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Business Profile

Uniforms

Cintas Corporation

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Cintas Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

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Cintas Corporation has 702 locations, listed below.

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    Customer Review Ratings

    1.14/5 stars

    Average of 139 Customer Reviews

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    Review Details

    • Review fromKim W

      Date: 04/14/2025

      1 star
      The absolute worse company ever. The account manger is the worse. They never return calls or follow up. But they continue to bill us for services after many emails stating that we would not be renewing our contract. Our contract expired over a month ago and every week, we receive invoices for services. They are so unreliable and very very unprofessional. DO NOT CONDUCT BUSINESS WITH THIS COMPANY.
    • Review fromRobert S

      Date: 04/01/2025

      1 star
      The absolute worst customer service on the planet . Absolutely pathetic, rude and unprofessional staff I have ever dealt with anywhere. Currently petitioning my company to discontinue business with this 100% substandard company.
    • Review fromJuan R

      Date: 03/30/2025

      1 star
      My business had signed an agreement with the company **** our agreement was sold to Cintas without being notified. We started with them 2 years ago at the price of $160 now we are being charged $322. Prices went up & no one notified us. When mentioning the price increase to **************** they told us it had only gone up only 15% but in reality it went up 100%! Weve tried getting out of our contract because the price had doubled management told us that we couldnt until our agreement expired & the only way we could get a cheaper price was if we signed a new agreement but it would add another year to our original agreement. We were getting charged weekly for floor cleaner, garbage bags, toilet seat covers & not getting them at all! Only for our floor cleaner we were getting charged $200 a month & was never getting filled! I do not recommend anyone this company. We feel scammed & will be getting scammed until our agreement expires!
    • Review fromRobert P

      Date: 03/27/2025

      1 star
      My first mistake was ordering anything from Cintas to begin with. My second mistake was ordering additional pieces from Cintas after the first shipment eventually arrived. It's been 3 months now and I still have yet to receive my second shipment. Repeated attempts to contact my ***** and all I get is "I'll look into it". Never again. The absolute worst customer service from any industry I've ever dealt with.
    • Review fromVirginia M

      Date: 03/10/2025

      1 star
      They tricked me into signing a contract and charged me 200.98 monthly to deliver one gallon of hand cleaner. They come once a month to deliver one gallon of cherry bomb. I could buy the same thing on ****** for 20.00. I have six months left in my contract. This is the worst form of scamming a customer. We used them for uniforms, and our employees paid for the service. Then COVID came; everyone needed to save money, and employees did not want to use the uniforms. I do not need Cintas for anything yet. For 4.5 years, they have been charging me. If I had tried to get out of the contract, I would have had to pay them over 5000 to break the agreement. Be careful what you sign. This company is a shark out to get you, and their attorneys are better than this small woman-owned business can afford to fight.
    • Review fromKevin P

      Date: 03/04/2025

      1 star
      They get you scammed into signing a contract and no way out without buying it all out
    • Review fromSummer y

      Date: 02/28/2025

      1 star
      If I could give zero start.I would.The management is very failed.All they care about is how many contracts they have signed.NO responsibility,NO service.NO integrity.They will only give you a little benefit when you sign the contract,and when sign it.There will be many traps waiting for you.Prices will rise from time to time.There will be a shortage of items when delivering.EVEN you find out,They give you credit, BE careful,They will give you wrong total.They do not have uniform standards.They will give you different answers.A very bad company.Think carefully before signing a contract.
    • Review fromKylan S

      Date: 01/28/2025

      1 star
      Made me sign a 30 month contract without letting me know I was signing a contract. I was trying to reduce the amount of items that we were ordering and then BAM they snuck in a contract in the paperwork that I didn't see. Terrible company 0/10 starts
    • Review fromJohn H

      Date: 01/25/2025

      1 star
      Seems Cintas is a very slimy company. All the reviews are indicative of their snake oil tactics to sneak people into contracts they aren't aware of. Cintas threatened to sue me for canceling a contract i wasn't aware of. After doing some research, a sub-contractor of mine signed a contract and when I explained this to them, they said I'm still responsible for the contract or I need to pay a large sum to get out of it. After I refused and told them they would need to locate the person who signed the contract, they said they have been in situations like this and won in court. The use fear tactics, even when they know they are wrong, to try and get you to stay. After refusing to keep the contract and telling them to stop harassing my business and banging on the door, as their contract wasn't with me, they disappeared for awhile. I found out today they got bought out and the new owners are sending court summons to everyone in similar situations. The man who delivered the paper work said it was for my business agent who my company is registered under and said he wasn't sure if he was suppose to give it to us, but did so anyways. He also stated he had never been so busy delivering these summons for Cintas and that it wa staking up his entire day. This company is pure garbage and they need to be stop. They are clearly aware that they aren't up front about the contracts and thats their tactic. Then when you file a complaint and let them know you weren't aware of the contract and the agent never told you, they threaten to sue you until you comply. I won't be bullied and everyone should stay clear away from this snake oil company.
    • Review fromandrew d

      Date: 01/20/2025

      1 star
      I was drawn in to a contract that the salesperson said was able to cancel on 30 day notice . That was lie number one. Lie number 2 was product availability. We'll I sat out my contract can't wait to cancel what a waste of money. Poor customer service.

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