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Business Profile

Lingerie

Victoria's Secret

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lingerie.

Reviews

This profile includes reviews for Victoria's Secret's headquarters and its corporate-owned locations. To view all corporate locations, see

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Victoria's Secret has 118 locations, listed below.

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    Customer Review Ratings

    1.08

    Average of 52 Customer Reviews

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    Review Details

    • emily s

      Date: 07/26/2022

      I closed my account back in April 2022. paid my account in full a couple of months later, saying I had a charge for a $2 fee and then a late fee! So paid it in full, and it is still saying my account is closed... now it's July, and it's again more than $2 FEES and late charges on a closed account. Now I'm trying to get ahold of a manager as they keep saying my accounts closed, but it wasn't paid before the next month, and now the lady transferred me to ***** instead of a manager. This company is all about scamming and hurting people. Never again will I shop or support victoria's secret in any way. I'm still working on getting my account settled after almost 4 months of closing my account. I would give no stars if I could. please be advised to anyone else, so you don't suffer like some of us have.

    • Kelly S

      Date: 07/14/2022

      This Company with the credit card is a scam against the customer. They always have update and your not able to speak with no one and if your a new customer its worse cause you are not able to setup account to pay or speak with no one about your account due to issues on their end. This is a way for them to scam you out of late charges and interest due to their technical difficulties on their end.

    Victoria's Secret is NOT a BBB Accredited Business.

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