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Business Profile

Telemarketing Services

H B W Leads LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Telemarketing Services.

Complaints

This profile includes complaints for H B W Leads LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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H B W Leads LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 207 total complaints in the last 3 years.
    • 6 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/23/2022

      Type:Sales and Advertising Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ************ will not stop calling

      Business Response

      Date: 09/26/2022

      We have added ********** to our DNC list. This number will not receive another call from **. 
    • Initial Complaint

      Date:08/25/2022

      Type:Sales and Advertising Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They won't stop calling me!

      Business Response

      Date: 08/26/2022

      I have added ********** to our DNC list. You won't get a call from us going forward.
    • Initial Complaint

      Date:08/25/2022

      Type:Service or Repair Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have continuously blocked their number on my phone but they continue to call from other numbers. I have over and over asked the representatives to remove me from their call list but the agents just hang up on me! I am so frustrated, it is happening everyday, numerous times! I have now registered for the national do not call list also.

      Business Response

      Date: 08/26/2022

      I have added ********** to our DNC list. You won't receive anymore calls from us going forward.
    • Initial Complaint

      Date:08/16/2022

      Type:Service or Repair Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Continually calling me from random phone numbers in ******. Identifies as multiple 'insurance agents', when asked why they are calling, they hang up. Constantly spamming. Most likely committing insurance fraud. Will be reporting to the ************** of Investigations Internet **************************** If you continue to call me, will seek legal action.

      Business Response

      Date: 08/17/2022

      I have put your phone number ********** on our DNC list. You won't receive any more calls from us. 
    • Initial Complaint

      Date:08/09/2022

      Type:Service or Repair Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been getting nonstop spam phone calls, its becoming harassment at this point. I have requested to be taken off of their call list and they still have not done so. I have tried blocking the number but it changes each time. I receive calls where they hang up once I speak and calls where its an insurance agent. I did not give them my phone number and am not sure how they got it in the first place. When I attempt to call back to speak to the company to file a complaint I am sent straight to voicemail. I have also tried to find a complaint line for them online and have found nothing. I want this harassment to stop!

      Business Response

      Date: 08/10/2022

      I have added ********** to our DNC list. You will not get a call from us anymore.

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