Reviews
This profile includes reviews for Greenix Pest Control's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 722 Customer Reviews
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Review fromJuan Carlos M
Date: 10/15/2024
5 starsJuan Carlos M
Date: 10/15/2024
Excellent service from your team, all my requirements were completed properly.
Greenix Pest Control
Date: 11/27/2024
Thank you for your feedback! We always aim to make sure our customers are satisfied with our services! Please let us know if you need anything from us.Review fromThomas C
Date: 10/15/2024
5 starsThomas C
Date: 10/15/2024
Service contacted us via text announcing his arrival and also knocked at door wanting to know if we had any special request. Very happy so far with their service and follow up.Greenix Pest Control
Date: 11/27/2024
Thank you for your review! We're delighted to hear that ****** provided world class service. Its wonderful that you are enjoying your services so far!Review fromMegan D
Date: 10/14/2024
1 starMegan D
Date: 10/14/2024
When I hired Greenix I was not informed on the phone that I would be paying a subscription service regardless of service being rendered. I was charged $45 per month when they stopped coming out after the first month. I had to keep requesting they come. I had text messages saying I was having a service provider come but no one ever came those times. The pest control service was advertised as covering all of interior and exterior, the first visit I kept asking about the outside protection but the technician did not do any outside coverage reassuring me it was fine. We continued to see German cockroaches in our house. I tried to cancel my service over the phone and described the issues where services were subpar or I did not have anyone come out when they said they did and was threatened with massive fees to end my service with them. They ended up charging me $500 to cancel and the initial subscription fee of $500 wasn't charged until June 3, 2024 when I originally began being serviced January 2024 (I was only charged the monthly fee at this time). Why was my initial fee saved for after I complained and got harangued into keeping them? Now my $500 cancellation fee has been sent to collections because they were in breech of their own contract with their services not being fulfilled when and how they described while happily taking all my money.Greenix Pest Control
Date: 11/27/2024
Thank you for sharing your experience with us and we apologize for any miscommunication regarding your service. We understand your frustration and will look into this to ensure clarity moving forward.Review fromRosita S
Date: 10/10/2024
5 starsRosita S
Date: 10/10/2024
Every service i get from them is very amazing and i highly recommend them to everyone. All of their employees are awesome!Greenix Pest Control
Date: 10/17/2024
Thank you so much for your kind words and recommendation! We’re thrilled to hear that you’ve had such positive experiences with our services. We truly appreciate your support and look forward to continuing to protect your home!Review fromMichael R
Date: 10/09/2024
5 starsMichael R
Date: 10/09/2024
The new serviceman did a better job. Cleaned everything inside and out. used more chemicals than last time. I know cold weather is coming soon, but this may take care on spiders and bugs till then. Great job. Thanks.Greenix Pest Control
Date: 10/16/2024
Thank you for your review! We appreciate your continued trust in Greenix to protect your home throughout the seasons!Review fromJacquelynne M
Date: 10/09/2024
4 starsJacquelynne M
Date: 10/09/2024
Technician was polite, explained what he planned to do and completed the job efficiently. Returned to explain everything he did and what to look for in the future. Job well done !Greenix Pest Control
Date: 10/16/2024
Thank you for your feedback! It’s great to know you’re satisfied with the service!Review fromJohn N
Date: 10/09/2024
5 starsJohn N
Date: 10/09/2024
******* is a big benefit to GreenX. He is very helpful and explains everything very well. I hope you keep sending him here.Greenix Pest Control
Date: 10/16/2024
Thank you for your kind words about Dominic! We’re ecstatic to hear he’s been helpful and clear in his explanations.Review fromJames H
Date: 10/08/2024
5 stars******, my technician, was very cordial and respectful while servicing my dwelling. We interacted a couple of times, and he was open to my questions about what needed attention around the foundation as well as the yard. I really appreciated his work ethic as well as customer service.Review fromBarry S
Date: 10/07/2024
1 starBarry S
Date: 10/07/2024
Sales person quoted me a price with an initial fee and a quarterly fee. I signed up but the price ended up being a monthly fee and I didn't catch it right away. Called to try and get the price that was quoted to me but they were unwilling to give me the quoted price. Even though I was lied to about my services since it was past the initial 3 days of cancelling they wouldn't let me cancel without paying a termination fee. Don't trust this company.Greenix Pest Control
Date: 10/15/2024
Thank you for sharing your feedback with us. We sincerely apologize for any confusion regarding the pricing of your services and any frustration it caused. Your experience is important to us, and we will use this feedback to ensure that we continue improving our communication and service.Review fromFrancesca M
Date: 10/04/2024
5 starsFrancesca M
Date: 10/04/2024
Our technician was extremely friendly and informative. He explains his results.Greenix Pest Control
Date: 10/10/2024
Thank you for your feedback! We're happy to hear that our service professional was friendly and informative. If you need anything, please don't hesitate to reach out!
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