Telemarketing Services
H B W Leads LLCThis business is NOT BBB Accredited.
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Complaints
This profile includes complaints for H B W Leads LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 207 total complaints in the last 3 years.
- 6 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:11/09/2022
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company keeps calling me daily, sometimes multiple times per day. And then when I answer and ask to be taken off the call list they are super rude.Business Response
Date: 11/09/2022
We have put ********** on our company DNC list. You will not receive any more calls from our company.Initial Complaint
Date:11/03/2022
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
They have been harassing me and using different phone numbers to call me over and over and over again, even sometimes outside of business hours, early in the morning, late at night, on weekends. I'm going to formally renounce them in the public if they do not stop. This is only the beginning. They have been calling and harassing me for over a year. DO NOT CALL MY NUMBER EVER AGAIN AND PUT IT ON THE DO NOT CALL LIST.Business Response
Date: 11/04/2022
********** has been added to our DNC. You will not receive another call from our company.Initial Complaint
Date:11/03/2022
Type:Service or Repair IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
**** calls from these jerks. What a bunch of lowlifes!!! Just go have a tragic accident and give us all a break. Quit calling!!!Business Response
Date: 11/04/2022
********** has been added to our DNC. you will not receive any more calls from our company.Customer Answer
Date: 11/04/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
Complaint PartyInitial Complaint
Date:11/02/2022
Type:Service or Repair IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
HBW Leads has for months to almost two years now been harassment calling from not only a ***** number, which I've blocked, but different numbers from across *****************. I have asked numerous times to be removed from their call list & every day I still get called. This is not only extremely rude but very poor customer service and I am extremely upset/stressed out from it as I do already suffer extreme ************** from past trauma. I just wish to be left the h*** alone and not harassed anymore.Business Response
Date: 11/02/2022
********** has been added to our DNC List. You will not get a call from us going forward.Customer Answer
Date: 11/03/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***************************Initial Complaint
Date:10/28/2022
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I receive calls from this company daily, sometimes multiple times per day, no one ever responds when I answer and when I block the number they just call from a different number. This is bordering on harassment and it needs to stop.Business Response
Date: 10/28/2022
We have put ********** on our Do Not Call List. Calls from our company will stop.Initial Complaint
Date:10/20/2022
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Calls are non stop and multiple times a day. I never gave them my phone number and yet they still keep calling. Ive blocked every number they call from and have asked multiple times to be taken off their call list to no avail.Business Response
Date: 10/21/2022
********** has been removed from *********** list and put on our company Do Not Call. You will not receive any more calls to ********** from our company.Initial Complaint
Date:10/18/2022
Type:Product IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have received literally 100s of calls from this company. Multiple calls per day. There is no response when I answer. I have started blocking the numbers and am up to 30 blocked numbers. This is harassment. I want the calls to cease immediatelyBusiness Response
Date: 10/19/2022
I have added ********** to our DNC list. Calls will stop today.Customer Answer
Date: 10/20/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*****************************Initial Complaint
Date:10/13/2022
Type:Product IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have received an outrageous number of calls from HBW Leads. Multiple times per day. I have blocked all calls, but they continue to come in. I have also requested being removed from the list but again, they continue to call. This needs to stop!Business Response
Date: 10/14/2022
********** has been removed from *********** list and added to our DNC list. Let me know if there is anything else I can do to assist.Customer Answer
Date: 10/14/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************************Initial Complaint
Date:09/28/2022
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
They call regularly despite being blocked on my phone. They never respond when I answer. I request they remove my number from their call list. I hope for nothing but the worst for HBW Leads : )Business Response
Date: 09/28/2022
********** has been placed on our companies DNC. You won't receive any more calls to your number from our company.Initial Complaint
Date:09/28/2022
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Out of control spam calls, literally harassment. Almost 50(!!) spam calls in the past 2 days. Stop!!!Business Response
Date: 09/28/2022
I have put ********** on our DNC list. You won't receive calls from us on that phone from us anymore.
H B W Leads LLC is NOT a BBB Accredited Business.
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