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Business Profile

Telemarketing Services

H B W Leads LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Telemarketing Services.

Complaints

This profile includes complaints for H B W Leads LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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H B W Leads LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 207 total complaints in the last 3 years.
    • 6 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/12/2024

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I don't know how I got on the call list of this business, but they have called me on a near-daily basis for five straight months, sometimes even multiple times a day. I have now blocked, without exaggeration, eighteen of their spam phone numbers. Any time I have answered I have been met with 5-10 seconds of silence on their end and then a hang-up, so I have never been able to ask them to remove me from their call list. I have no idea how this kind of thing is even allowed, because they're clearly just letting a computer generate spam numbers and make robo-calls.I want this "business" to never contact me again in any way, shape, or form.

      Business Response

      Date: 04/15/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    • Initial Complaint

      Date:04/01/2024

      Type:Customer Service Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      These people call me every day and all I want is them to never, ever contact me again. I am in no way interested in anything they provide. I am registered on the Do Not Call registry so stop calling!

      Business Response

      Date: 04/02/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

      Customer Answer

      Date: 04/02/2024

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      ***************************

    • Initial Complaint

      Date:03/26/2024

      Type:Customer Service Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I, like many, many others posting here, receive multiple spam calls from HBW Leads throughout the week, with no clear way to get them to stop as they constantly switch the number used to call you. All I want is them to never, ever contact me again. I am in no way interested in anything they provide but they provide no way to actually get them to stop contacting you.

      Business Response

      Date: 03/27/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

      Customer Answer

      Date: 03/27/2024

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me, although it's wild to me that this business gets away with such scummy practices.

      Sincerely,

      ***************

    • Initial Complaint

      Date:03/25/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I receive multiple calls from this organization daily. Blocking the number does not work, the next call will always come from a new number. I've never been able to connect with a person when I do answer to request removal. Please add me to your DNC. I have never done business with this company and have no interest.

      Business Response

      Date: 03/26/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

      Customer Answer

      Date: 03/26/2024

      The phone number they mention adding to their DNC is not correct - it should be **********

    • Initial Complaint

      Date:03/13/2024

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Company continuously calls me unsolicited, blocked numbers, but they continue to call from other numbers.

      Business Response

      Date: 03/13/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    • Initial Complaint

      Date:03/11/2024

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      HBW Leads has called me everyday, sometimes multiple times a day for the past year. I block the numbers and they call me from other ones. I would like to stop receiving these spam calls.

      Business Response

      Date: 03/12/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    • Initial Complaint

      Date:03/07/2024

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      HBW Leads calls me several times a day, every day. I would like to be added to the *** list.

      Business Response

      Date: 03/07/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

      Customer Answer

      Date: 03/07/2024

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      ***********************

    • Initial Complaint

      Date:03/07/2024

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I get spam calls from this company multiple times a day every day for the past 4 months and they will call with a different number every time they are blocked. This company has harassed myself and others unsolicited.

      Business Response

      Date: 03/07/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    • Initial Complaint

      Date:03/01/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I get spam calls from HBW Leads constantly! They come from all different telephone numbers and the calls are always disconnected if I answer. I called a few of the numbers back one day and the people either hung up right away or said "wrong number!" and hung up on me! It is very shady and unsettling.

      Business Response

      Date: 03/04/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    • Initial Complaint

      Date:03/01/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am inundated with calls from this company. Multiple calls per day, nearly every single day, at all times of the day and early evening. Most times no one is on the line when I pick up. And when someone does answer, they hang up before I can finish the sentence, "Please remove me from your call list." It is impossible to block them, as they use many, many different numbers. I would like these calls to end. I will never do business with them at this point.

      Business Response

      Date: 03/04/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    H B W Leads LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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