Reviews
This profile includes reviews for Greenix Pest Control's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 722 Customer Reviews
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Review fromKaren K
Date: 11/09/2024
1 starKaren K
Date: 11/09/2024
Charge you monthly for a 5 minute spray of your house then only come every **************************************************************** any paperwork to read. If I dont honor the contract which is 18 months I get charged $260
Greenix Pest Control
Date: 11/27/2024
Thank you for sharing your feedback with us. We sincerely apologize for any confusion regarding the pricing of your services and any frustration it caused. Your experience is important to us, and we will use this feedback to ensure that we continue improving our communication and service. If you would like to discuss this further please give us a call so that we can discuss a resolution!Review fromLisa K
Date: 11/07/2024
5 starsLisa K
Date: 11/07/2024
***** did a great job at my house. Besides the normal service areas, he informed me of a large wasp nest in a tree near the house. He very kindly got it all out of the tree. Thanks ***** for your attention and service!Greenix Pest Control
Date: 11/27/2024
Thank you for your review! We're delighted to hear that ***** provided world class service and clearly explained everything he did. Its wonderful that your concern with the wasp nest has been resolved!Review fromMichele V
Date: 11/06/2024
5 starsMichele V
Date: 11/06/2024
Great team of professionals! We have a contract and they are doing a wonderful job!Greenix Pest Control
Date: 11/27/2024
Thank you for sharing your experience. All of our service professionals are trained and we take great pride in our customer service! Please let us know if you have any concerns in the future. We look forward to working with you!Review fromAllen R
Date: 11/05/2024
1 starAllen R
Date: 11/05/2024
You cant cancel anytime. They will continue to charge. I was told they come out monthly. They do not. 4 times a year. And when you sign the agreement, the small print allows them to charge a fee. Mine is 300$. I paid 90$ for one spray. And then canceled cause they would come every monthGreenix Pest Control
Date: 11/27/2024
Thank you for sharing your experience with us and we apologize for any miscommunication regarding your service. We understand your frustration and will look into this to ensure clarity moving forward.Review fromOlukemi A
Date: 11/05/2024
5 starsOlukemi A
Date: 11/05/2024
The technician **** went above and beyond to make sure that everything went well. He also double checked before leaving.Greenix Pest Control
Date: 11/27/2024
Thank you for your review! We're delighted to hear that **** went above and beyond for you! Please let us know if you have any questions or concerns, we're here for you if anything arises in the future.Review fromEllen J
Date: 11/04/2024
5 starsEllen J
Date: 11/04/2024
Im not sure what problems some women have experienced with Greenix. I can only share my personal story as a woman doing business with the company. I have been a customer for 2-3 years. They send me a text to inform me they are coming that day, the technicians are clean, polite, and friendly. The person goes about doing his/her work and has been very easy to work with. I have called into the companys call center to ask a question, and the people have always been very polite and helpful. I have referred the company to a couple of friends, and they have never expressed any dissatisfaction.Greenix Pest Control
Date: 11/27/2024
Thank you for your feedback! We always aim to be professional and take great pride in our customer service. We're thrilled that you have had a consistent experience with us and look forward to providing you with world class customer service.Review fromRamona S
Date: 11/02/2024
5 starsRamona S
Date: 11/02/2024
Great scheduling and follow up communication.Technician was knowledgeable and took time to problem solve.Greenix Pest Control
Date: 11/27/2024
Thank you for your feedback! We always aim to keep our customers informed about their services! Our service pros are trained and armed with great products to solve each unique situation as needed.Review fromSteve Z
Date: 10/31/2024
4 starsSteve Z
Date: 10/31/2024
**** did a great job calling in advance of his arrival, explaining exactly what he was going to do upon his arrival and asking if we had any issues with pests and what he could do to address them. He efficiently executed his responsibilities by wiping for spider webs, dusting for bugs and spreading granules on the lawn to keep insects from creeping towards the house. He also pointed out some possible areas for 'bridging' - bushes/branches close to the house that allow pests to avoid pesticides to enter the house. So far, Greenix has done a good job for us. We have been approached by several competitors, but remain loyal to Greenix as long as they continue to provide the level of service that employees like **** exhibited.Greenix Pest Control
Date: 11/27/2024
Thank you for your review! We're delighted to hear that **** provided world class service and clearly explained everything he did.Review fromValerie G
Date: 10/30/2024
1 starValerie G
Date: 10/30/2024
I was misinformed from the beginning and could not get the salesman to come back to discuss my issues. When I tried to contact the company I had to speak to an operator outside the ** and I was told I would get the agreement and time to review before moving on. This was not the case. One treatment I had caused so many spiders that I couldnt even watch out my back door because of the webs. When I tried to contact the company I never received a response or call back. Today when I finally got ahold of someone, it was an operator outside the **. I had to wait to speak to someone in this country and when I finally did he didnt seem concerned about the spiders. I was told that what happens when they spray they all come out ????? He seemed to be talking from a script so I didnt get the customer support so I cancelled the service. Within in minutes I was charged $249 as a cancellation fee. I would recommend this company, they are out for money not customer satisfactionGreenix Pest Control
Date: 11/27/2024
Thank you for your feedback. We apologize for any confusion regarding your account. After reviewing our records, we can confirm that this issue has been resolved. If you have any additional concerns, please feel free to reach out.Review fromDax C
Date: 10/29/2024
5 starsDax C
Date: 10/29/2024
***** was excellent! Very informative, explained everything and got us a great deal with our package!Greenix Pest Control
Date: 11/27/2024
Thank you for sharing your experience! We're glad that you chose us, and we look forward to taking care of your pest control moving forward!
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