Great customer service! We missed a document that needed signed and they sent it right away! Thank youElectronic Merchant Systems
Date: 09/27/2022
Thank you for the great review! We’re so happy you had a positive experience with our customer care team.Review fromAndrew P
Date: 09/23/2022
5 starsAndrew P
Date: 09/23/2022
William, Anson and the Creative Department at EMS consistently provide outstanding results. We could not be more pleased. We have been customers for eight years and EMS has solutions that support our dynamic growth. Looking forward to the future! Thank you.Electronic Merchant Systems
Date: 09/26/2022
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and bringing to our attention the exemplary level of service provided by William & Anson! We count ourselves lucky to have customers like you and look forward to servicing your account in the future!Review fromGloria Z
Date: 09/22/2022
5 starsGloria Z
Date: 09/22/2022
Great service. My problem was solved in a timely manner. Technician kept me informed on what he had to do to fix the problem.Electronic Merchant Systems
Date: 09/23/2022
Thank you! We know how hard our representatives work to make sure our merchants have the best experience possible, but we still love to hear about it. We sincerely thank you for your review!Review fromCheri T
Date: 08/28/2022
5 starsCheri T
Date: 08/28/2022
I love it for my business and my clients like that I have this in my business thank you ????Electronic Merchant Systems
Date: 09/02/2022
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.Review fromTyrone O.
Date: 08/24/2022
5 starsTyrone O.
Date: 08/24/2022
I appreciate how truely they are accurate about merchandise it's simple as swipe simple lol ??Electronic Merchant Systems
Date: 08/26/2022
Thank you for your valued business. We value the trust and confidence you place in us and look forward to working with you again soon! We sincerely thank you for your review!Review fromPauline V
Date: 08/11/2022
1 starPauline V
Date: 08/11/2022
Very overprice! Automatic renew leased even I called and asked when my lease end and customer service didn’t know or won’t let me know until it renewedElectronic Merchant Systems
Date: 08/19/2022
We have been trying to call you about a resolution to this matter. Please call our Customer Service Manager Stacy at 800-615-1330 x 2838 so we can take care of this issue for you.Review fromSue L
Date: 08/11/2022
5 starsSue L
Date: 08/11/2022
Pleasant and easy to deal with. Solved my problem with machine.Electronic Merchant Systems
Date: 08/26/2022
Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we do business. I'm so glad you're happy with your recent interaction with our customer care team.Review fromCarmella S
Date: 08/09/2022
5 starsCarmella S
Date: 08/09/2022
Very responsive friendly and helpful. Sent new machine next day since old one was not functioning correctly.Electronic Merchant Systems
Date: 08/10/2022
First of all, thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we do business, one of which we're really proud of, the quick response time you've been experiencing. I'm so glad you're happy with your recent interaction with our customer care team.Review fromSteve S
Date: 08/06/2022
5 starsSteve S
Date: 08/06/2022
I’ve been using EMS for my store for over 20 years and am pleased that I don’t have any issues accepting payments. Their service personnel has always been very helpful, pleasant and professional whenever I have needed assistance.Electronic Merchant Systems
Date: 08/08/2022
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future. We are here for you … sincerely!
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