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Business Profile

Internet Services

Omni Fiber, LLC

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Omni Fiber, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Omni Fiber, LLC has 2 locations, listed below.

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    Customer Review Ratings

    4.53

    Average of 292 Customer Reviews

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    Review Details

    • K Darrick H

      Date: 04/28/2024

      K Darrick H

      Date: 04/28/2024

      Excellent customer service and I hope it continues considering its a new company in *****. I am so glad that you guys are in our area. I am looking forward to my faster internet speed, and trying out your straming TV service.

      Omni Fiber, LLC

      Date: 04/29/2024

      We appreciate you taking the time to provide us with your feedback. Welcome to Omni Fiber.

    • Ms R K

      Date: 04/28/2024

      Ms R K

      Date: 04/28/2024

      The lady I talked to was extremly helpful. She did not rush me off the phone, and continued to ask if I needed additiional support. She also assured that I would be totally happy with my internet. It was also refreshing that she was located in Ohio and not in another country.

      Omni Fiber, LLC

      Date: 06/25/2024

      Welcome to the Omni Fiber Family. We are happy that you are enjoying your internet.

    • Dustin J

      Date: 04/08/2024

      Dustin J

      Date: 04/08/2024

      Door-to-door Salesman with a purple Omni-Fiber shirt in Greenville, OH cornered my wife as she was leaving our home. She repeatedly told him to leave, as we weren't interested, but he stood in front of her and blocked her exit. I came outside to see this and told him to leave. As I escorted her to our car, he continued to follow us to our car. I told him again to leave or threatened to contact local law enforcement for harassment.

      Omni Fiber, LLC

      Date: 04/09/2024

      Mr. *******,
      We are sorry that you experienced this interaction. This is not how we train our representatives, and we are looking into the matter. I will follow up with you via email since you are not a current customer.

    • LInda H

      Date: 04/01/2024

      LInda H

      Date: 04/01/2024

      I just wanted to say that your customer service rep was great to deal with. He did not set up anything today, but I will be calling back next week. I greatly appreciated how he helped me get what I actually needed and wasn't trying to oversell me on stuff I could not afford. He was extremely pleasant to deal with, versus people from other companies.

      Omni Fiber, LLC

      Date: 04/02/2024

      *****,Thank you for helping us improve our customer service by providing feedback. We look forward to having you as an Omni Fiber customer.

      Omni Fiber, LLC

      Date: 04/02/2024

      Thank you for your feedback. We are dedicated to providing the best possible service and look forward to having you as a customer in the future.

    • Beverly M

      Date: 03/29/2024

      Beverly M

      Date: 03/29/2024

      I am beginning to think this PHONE SERVICE is a joke. Have had trouble with calling out, receiving calls and CANNOT retreive voice mail messages. Have called twice, first time was on phone with CS for 1 hour, second time was on phone for 1 1/2 hours. The FIX does not hold over to next day. Wish I had stayed withd *********!

      Omni Fiber, LLC

      Date: 03/30/2024

      ******************* - Thank you for your feedback. I have left a voice message and sent you an email. Our technical team is reaching out to you to get your phone, and voice mail up and running. We apologize for the inconvenience. I will follow up with you next week to make sure everything is working.

    • Jared S

      Date: 03/08/2024

      Jared S

      Date: 03/08/2024

      Since Ive switched to Omni Fiber, my service has been incredibly faster and Im saving close to $40 every month now. I was getting the 500mgs with ******** and my bill continued to increase every other month. Since Ive been with Omni Fiber, Ive paid $75 for 1G speed which is literally double the speed I was paying for with ********. There will always be a few quirks with a new company but the only time my speeds were down, I called the number online and they had this issue fixed within half an hour.

      Omni Fiber, LLC

      Date: 03/09/2024

      Welcome to Omni Fiber.  We apricate your feedback and that you are enjoying your 1G speed which is Symmetrical.   

    • John G

      Date: 01/19/2024

      John G

      Date: 01/19/2024

      I just got my service and surprisingly it's exactly what I paid for I got the 2 gig checked my speeds and there running at 2 gig. Definitely better than ******** 

      Omni Fiber, LLC

      Date: 03/25/2024

      Mr. *****,
      Thank you for your feedback. We are happy that you are enjoying your faster speeds.

    • Amanda N

      Date: 11/24/2023

      Amanda N

      Date: 11/24/2023

      Worse company ever! Schedule for them to come out for service never showed up for appointment and I called them to see what is going on. Got another call said they would be out a few days later and then they show up six hours later and still can't do the job. They want your money up front but cannot provide and do the job. Never seen a company like this! Nothing but lies and take money. Be warned what you will get into with this company.

      Omni Fiber, LLC

      Date: 04/10/2024

      We want to thank you for your feedback. We apologize for the communication gap, the delay with your installation, and inconvenience this has caused. This is not standard procedure with our company. I tried to reach out via phone, and the number we have on file is disconnected. Please feel free to reach out to me and we can discuss further. Thanks for being an Omni Fiber customer.

    • Tim R

      Date: 10/11/2023

      Tim R

      Date: 10/11/2023

      They cut off service with bill paid 10 days prior,they merged another company into omni fiber ,suppose to have online payment sent up 2 months ago and still nothing,every sense omni taking over **** ******* I've had nothing but problems, when it was **** ******* I had only lost service once,now I loose service nearly ever day and even if you pay your bill they still shut off your service,after 3 phone calls I still don't have service, I woul definitely look elsewhere for different provider

      Omni Fiber, LLC

      Date: 04/10/2024

      ******* - Sorry that this has happened to you. I have attempted to contact you, but your voice mail is full. I will reach out to you via email to see if we can assist you with any outstanding issues. This is not standard process.

    • McKenna B

      Date: 09/20/2023

      McKenna B

      Date: 09/20/2023

      Not sure how the internet will run yet but figured Id try because better prices. They left a wire cable strung out across my front yard and into my neighbors yard. I had to bury it myself. How it reliable if its left strung out across mine and neighboring yard to their hook up? What if it gets ran over with a lawn mower? And the simple fact I had to spend hours digging up mine and part of my neighbors yard to bury the wire. Was not informed this is how internet installation works. I considered canceling and having them take it all apart.

      Omni Fiber, LLC

      Date: 04/10/2024

      ******* - Thank you for your feedback, and for being an Omni Fiber customer. I apologize for the inconvenience, and that you had to bury it yourself. This is not standard procedure. I called and left a voice message with my contact information if you would like to discuss further.

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