Reviews
This profile includes reviews for Leaf Home Stair Lift's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 118 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromLos J
Date: 09/21/2022
5 starsLos J
Date: 09/21/2022
My father was taking sponge baths for the past 3 months ***** came out and made it easy for us to design a safe and accessible walk in shower and worked very hard to find a way to make it fit in my budget even though We didnt get our marble walls my father is now able to shower
Leaf Home Stair Lift
Date: 09/22/2022
Thanks for leaving a review and mentioning *****. Youre right, he is always going above and beyond at Leaf Home Safety Solutions. Well be sure to share your praises with him!Review fromLauren S
Date: 09/21/2022
5 starsLauren S
Date: 09/21/2022
My grandmother couldnt get into the tub anymore and ***** was very patient in working with our wants, needs and finding something in our budget. Installation went great they were in and out in a dayLeaf Home Stair Lift
Date: 09/22/2022
Leaf Home Safety Solutions is dedicated to enhancing the safety of your home and providing an exceptional customer experience. Thank you for your recommendation.Review fromMarco S.
Date: 09/21/2022
5 starsMarco S.
Date: 09/21/2022
Requested my appt on 8-24 ***** was at my home 8-25 he made things fun and simple. Install was 9-19 and I am very pleased with my shower. I would 10/10 recommend working with LHSS and asking for ***** he’s a great young man!!!Leaf Home Stair Lift
Date: 09/22/2022
Happy to hear our Leaf Home Safety Solutions team was able to provide you with peace of mind. Thank you for your 5-star review!Review fromNancy J
Date: 09/21/2022
5 starsNancy J
Date: 09/21/2022
I had a consultation with ***** and he was the most helpful young man! He listened to me and my husbands concerns and was able to convert our tub to a shower which allows us easy and safe access. We were so happy upon install and everything either met or exceeded my expectations. I have so much peace of mind knowing we can shower safely for years to come.Leaf Home Stair Lift
Date: 09/22/2022
We are thrilled to see the positive feedback. Thank you for choosing Leaf Home Safety Solutions for your home.Review fromPedro S
Date: 09/21/2022
5 starsPedro S
Date: 09/21/2022
They came to evaluate my slippery tub ***** helped me design a safe and accessible shower customized to me. Walking in and out of the shower used to be a nightmare now I dont think twice about it.Leaf Home Stair Lift
Date: 09/22/2022
We are so glad that we earned your business. We especially love that ***** made Leaf Home Safety Solutions an easy decision. Thank you for your recommendation.Review fromJ. W. S
Date: 09/14/2022
5 starsJ. W. S
Date: 09/14/2022
Fantastic team and product. I searched the internet for step in showers for two bathrooms. The sales man was informative, answered questions and the people who measured and and did a pre inspection were great.
I can't say enough about the installers. They arrived on time, and immediately inspected the bathroom, asked questions and then began taking out the old tubs and walls. The installation was completed in one day...I expected it to take two.
The shower is safe to get in and out of, the bench is comfortable. The hand held shower is fantastic,
I have recommended Leaf Home Safety Solutions to several friends, both young old.Leaf Home Stair Lift
Date: 10/06/2022
Thanks so much for taking the time to leave a great review. Our team loved working with you. We are grateful to have you as a Leaf Home Safety Solutions customer.Review fromS. L.
Date: 08/20/2022
1 starS. L.
Date: 08/20/2022
Pressure by salesman to take offer for stair lift and was told the offer would go away when he left our home. Repeatedly told him we would not be making such an expensive decision without some time to think it over and he kept telling us we had to decide right then. Very high handed of him and this smacks of elder abuse. The price quoted was almost three times what other companies were charging. Strongly recommend NOT using this company.Leaf Home Stair Lift
Date: 08/22/2022
Thank you for taking the time to share your experience with us, *****. Pricing varies from home to home, as our team works to create the perfect option for your home. We offer a variety of financing options tailored to each customer's unique situation. If you have any questions or would like to know more, please feel free to call us at 866-320-5477.S. L.
Date: 08/22/2022
This company has completely missed my main complaint which was that ******* used strong-arm tactics and high-handedness to push his product on us. If he is representative of his company, then I would be very leery of using his company for anything.Review fromJoyce C
Date: 08/17/2022
5 starsJoyce C
Date: 08/17/2022
I was curious as to the price of a stair lift. Rep from Leaf Home came to my condo. He was not pushy and I was impressed with the presentation. I have steep steps coming up to my condo and have struggled a bit with these steps for years. I decided, somewhat reluctantly to go ahead and get the stair lift installed. I am so happy that I did it, because my life is so much better now with that stair lift! The entire process went so smooth and the installer did it in 90 minutes by himself. No mess, no complications. This is one of the best decisions I have ever made and I am so grateful to have this smooth ride up and down my stairs.Leaf Home Stair Lift
Date: 08/18/2022
Our experts are dedicated to finding a solution for every home, Joyce. Thank you for choosing Leaf Home Safety Solutions.Review fromLinda J
Date: 08/11/2022
4 starsLinda J
Date: 08/11/2022
They carry top of the line stair lifts, and the installer installs only stair lifts. When a problem arose rather quickly, this company addressed it in fairly decent time. Everyone with whom we have had contact has treated us with respect.Leaf Home Stair Lift
Date: 08/15/2022
Leaf Home Safety Solutions is dedicated to enhancing the safety of your home and providing an exceptional customer experience. Thank you for your recommendation, Linda!Review fromMARGERY W
Date: 08/09/2022
4 starsI have only good things to say about the whole process as every things including the installation went very well. Everything went very well from the initial contact all of the follow up calls to the time of the installation which was not time consuming. All i can say is job well done Thank you.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.