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Business Profile

Roofing Contractors

Mr. Roof, Able Roofing, Crane Renovation Group & Contractors Inc

Reviews

This profile includes reviews for Mr. Roof, Able Roofing, Crane Renovation Group & Contractors Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Mr. Roof, Able Roofing, Crane Renovation Group & Contractors Inc has 16 locations, listed below.

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    Customer Review Ratings

    4.26/5 stars

    Average of 145 Customer Reviews

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    Review Details

    • Review fromRyan C

      Date: 08/02/2022

      5 stars

      Ryan C

      Date: 08/02/2022

      Amazing quick work! Best price around! Best decision I made was going with Mr. ****** Only issue Im having is with their referral site online, but very happy with the work that they did!!!!!

      Mr. Roof, Able Roofing, Crane Renovation Group & Contractors Inc

      Date: 08/04/2022

      Hi ****, thank you for this amazing review! There is nothing more important to us than making sure our customers are happy, so we really take positive feedback to heart. Thank you again and have a wonderful day!
    • Review fromCindy W

      Date: 08/02/2022

      5 stars

      Cindy W

      Date: 08/02/2022

      Outstanding sales and service. Roof was completed, including cleanup, in 5 hours! Great team of ***** and ***** and staff. I recommend 5 stars!

      Mr. Roof, Able Roofing, Crane Renovation Group & Contractors Inc

      Date: 06/23/2025

      Thank you for your 5-star review. We're glad our service met your standards and expectations. We look forward to serving you again in the future!
    • Review fromAndrew L

      Date: 08/01/2022

      5 stars

      Andrew L

      Date: 08/01/2022

      Affordable, responsive, high quality and quick roof re-shingle. Thanks y'all! Pretty good warranty, and lower price than the other quote we received with a comparable quality product.

      Mr. Roof, Able Roofing, Crane Renovation Group & Contractors Inc

      Date: 08/05/2022

      Hi ******, thank you for this amazing review! There is nothing more important to us than making sure our customers are happy, so we really take positive feedback to heart. Thank you again and have a wonderful day!
    • Review fromSteven K

      Date: 08/01/2022

      1 star

      Steven K

      Date: 08/01/2022

      After some damage to our siding from a recent storm, we decided to replace all of our siding. We obtained several bids, and Mr. **** had good reviews, used quality materials, gave a competitive bid and could start within several weeks. Project was scheduled. We were then contacted; project was pushed back due to weather, and in all fairness we had had a lot of rain. Project rescheduled. Contacted again to push back project. Contact person confided that they had counted on an additional crew, that did not materialize. So, I took this to mean that too many jobs got booked. Rescheduled for the third time. Finally started 2 months late. Day 1: started at 11:30 AM. Day 2: started at 09:50AM, day 3: 10:35AM and day 4: 10:00AM. Originally told that it would take three days, but now, longer. Most projects we have done have **** starts. Now for the bad part. Came home from dinner to find multiple nails through the bedroom wall, that they were working on as we left for dinner. I spoke with project manager ***** and his manager, ****** and I asked just to be clear, nails through the walls are acceptable?" and both stated that per the contract, that is acceptable damage that they are not responsible for. They did offer to patch with drywall mud. Buyer beware.I will check with company policy, but workers smoked (on the job, not just on breaks) frequently. Poor cleanup on some days, with nails and cigarette butts on our back patio: yard was supposed to be cleaned daily. Gate to backyard was left open first 2 days, until we had to remind them to close it. We have a dog and we found this a real issue. Just had house painted and lots of dirty smudges on trim. Also, there was no consideration for our landscaping. Scrap thrown over plants and one Japanese maple was destroyed. Silicone caulk on multiple places on patio that required professional cleaning. I understand weather delays. Not professional at all. In short, I would not recommend or use again.

      Mr. Roof, Able Roofing, Crane Renovation Group & Contractors Inc

      Date: 08/05/2022

      Hi ******, I want to start by apologizing. We are a customer centric company, and we want to make sure you are happy with our service. I've reached out to our general manager, ***** and he'd love to help you resolve this issue. Please give him a call at ************. In the meantime let me know if there is anything else I can do for you to improve your experience with us.
    • Review fromMadison L

      Date: 07/24/2022

      1 star

      Madison L

      Date: 07/24/2022

      We hired ********* to install a new roof and skylight for our home a few months back. They were great at first, came out and installed the roof quickly and when we noticed an issue with the skylight leaking, we called them and they were out to fix it very shortly after. A month went by and we started to notice the siding on the chimney did not look secure. We got up on the roof and saw that there were holes in the siding as it was not properly installed when the roof was replaced. The original piece of siding should have been removed and replaced once they were done working on that section of the roof and flashing. However, they cut pieces out of the siding in order to put the roof in place. The flashing is not flush and the pieces cut out of the siding cause gaps in between the siding and roof, allowing for water to enter in the chimney and subsequently, into the house. Also, the siding that is in place, was not correctly fastened after roof install, causing the pieces of siding the ability to shift. We have made several calls and left voicemails with no return contact. In the recent days, we got strong winds, which caused the siding the fly off of the chimney into our yard and our neighbors yard due to them not being properly fastened. There is now a giant hole in the chimney that will cause severe internal and structural damage if we have any rain since it is going directly into the house. We have placed numerous calls today and made it very clear that it is an urgent matter as we are expected to receive rain tonight but we have not received any responsive communication. It seems that since we have paid the invoice in full - they no longer value us as customers or care to provide services to fix their original mistake. Im highly disappointed because we now have a high chance of significant damage due to the customer negligence.

      Mr. Roof, Able Roofing, Crane Renovation Group & Contractors Inc

      Date: 07/29/2022

      Hey ******** I apologize for your trouble in getting a hold of us. We pride ourselves on having the best customer service in the industry, so let me see if I can help you out. I will forward your information to the general manager and they will be in contact with you in the next few days. Thank you for your patience, and I hope this helps.

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