Reviews
This profile includes reviews for Greenix Pest Control's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 725 Customer Reviews
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Review fromRobert W.
Date: 02/13/2025
1 starRobert W.
Date: 02/13/2025
Had to cancel my service because we were moving. I was quoted a $200 early termination fee by the account manager. I was actually billed $299. I contacted the business and supposedly no one was able to access the file or recorded phone line. Very disappointed.
Greenix Pest Control
Date: 02/14/2025
Dear ******,
Thank you for your valuable feedback. Your experience is important to us, and we are pleased that we were able to connect with you and address your concern promptly.
Sincerely,
GreenixRobert W.
Date: 02/19/2025
I spoke with a representative on 2/14/25 and was advised they would be refunding $99 to my account.Review fromCraig R
Date: 02/11/2025
1 starCraig R
Date: 02/11/2025
Obscenely expensive. Paying a hefty monthly fee for a tech to show up 4 times a year. Each visit is about 10 minutes. They spread some dust around then they are gone. I called to terminate the contract and the termination fee exceeded the 4 months of fees remaining on the contract. To add insult, if I don’t terminate at the end date, they auto renew for another year. Shame on me. Stay away from these people.Greenix Pest Control
Date: 03/05/2025
Thank you for sharing your feedback. We truly value your experience, and I would like to take a moment to address a few points you raised.
First and foremost, I would like to clarify that Greenix does not have an auto-renew policy in place. Once an agreement reaches its end, services continue on a month-to-month basis. We offer monthly billing as an option primarily to make quarterly services more affordable, as we have found that many of our customers prefer this structure to avoid a large lump sum payment. Furthermore, I would also like to say that are pricing points are in line with industry standards. Regarding early termination, if a customer decides to cancel their agreement within the designated agreement, an early termination fee applies. This fee is clearly outlined in the agreement and is disclosed at the time of sale.
We appreciate your understanding and are always here to assist if you have any further questions or concerns.Review fromKatrina S
Date: 02/07/2025
1 starKatrina S
Date: 02/07/2025
In order to recieve initial service the business forces you to sign a 12 month contract and asks you to call and cancel the account within three days. I call to cancel the account in the three days alloted and they told me they couldnt find the address, that they didnt service me to be able to cancel the account. I call and speak with a account manager and he tells me he cant find the call, and i have to continue to pay for the duration of the year. Absolutely terrible business practices. uncalled for.Greenix Pest Control
Date: 02/10/2025
Thank you for your feedback, *******. Your experience is important to us. We would like to have an opportunity to resolve this concern. Could you please give us a call at your earliest convenience?Review fromNicole H
Date: 01/14/2025
5 starsNicole H
Date: 01/14/2025
Awesome techs they are always nice and helpful. We live by fields in the front and back of our house and have had no bug problems!!Greenix Pest Control
Date: 03/05/2025
Thank you for your feedback, ******! We're glad that you are enjoying our services thus far! Please let us know if you need anything.Review fromMarcus M
Date: 01/10/2025
1 starMarcus M
Date: 01/10/2025
Terrible company. Misleading practices and ineffective service. Would not let the service be cancelled.Steer clearGreenix Pest Control
Date: 01/13/2025
Thank you for sharing your experience with us and we apologize for any miscommunication regarding your service. We understand your frustration and will look into this to ensure clarity moving forward.Review fromJuan E
Date: 01/09/2025
5 starsJuan E
Date: 01/09/2025
Excellent Services as always. Today My technician today did an excellent job. Keep going GreenixGreenix Pest Control
Date: 01/13/2025
Thank you for your review ****! We're thrilled to hear that your service pro did an excellent job! Let us know if you need anything!Review fromPhil P
Date: 01/06/2025
5 starsPhil P
Date: 01/06/2025
Outstanding service and customer follow-up. I would highly recommend this company.5 stars.**** ****** BeavercreekGreenix Pest Control
Date: 01/09/2025
Thank you for your feedback ****! We're glad that you are enjoying your services so far! Let us know if you need anything!Review fromPaul T
Date: 12/30/2024
5 starsPaul T
Date: 12/30/2024
At the beginning if 2024, we were overrun by ants. Now ants are not a problem thanks to Greenix. And the cost was very reasonable.Greenix Pest Control
Date: 01/06/2025
Thank you for your review ****! We're thrilled to hear that the ants are no longer a problem. Please let us know if you need anything else!Review fromAlexis U
Date: 12/23/2024
1 starAlexis U
Date: 12/23/2024
I had been a Greenix customer for over a year and after letting them know that their services/treatment were not effective, I decided to cancel my agreement. I understand that their is a cancellation fee, however, after expressing that I thought that the amount of the fee was a **** in the face especially since it’s your services that are not being effective, you as a company didn’t seem too concerned with your customer’s dissatisfaction as you charged me the amount without addressing my feedback. This leads me to believe you are not too concerned with your company’s reputation and are only concerned with having your customers pay for your services than actually living up to your sales pitch. I do feel like I was scammed and I will let everyone I know in my, my parents and my in-laws HOA to steer clear of Greenix. This is purely feedback so other potential customers are aware of how you treat your existing customers.Greenix Pest Control
Date: 01/13/2025
Thank you for sharing your feedback with us. We sincerely apologize for any confusion regarding your services and any frustration it caused. Your experience is important to us, and we will use this feedback to ensure that we continue improving our communication and service.Review fromTerry H
Date: 12/20/2024
5 starsTerry H
Date: 12/20/2024
Very professional and courteous. Great job. The tech explained each of the procedures.
Terry H.Greenix Pest Control
Date: 01/30/2025
Thank you for your feedback *****! We're happy to hear that our service pro explained exactly what was done.
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