Reviews
This profile includes reviews for Morris Furniture Co., Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 65 Customer Reviews
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Review fromAmanda S.
Date: 09/03/2022
1 starPurchased a sectional. We added an additional piece and paid for "white glove delivery". We received the sectional (love it) however the one power cord doesn't reach all pieces, so we are without power on a part of our sectional. We've called four times and it is frustrating to explain this multiple times and being questioned and no follow-up. We shouldn't have to keep calling and explain. And we are definitely not pleased if we have to wait 120 days for one to be ordered. Talk to us and make this right. How would you feel if this was your hard owned money have a family and can't have the entire sectional work as we paid. Do the right thing please. We will load this sectional up and bring it to the store and tell everyone do not purchase anything. Beyond frustratedReview fromKris D.
Date: 08/18/2022
1 starKris D.
Date: 08/18/2022
Not good quality furniture. The couch they sold me was broken down within the first yr. They took my address that I gave them to deliver the couch. They've used it without my permission to continuously send me junk mail several times a week. I've called them several times asking them to stop. They promise they will, yet they never do. I got 2 more this week already. Im now sending all mail back to it's sender. If I could give them -stars I would!
Morris Furniture Co., Inc.
Date: 08/20/2022
Morris Furniture Co. has reviewed the customer's response. We are sorry to hear about your experience with your sofa and the continued marketing that you are receiving. We would like to be able to assist with both of these issues. Please email us directly at [email protected] so that we may work with you toward a resolution.Kris D.
Date: 08/23/2022
I'm not going to email this company. Once they have my email they may send more junk mail. They have my other information needed to stop sending me this junk mail via usps! Im not sure what the problem us?Review fromMarilyn M
Date: 08/12/2022
1 starPoor customer service. I ordered a motor for my recliner 10/21 and to date, no motor, no response from Morris and not refund. I will not do business with Morris furniture again.Review fromJason G.
Date: 08/05/2022
1 starI ordered Furniture in December 2021 and expected delivery in April. With no proactive communication the delivery was pushed back and then again and again. July came up and still not all the furniture was ready to be delivered $7000 in funiture. I decided to cancel all but out table and chairs and a TV stand. It was delivered 7/13 both items were damaged. I decided to return the TV stand wife would not let me return the table but instead asked Morris to Replace it. Replacement has now been pushed back twice and expectes delivery is over a month past initial delivery. I would not recommend Morris Ashley Home Store to anyone ever.Review fromJim E
Date: 08/01/2022
1 starMorris furniture is all good with service, communication and follow-up until they have your money.. not so much afterwards!!! Additionally, any outdoor furniture extended care programs do not Include weather or acts-of-God incidents, which is ridiculous! What other kind of incident would damage your patio/deck furniture?!? Buyer beware on all fronts! You will be sadly disappointed if
you purchase furniture from this store!!!
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