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Business Profile

Internet Services

Omni Fiber, LLC

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Omni Fiber, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Omni Fiber, LLC has 2 locations, listed below.

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    Customer Review Ratings

    4.53

    Average of 292 Customer Reviews

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    Review Details

    • Jennifer C

      Date: 02/22/2023

      Jennifer C

      Date: 02/22/2023

      Update: I am posting a new review because I can not update on my review. Since the review they have been actively seeking a solution. The issue I am currently having with speeds that the Windows software is bottlenecking speeds. If you get the 500 or even 1 Gig speeds then you may be fine if your windows software does not bottleneck the speeds. After a full windows slash and burn (twice) the install the speeds are capped on my computer at 1 gig. So, I guess it is down to how they perform in the future and if they can resolve the software issues.

      Omni Fiber, LLC

      Date: 04/10/2024

      ******** - Thank you for updating your feedback. We are happy that you are enjoying the speed of your internet.

    • Jennifer C

      Date: 02/14/2023

      Jennifer C

      Date: 02/14/2023

      One of the mottos is "reliable" internet. It is not reliable at all. Our internet went out 6 times in 1 month. Working from home that is a big "NO". There are lots of complaints about speeds, NAT issues, and consistant connection. I had them out 4 times and they could not tell me why I wasn't getting the speeds I paid for. Downgraded to 500 due to never getting over 600. I had to "reset" my windows because it did not play nice with Windows 10. You have to give payment info over the phone. No secure payment options. Still, I would have kept them had it not been inconsistant. Went back to ******** because you have to put in a new order after cancelling. That means techs coming back out to your home and everything. Just a giant hassle. Not worth it for us.

      Omni Fiber, LLC

      Date: 04/10/2024

      ******** - Thank you for your updated review. I am happy that we have everything working to your satisfaction. Thank you for being an Omni Fiber Customer.

    Omni Fiber, LLC is BBB Accredited.

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