Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Roofing Contractors

Erie Home

Headquarters

Reviews

This profile includes reviews for Erie Home's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Erie Home has 93 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Erie Home

      3516 Granite Cir Toledo, OH 43617-1172

      BBB accredited business seal
    • Erie Home

      60 Gray Rd Ste 20 Falmouth, ME 04105

      BBB accredited business seal
    • Erie Home

      1 Wholesale Way Cranston, RI 02920

      BBB accredited business seal
    • Erie Home

      12 Jupiter Lane, Suite 2 Albany, NY 12205

      BBB accredited business seal
    • Erie Home

      6057 Corporate Dr Ste 1E East Syracuse, NY 13057

      BBB accredited business seal

    Customer Review Ratings

    4.75/5 stars

    Average of 8,828 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromAlicia M

      Date: 07/10/2025

      5 stars

      Alicia M

      Date: 07/10/2025

      They were courteous, professional, cleaned up after completion, and answered all my questions in a timely manner!

      Erie Home

      Date: 07/11/2025

      Hi, ****** We appreciate the kind words and are glad we could provide you with a positive experience!
    • Review fromAnita S

      Date: 07/09/2025

      5 stars

      Anita S

      Date: 07/09/2025

      Overall I must say it was a great experience. The initial sales person ****, was very detailed in regards to what options were available, what to expect, what type of materials and a timeframe for which it will be installed. The crew worked professionally and fast. There was a small issue with a little bit of damage, but thats not always avoidable, especially when you have big chunks of old roofing and materials flying from that high up.. One suggestion would be to make sure that the vents coming out of the roof are in the right location, over the correct room. unfortunately one was a little bit further over than it shouldve been, but the person that ended up connecting the exhaust tubing was able to make it work. The roof Is really beautiful and so far so good! I would recommend them.

      Erie Home

      Date: 07/11/2025

      Hi, *****. Thank you so much for leaving us an A+ review!
    • Review fromMichael P

      Date: 07/09/2025

      4 stars

      Michael P

      Date: 07/09/2025

      The work was done well. Cleanup was thorough. No complaints.

      Erie Home

      Date: 07/10/2025

      Hi, *******. Thank you for taking the time to submit a review, we really appreciate
       it!
    • Review fromFRITZ C

      Date: 07/09/2025

      1 star

      FRITZ C

      Date: 07/09/2025

      i have a roof installed by erie. the cost was very high. THEIR CUSTOMER SERVICE IS TERRIBLE. TRIED TO GET THEM TO FIX A PROBLEM WITH THEIR INSTALLATION. THEY RETURNED NO CALLS. THEIR CUSTOMER SERVICE **** SAID NO ONE THERE TO TAKE MY CALL. CALL BACK LATER. TRIED TO CALL SEVEN TIMES GOT SAME RESPONCE WHICH WAS NOTHING. DO NOT BUY FROM THIS COMPANY. THERE IS MORE TO THE SAD STORY. QUESTIONS JUST EMAIL ME AND I WILL GIVE YOU MY NUMBER.

      Erie Home

      Date: 07/11/2025

      Hi, *******. We appreciate your feedback. Don't hesitate to reach out to us at 1-800-684-4628 or [email protected] if you have additional details regarding your experience. We would love the chance to resolve any issues
    • Review fromGilford E

      Date: 07/09/2025

      5 stars

      Gilford E

      Date: 07/09/2025

      Job was done well they cleaned up after the job was done. Getting almost all of the nails that fell to the ground

      Erie Home

      Date: 07/10/2025

      Hi, *******. These words go a long way, it motivates us to work even harder, thank you for the review!
    • Review fromAnn N

      Date: 07/09/2025

      5 stars

      Ann N

      Date: 07/09/2025

      Thank you Erie Home and ****** and his crew for a terrific job that was professionally done. They cleaned up nicely. We are very satisfied with our new roof. Fiberglass is definitely an upgrade for us. I would definitely recommend them to anyone needing a new roof.

      Erie Home

      Date: 07/10/2025

      Hi, ***. Thanks for taking the time to share your positive experience. We truly appreciate it!
    • Review fromMichael P

      Date: 07/09/2025

      5 stars

      Michael P

      Date: 07/09/2025

      Solid professional explanation of product and financial services. Installation was on schedule and met with project manager at completion. All questions, etc. answered.

      Erie Home

      Date: 07/10/2025

      Hi, *******. We are thrilled to learn that you had a positive experience with us!
    • Review fromCJ D

      Date: 07/09/2025

      4 stars

      CJ D

      Date: 07/09/2025

      Great group of people. Job well done and they did all the clean up.

      Erie Home

      Date: 07/10/2025

      Hi, *** Thank you for taking the time to submit a review, we really appreciate

       it!
    • Review fromShirley F

      Date: 07/09/2025

      5 stars

      Shirley F

      Date: 07/09/2025

      The roofers did an excellent job. and they cleaned up when finished

      Erie Home

      Date: 07/10/2025

      Hi, *******. Thank you so much for leaving us an A+ review!
    • Review fromSara N

      Date: 07/09/2025

      5 stars

      Sara N

      Date: 07/09/2025

      Erie did a fantastic job on our roof on our 4 story 250 year old home. Needless to say, it was not an easy job, but the Erie team was able to adapt their modern materials to 250 year old uneven Limestone walls and chimneys in a very thorough and successful manner. They spent three days making their work water tight, and we are so very pleased! Would highly recommend!

      Erie Home

      Date: 07/10/2025

      Hi, ****. Your feedback is highly appreciated. Thank you for the review!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.