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Business Profile

Legal Services

LegalShield

Headquarters

Reviews

This profile includes reviews for LegalShield's headquarters and its corporate-owned locations. To view all corporate locations, see

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LegalShield has 411 locations, listed below.

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    Customer Review Ratings

    2.72/5 stars

    Average of 239 Customer Reviews

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    Review Details

    • Review fromClark S

      Date: 11/29/2022

      1 star
      They dont know the law terrible lawyers don't waste your money
    • Review fromQuentin L

      Date: 11/10/2022

      1 star
      I paid for their worthless plan for a few years and I experienced a legal issue and found their contract to be pretty much worthless!!!Given the complexities of the legal system, It is more important than ever to obtain experienced quality legal counsel. Not only is LegalShield's list of 'qualified' attorneys greatly reduced, but for any legal matter of substance you WILL end up paying the vast majority of the costs.As my attorney was quick to point out, even at best one is contractually provided a great deal of 'trial' time, but relatively little time for anything deemed 'non-trial' (i.e. research, case preparation, legal filings, etc.). In other words, the arena where most of us rack up our real legal expenses.CAVEAT EMPTOR !!!
    • Review fromTodd F

      Date: 11/07/2022

      1 star
      The company makes it difficult to cancel your membership. They give you the information to supply then they ignore your cancellation and will bill you the next month. The Real Estate tax lawyer that I spoke had to look up any information that I asked. I have dealt with two different lawyers, about Real Estate law, outside of Legal Shield and both were able to answer my questions as though it was second nature to them.




    • Review fromPhyllis C

      Date: 10/10/2022

      1 star
      Legal shield obviously has unethical people in management!As a paying member of Legal Shield, I was unfairly denied services by the lead attorney (*******) of ***************************** in ***********.After having received alerts regarding exposure of my personal information by the Firm, I simply requested that my information be handled confidentially, especially because documents requested by a representing attorney contained false and slanderous information that I wouldn't want exposed, to which ******* responded by refusing to protect information, or allay my privacy concerns, despite having cited relevant privacy laws. But instead, emailed me telling that from that juncture forward, nothing sent in by me would no longer be acknowledged, but the company continued to deduct payments since March,2022, until last month, and company executives refuse to acknowledge the facts or reimburse for payments without service!
    • Review fromDonald M

      Date: 10/04/2022

      1 star
      Trying to cancel my membership and you can't do it on there web site. They tell you to email them with your account. The next day I get email back from them which read as following.Delivery has failed to these recipients or groups:support at legalshield dot com Your message wasn't delivered. Despite repeated attempts to deliver your message, a connection to the remote server couldn't be made.Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that your email system is unable to connecto their email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.For more information and tips to fix
    • Review fromKiona D

      Date: 10/04/2022

      1 star
      LegalShield is a complete and total SCAM the service is trash DO NOT WASTE YOUR MONEY PURCHASING THIS SERVICE. They make it impossible to cancel the service requesting cancellation in writing and they delay refunding you for 15 days. The lawyer firm that serves the clients are a complete joke they are rude and dismissive and they don’t prioritize your legal concern because as LegalShield client there are no billable hours for them because you get discounted services. Once they find out your legal referral the intake appointment firm deprioritize you taking days to respond and then referring you out to wrong attorneys to service you. LegalShield is a scam service.




    • Review fromCi R

      Date: 09/27/2022

      1 star
      ZERO STARS. P.O.S. Everything was hard to accomplish. Not very customer friendly. Had subscription for a year and contacted Legalshield to cancel in May. Still be charged in September
    • Review fromMichelle H

      Date: 09/19/2022

      1 star
      The absolute worst service. I paid for the family plan for both my mom and me. I asked the assigned law firm, FK&m, to write a letter to a nursing home to request my mother's entire medical record. You would have thought that i requested an amendment to the constitution! After wasting 3 weeks of time, FK&M said that they could not do it and referred me to a pay attorney at a 25% discount. In another instance, I requested a referral for a civil matter, they referred a traffic attorney! When I called the attorney, he had no clue what I was talking about and said to call FK&M for a different attorney. FK&M said they could not refer another attorney so they cancelled my membership. Good riddance! Legal Shield puts you at risk because they pretend to be an advocate, but leave you completely exposed to a lot of unnecessary risk. The company's misses the mark completely. There is NO advocacy service provided by Legal Shield or its provider law firm. FK&M provides the same level of service as any legal software package. I have actually had a better experience with Rocket Lawyer. The only good experience that I had is with Glantz Law Firm in Fort Lauderdale. I am pretty sure that you can hire Glantz directly and not waste your time nor money with Legal Shield. Let the Buyer be Aware!! .




    • Review fromJudith G

      Date: 09/14/2022

      1 star
      My experience with Legal Shield was very disappointing. I needed advice recarding a landlord/tenant issue, though not an eviction (at this time). My first consultation with the attorney went very well, and I felt he'd shared valuable information with me. After faxing the information the attorney had requested, he did respond promptly with a second call. It seemed to me he didn't remember me or our previous conversation. He dismissed me when I asked about the letter or phone call he thought he'd be able to make by saying that they couldn't represent me in an eviction proceeding, when he'd previously explained his rates should I retain him for one. Perhaps he assumed I didn't have the ability to pay for his services (which would be incorrect). If he didn't wish to represent me, he had only to be honest with me
    • Review fromYulonda P

      Date: 09/06/2022

      5 stars
      My husband and I have been members of LegalShield for 9years. We have used our membership for various reasons. Our most recent is when we purchased our vehicle and the dealership would not send us our permanent tags. The attorney wrote a letter and less 48 hours our tag was at the tax collector offices. The membership works if you use it.

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