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Business Profile

Home Improvement

Window Expo

Reviews

Customer Review Ratings

5/5 stars

Average of 224 Customer Reviews

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Review Details

  • Review fromTheresa N

    Date: 09/13/2024

    5 stars
    It was a very fast, professional turnaround from beginning to end. Everyone from Paul in Sales to John & his crew for installation, we’re so knowledgeable and a great aid in helping us with the renovation. We wanted to do something with the man door the moment we moved into the home years ago, and we’re very happy with the new French Doors! Great job overall!
  • Review fromOlivia S

    Date: 09/13/2024

    5 stars
    Great experience overall! The installation happened a lot sooner than I had expected which was awesome and everyone I dealt with throughout the experience was very polite & helpful, especially Ryan in the beginning helping navigate the options and take the pressure off. Jeff the installer was really nice too and had the windows in in no time!
  • Review fromBill F

    Date: 09/12/2024

    5 stars
    Very pleasurable experience all the way through with Donny & Mason installing several new windows as well as an entry door at our home in Strongsville. Wonderful guys that did a really nice job!
  • Review fromDorothy D

    Date: 09/12/2024

    5 stars
    Windows look great, smoothly open & close, and efficiently installed ahead of schedule with no additional cleanup needed inside or outside the house. Windows Depot did a great job!
  • Review fromTyler N

    Date: 09/10/2024

    5 stars
    Sean and Grahm did a quick clean and professional install of 10 windows on my house!
  • Review fromNicole S

    Date: 09/10/2024

    5 stars
    Will, our lead salesman, was exceptional at managing the expectations and communication throughout the project from start to finish. Our installer, Jeff Carroll, was punctual, super friendly, finished the job in a very timely manner, and cleaned up after the work was done so much that we could hardly tell he was ever here! We absolutely recommend WD to others & we, ourselves, are sure to be back for more projects, too!
  • Review fromMaria G

    Date: 09/05/2024

    5 stars
    Sean & Graham arrived as Schulz’s & introduced themselves. Sean explained the door installation process & kept me informed of their progress. Both worked together to accomplish a beautiful installation
    I love my new front entrance & side entrance doors??
  • Review fromJoseph O

    Date: 09/05/2024

    5 stars
    Had an old awful window converted to a new sliding patio door. Completely changes the space in the best way. Crew was knowledgeable and efficient. Very pleased with the work so far.
  • Review fromDennis H

    Date: 09/05/2024

    5 stars
    We can't say more good things about our wonderful installer, Jeff Carroll. He measured a handful of times and executed the project flawlessly. Great customer service all-around, we couldn't be happier!
  • Review fromBill K

    Date: 09/04/2024

    5 stars
    The service from start to finish was the best professional experience I reveived when stacked up against other companies from NE Ohio. The installations were performed by John & his crew in a quick & meticulous manner, and I would highly recommend Window Depot to anyone in the market of making exterior improvements to their property!

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