Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Reviews

This profile includes reviews for Window World's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Window World has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.72/5 stars

    Average of 167 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJacob R

      Date: 11/01/2023

      5 stars
      Very professional and amazing service. Will be working with them again for the rest of the windows in our home.
    • Review fromFrank H

      Date: 10/30/2023

      5 stars

      Frank H

      Date: 10/30/2023

      We just had 12 windows installed in our home. From the sales meeting to the installation this company was awesome. Our sales man was no pushy like other companies. The office staff kept us updated with whole process. The install crew was right on time. They placed plastic down inside and out. They put boot covers on each time. They completed install in just a few hours. We noticed right away the sound difference. It's so much quieter. We love the look of the windows. We highly recommend getting windows here!!

      Window World

      Date: 10/31/2023

      Thanks for the great review *****. We appreciate you sharing pictures, too. The windows look great! We are going to pass along your positive impressions of our installation team to the team - they will be so glad to know their efforts don't go unnoticed. We look forward to service you or your friends and family soon!
    • Review fromKaren D

      Date: 10/24/2023

      5 stars

      Karen D

      Date: 10/24/2023

      The installers were professional. Worked very hard the entire day and cleaned up when finished the windows are great. The job they did was great. The windows look awesome would recommend windows world products and installers

      Window World

      Date: 10/30/2023

      Thank you so much for sharing your positive Window World experience. If you do recommend any friends and family, be sure they mention you name when making their appointment so we can reward you!
    • Review fromAlan S

      Date: 10/13/2023

      5 stars

      Alan S

      Date: 10/13/2023

      Everything went perfect. From sales, to keeping us informed on progress. Installer did a great job. I only had one huge window put in my garage aka man cave. I can already feel the difference.

      Window World

      Date: 10/16/2023

      Thanks for the great review and for choosing Window World!
    • Review fromMaria S

      Date: 10/06/2023

      5 stars

      Maria S

      Date: 10/06/2023

      This is the first full day after I got a window replaced in my condo. So far, all is well The people I talked to were all nice and willing to answer questions. I had to get pretty much a replica of the one I had - due to my association - and they were able to match that. It did take about 4 months for the window to be installed from the time I ordered it. I was warned it could take up to 16 weeks to come in. But overall, no complaints so far.

      Window World

      Date: 10/09/2023

      We are so glad to hear that you are happy with your window. We also appreciate your patience with the unusually long lead time. Since you ordered, our lead times are improving.
    • Review fromBarb S

      Date: 10/05/2023

      5 stars

      Barb S

      Date: 10/05/2023

      Excellent product, custom made. Knowledgeable installers. Good communications. Attention to details.

      Window World

      Date: 10/06/2023

      Thanks! Your positive comments are the things we strive to achieve for our customers. We are pleased you are happy with your Window World experience.
    • Review fromChris S

      Date: 09/22/2023

      5 stars
      From the sales person to the installer and the contact point person in the office we were treated well, had prompt and complete explanations. Installation went well and the windows look great. Thank you for a pleasant and affordable experience
    • Review fromJanet F

      Date: 09/21/2023

      5 stars
      The windows are very nice. Salesman was great. I had two windows that had scratch on the inside. ****** a great young man came to put new windows in and found a problem he worked till he could fix it. I cant say anything bad about this company.
    • Review fromKaren B

      Date: 09/19/2023

      5 stars
      I had both storm doors repaired yesterday by your technician ******. He was both polite and careful while doing an excellent job replacing door closures. They were great now !!! He went above and beyond when I got tied up at doctors appointment he patiently went to lunch and waited the extra time until I could get back home to let him in for repair. Thank you ****** for your patience and efficiency. I greatly appreciate getting these doors repaired as soon as possible
    • Review fromTamara B

      Date: 09/13/2023

      4 stars
      Well everything went great, but when it came to sign the Certification of Completion it was not the right price.It said balance due ***** but the charge on our credit card show more. What i'm trying to say is the Certification of Completion that we signed should have had the total price of what we owed. But they did due a very nice job.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.