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Business Profile

Mortgage Lenders

Lower.com

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Lower.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Lower.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Lower.com

      8131 Smiths Mill Rd New Albany, OH 43054-1183

    • Lower LLC

      8621 Robert Fulton Dr STE 150 Columbia, MD 21046-2637

    Customer Review Ratings

    4.16/5 stars

    Average of 124 Customer Reviews

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    Review Details

    • Review fromJoe S

      Date: 09/21/2022

      5 stars
      Worked with ******************* on my first home purchase! ***, did I make the right decision to go through him and Lower.com. The whole process so smooth and easy which is from **** being very knowledgeable in what he does. He was there for every step of the process! Looking forward to working with **** again on future investment properties! Thanks again **** - you da man!
    • Review fromMadi C

      Date: 09/20/2022

      5 stars
      *********************** is the best! Anytime I had a question related to our loan or loans in general he was quick to give me a call, explain things, and make me feel confident throughout the entire process. He is so knowledgeable, patient, and helpful. ****** recommend working with him enough.
    • Review fromJulia S

      Date: 09/20/2022

      5 stars
      **** was an absolute dream during our entire loan process. He always made us feel like we were his top priority, and ensured we had everything we needed! Great communication throughout the entire process, which really made my fianc and i feel taken care of as First time home buyers. Would highly recommend!
    • Review fromJoseph P

      Date: 09/17/2022

      5 stars
      I recently completed a refinance with lower LLC. I had the pleasure of working with *************************. He was professional and always responded to my questions and concerns in a prompt manner. He made sure to let me know where we were in the refinance process, and what was going to happen next. I will most certainly be working with Lower and ****** again.
    • Review fromBridget D

      Date: 09/16/2022

      5 stars
      *** is an amazing person. Not only did she take the stress out of the mortgage/home buying process, she was there for us on a human level. We had started with a different lender but didn't like being treated like just another loan. *** saw us an people, she got to know us, and she connected with us. She took the time to answer any questions we had and was always available. I've already referred one friend to her, that's how great our experience was.
    • Review fromMadison C

      Date: 09/14/2022

      5 stars
      *********************** at Lower was fantastic to work with! We would highly recommend working with the team at Lower.
    • Review fromMark W

      Date: 09/13/2022

      5 stars
      We just completed a refinance through Lower and were working with *********************. He was amazing throughout the entire process and the whole refinance was smooth as silk. Totally professional and attentive to our needs. I would highly recommend Lower for your mortgage needs and **** and his colleagues for OUTSTANDING customer service and support! Thank You!!
    • Review fromJordan R

      Date: 09/12/2022

      5 stars
      I wanted to apply for a HELOC while the market is hot in ********, **** and **** helped the process seem easy & painless. Him and Lower were able to give me the very best rate + money amount than any other lender! If I ever need a refi, etc. I will definitely be returning to use them.
    • Review fromcliff m

      Date: 09/10/2022

      5 stars
      ****** describe how great it is to work with ***************. He goes above and beyond to get the job done and is constantly in a great move. He is an all-around great guy and glad to have him as our lender.
    • Review fromSandra B

      Date: 09/10/2022

      5 stars
      After a horrific experience with Fifth Third. I was ready to just tap out. That loan advisor had me begging for any sort communication in regards to my application. As a matter of a fact they hardly asked any questions at all. Add extra inspections after appraisal was signed off on. It made the beginning of our journey and absolute nightmare. WOULD NOT recommend Fifth Third at all. Also fun fact! Working for a bank that's backed federally they are not required to be licensed?? So to the Hero, we found Lower.com.. What Fifth Third botched in 2.5 months. Lower got things done in 2.5 weeks! We had the pleasure of working with ***************************. She was so thorough and upfront about everything. She is thoroughly licensed and without a doubt you can tell. Asking all the right questions, that I never would have thought as a first time home buyer, would be beneficial as it was. Shes very knowledgeable in every aspect of home buying. I was able to reach out her at any time of day and able to ask any silly question we had. This woman was so committed into making sure this turned out to be a pleasurable experience, she made sure to connect with us even while she was on vacation. She was heaven sent during this process providing excellent communication, awesome low interest rates, lender credits to help with closing, and overall top notch advocation for us as buyers to get us into the home we had been trying so hard to get into. Even reaching out to the seller to provide them confidence this was going to be a seamless process. I without hesitation would recommend Lower.com to any potential buyers/refinancers. Its located in **********, **! Look em up!

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