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Business Profile

Telemarketing Services

H B W Leads LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Telemarketing Services.

Complaints

This profile includes complaints for H B W Leads LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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H B W Leads LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 207 total complaints in the last 3 years.
    • 6 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/28/2025

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Continued spam calls from multiple numbers a day. I've asked to be placed on DNC list and still receive calls nonstop.

      Business Response

      Date: 01/28/2025

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    • Initial Complaint

      Date:12/05/2024

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company added me to their call list without my consent. I ask to be removed immediately and permanently with no further contact from the company.

      Business Response

      Date: 12/06/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    • Initial Complaint

      Date:12/03/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      HBW leads has been hounding me for about 6 weeks calling unsolicited over and over. I keep blocking the calling numbers and they keep calling from another phone number. I need them to place me on the DO NOT CALL list

      Business Response

      Date: 12/04/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    • Initial Complaint

      Date:11/21/2024

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Continuous calls from multiple different numbers, multiple times per day. I did not ask to be contacted. I want removed from the list and to be left alone.

      Business Response

      Date: 11/21/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

      Customer Answer

      Date: 11/22/2024

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      **** *****

    • Initial Complaint

      Date:09/11/2024

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      HBW Leads keeps calling me multiple times on daily basis for the last 3 months. Please have them remove my number from their calling list.

      Business Response

      Date: 09/12/2024

      The phone number provided to be put on our DNC is missing a digit. Please correct the phone number and I will make sure it is on our Do Not Call list. 

    • Initial Complaint

      Date:08/22/2024

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company continously calls me from different numbers. I have received no less than 10 calls today but when I answer, someone hangs up. I was added to this list without my consent and wish to be removed immediately. My business has nothing to do with insurance so do not know how they got my info.

      Business Response

      Date: 08/22/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    • Initial Complaint

      Date:06/26/2024

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They keep calling me from many numbers, I've never signed up. I need to be taken OFF THE LIST. VERY ANNOYING.

      Business Response

      Date: 06/27/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    • Initial Complaint

      Date:06/20/2024

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      HBW Leads calls me from different numbers two to three times a day. I block their calls and they use different numbers. The calls come all day during my work hours and are unwelcome. I want to be taken off their call list permanently.

      Business Response

      Date: 06/23/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    • Initial Complaint

      Date:04/30/2024

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company added me to their call list without my consent. I ask to be removed immediately and permanently with no further contact from the company.

      Business Response

      Date: 04/30/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    • Initial Complaint

      Date:04/26/2024

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Just like everyone else. This company callas me several times through out the day while at work. I pick up, no response, and line gets disconnected. This is insane! They are calling with different numbers so blocking the number is not helping. Please have them remove my number. There should be a way to file a claim for harrasment and failur to follow TCPA regulations.

      Business Response

      Date: 04/29/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    H B W Leads LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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