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Average of 138 Customer Reviews
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Review fromJason P
Date: 09/30/2024
5 starsJason P
Date: 09/30/2024
***** inspected my house today. He was very through and took the time to explain everything to me.
EverDry Waterproofing
Date: 10/01/2024
Glad our inspector was so through. If you have any more questions please give us a call and we will be happy to answer any questions. Thank you for your feedback.Review fromWalter S
Date: 09/19/2024
5 starsWalter S
Date: 09/19/2024
Had Everdry work on my basement over 40 years ago for water issues coming thru the cinderblock. No problems to current date. They also put in a well and sump pump in the basement and came out and changed the pump twice in that time period when the pumps fail, at no charge. I would recommend EverDry to anybody and have recommended it to several people already.EverDry Waterproofing
Date: 09/20/2024
Forty years going strong, how great to hear. Please when you refer someone make sure they give us your name and if they have the waterproofing done we will send you a referral check. Referrals are our favorite, it show us we are doing it right. Thanks so muchReview fromMatthew D
Date: 09/15/2024
4 starsMatthew D
Date: 09/15/2024
Everdry did a total basement system for us. ******* and his crew were amazing at walking through each step in the project, keeping us updated on timelines, and great overall communication. Amazing crew they had.Only reason total experience was 4 stars was the high pressure sales "free inspection". After a thorough walkthrough (which was appreciated), we sat down to a timeshare-esque presentation of their system. Everydry seems to have one big project type, which as someone who hasn't had any previous basement work was needed for our case. After he presented his solution and suggested the total system, he gave us a number that was not itemized or broken down, but just a total projected cost. When we said we'll think about it, the cost came down by 10% if we signed up that day before he left. We again said we'll think about it (even if we had to pay the original estimate). He finally came back with a "final" offer of almost 25% off if we could start on 3 days since a crew was on standby and needed a job. We eventually ended up signing then. Would have been an easy 5* review had he just done the walkthrough and allowed us to get some other opinions or quotes before moving forward with them.That said, the work appears to be fantastic, appreciated the total system, and again the crew, lead by *******, was amazing. Left our basement clean and walked us through each new addition to our basement system. Thanks for all your help.EverDry Waterproofing
Date: 09/16/2024
Thank you so much for the positive words. Our goal always, is to deliver top-notch service.Sorry to hear the initial sales process did not go so well. If you have any further thought or questions, feel free to call and speak with our operations manager.In the meantime, we will follow up and review how we handle the sales portion of our visits, moving forward. Thank you.Review fromMarisa U
Date: 08/13/2024
5 starsMarisa U
Date: 08/13/2024
***** was amazing! Top notch customer service- friendly, professional, thorough and punctual. This experience makes me happy to be an Everdry customer. I cannot say enough positive things about *****, but he has definitely secured my business.EverDry Waterproofing
Date: 08/14/2024
Fabulous feedback, thank you! We are happy you are happy. We will pass along to *****. Please let us know if we can be of anymore help.Review fromMary B
Date: 08/06/2024
1 starMary B
Date: 08/06/2024
We paid $18000 for a waterproof basement. Our basement is still not waterproof. Im being told my system is overloaded. Thats what I paid to be fixed though. They will come and redo their job but Ill be required to refinish my floor and walls again once theyre finished and no guarantee thatll itll fix the issue. This was a complete waste of money. I would not recommend this company to anyone.EverDry Waterproofing
Date: 08/16/2024
We apologize for the communication issues. We have been in touch and look forward to meeting with you to get everything resolved.Review fromErin T
Date: 07/11/2024
5 starsErin T
Date: 07/11/2024
************************* with Everdry stopped by today for our annual inspection. I highly recommend Everdry as a company overall to solve basement water leaks and this employee who exemplified excellent customer service. ***** was a gentleman who was polite, professional, courteous and aimed to please the customer. He was a great listener who addressed our concerns.EverDry Waterproofing
Date: 07/12/2024
We will pass this along to *****. We greatly appreciate this awesome feedback.Review fromBarbara Jean H
Date: 07/01/2024
5 starsBarbara Jean H
Date: 07/01/2024
Thank you ***** for the excellent job and service replacing my batteryEverDry Waterproofing
Date: 07/12/2024
You are welcome, it was a pleasure working with you. Please call if we can be of anymore service.Review fromJeff S
Date: 06/18/2024
5 starsJeff S
Date: 06/18/2024
After a heavy rain our dump pump would empty the crock but not shut off. We called in the problem and there was a service person rhere the next day, they replaced the switch at no charge and we were back in business in less than a day.EverDry Waterproofing
Date: 06/19/2024
It is very important to pay attention to the sounds of your sump pump. It is great that you called in right away. Happy we were able to provide you next day service. Thank you for your feedback.Review fromGlen D
Date: 06/18/2024
4 starsGlen D
Date: 06/18/2024
We recently had EverDry out of ****** do our basement. ******************************* crew did excellent work. **** kept us well informed, was courteous, friendly & very knowledgeable. *********** maintained being professsional & left the job site clean. Highly recommend this crew to work on any home. Thank you for your hard work. **** DEverDry Waterproofing
Date: 06/19/2024
Thank you for complimenting **** and crew. **** is top notch and we are glad you see in him what we see. Please spread the word and let them know they can request **** as their foreman. Enjoy your new dry basement.Review fromMatt N
Date: 06/18/2024
5 starsMatt N
Date: 06/18/2024
Very professional, always asked if I had any questions and explained everything that needed done in detail.EverDry Waterproofing
Date: 06/19/2024
Hope we answered all your questions and please feel free to call us if you have any more.We appreciate your review.
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