Reviews
This profile includes reviews for Greenix Pest Control's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 722 Customer Reviews
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Review fromMichael T
Date: 10/27/2024
5 starsMichael T
Date: 10/27/2024
****** did a great job! He was here when expected and was very professional.
Greenix Pest Control
Date: 11/27/2024
Thank you for your review! We're delighted to hear that ****** provided world class service and was professional! At Greenix, we take pride in servicing our customers. Please let us know if you have any other questions or concerns.Review fromAnnaka K
Date: 10/25/2024
1 starAnnaka K
Date: 10/25/2024
BBB please help me this company has multiple reviews that say the exact same thing they are signing up people for 12 month contracts and taking advantage of woman I spoke with the account manager **** and I tried to explain everything to him and he admitted there was never a confirmation that she wanted a subscription they also hung up on me multiple times. Is there something you can do there is a pattern with this business. They are lying to customers just to make a saleGreenix Pest Control
Date: 11/27/2024
Thank you for sharing your experience with us and we apologize for any miscommunication regarding your service. We understand your frustration and will look into this to ensure clarity moving forward. If you have any questions about anything, please contact us directly so we can get your concerns resolved.Review fromJoseph S
Date: 10/23/2024
1 starJoseph S
Date: 10/23/2024
Inquired about a rodent inspection/quote. I was told by the sale *** I needed to sign paperwork ahead of the inspection to facilitate service if there was need upon inspection. When the technician arrived they just did the work without my approval. I was then billed for the service/subscription. I had more quotes scheduled with other pest control companies. I did not agree to the work with Greenix. I called customer service to complain. They agreed it did say in my account that they were to call BEFORE doing any work on site. They said they would refund but never did. I ended up reversing charges on my card and have since been sent to collections. I called Greenix again to dispute the charges and was told even though they did the service without my permission i would still need to pay for the baits that were placed. Why should i pay for work i did not ask for? Your technician did not read the note in my account and took it upon himself to do the work. Do yourself a favor and avoid doing business with Greenix. Expensive and shady business practices.Greenix Pest Control
Date: 11/27/2024
Thank you for your feedback. We apologize for any confusion regarding your account. After reviewing our records, we can confirm that this issue has been resolved. If you have any additional concerns, please feel free to reach out.Review fromMarvin H
Date: 10/23/2024
1 starMarvin H
Date: 10/23/2024
Review for Greenix ********************* and Unnecessary Roadblocks Im extremely disappointed with Greenix's refusal to process a simple advance cancellation request. When I reached out to notify them well in advance of my intent to cancel service at the end of my contract, I received a vague and unsatisfactory response stating that they were "unable" to place an advanced cancellation hold on my account.This raises serious concerns about why they are making it so difficult for customers to leave. It feels like they are deliberately creating obstacles to keep people locked into their service longer than necessary. I gave them plenty of notice, and I expect a company to handle such a straightforward request efficiently and without complications.I hope others consider this before deciding to work with Greenix.******Greenix Pest Control
Date: 11/27/2024
Thank you for sharing your experience. We apologize for any frustration and inconvenience you've encountered. Please contact us directly so we can discuss your concerns and find a resolution that works for you.Review fromLorrie K
Date: 10/21/2024
5 starsLorrie K
Date: 10/21/2024
***** was great. Made us feel valued as a greenix customer. Great communication with tech and office. Great customer service.Greenix Pest Control
Date: 11/27/2024
Thank you for your review! We're delighted to hear that ***** provided world class service and clearly explained everything he did. Please let us know if you need anything else!Review fromMark S
Date: 10/18/2024
5 starsMark S
Date: 10/18/2024
This was our first service and it was a great experience. **** was very professional and thorough in explaining all he was going to do.Greenix Pest Control
Date: 11/27/2024
Thank you for your feedback! We have professionally trained service pros and we're glad that **** was able to meet your expectations.Review fromRicardo P
Date: 10/18/2024
5 starsRicardo P
Date: 10/18/2024
Great service. Was hesitant at first. But very happy with the the service and the Communication. Highly recommendedGreenix Pest Control
Date: 11/27/2024
Thank you for your feedback! We love that your first service went so well! Let us know if you need anything.Review fromBarbara P
Date: 10/16/2024
5 starsBarbara P
Date: 10/16/2024
Great service! Tech let me know when he was coming, communicated his findings (unfortunately he found mice). He set up a rodent protection tied to my insect contract. So hopefully thee mice will find a home somewhere else!!Greenix Pest Control
Date: 11/27/2024
Thank you for your review! We're delighted to hear that ******* provided world class service and clearly explained everything he did. We always aim to keep our customers informed of any potential issues that may arise.Review fromSavannah G
Date: 10/16/2024
1 starSavannah G
Date: 10/16/2024
We hired Greenix in July of 2023. We had a wasp problem outside of our home. They convinced us we needed a 1 year, monthly service where they come out and spray the nest each month. Not only did they continue to charge us for a 1 year service until we finally complained in October of 2024 (3 months after our 1 year membership should have expired), but they also pushed all the wasps into our home. Their "services" cost us hundreds and made the problem 10 times worse. Never ever hire them.Greenix Pest Control
Date: 11/27/2024
Thank you for sharing your experience with us and we apologize the issue has become challenging. Our records indicate that all treatments were completed promptly. We will use this feedback to look at how we can improve this experience moving forward.Review fromJohn B
Date: 10/16/2024
5 starsJohn B
Date: 10/16/2024
She was very thorough. Did a complete job on the outside of my house and hit some spots on the inside of my house that I asked her to and also did my garage.Greenix Pest Control
Date: 11/27/2024
Thank you for your review! We're delighted to hear that ******* provided world class service! We are thrilled to hear that she completed the full 5-point service and also spot treated the problem areas in your home.
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