Reviews

This profile includes reviews for LegalShield's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  LegalShield

  1 Prepaid Way Attn Regulatory Compliance Ada, OK 74820-5813

  
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  PrePaid Legal Services Inc / Central Florida Locations

  8238 Bucksaw Drive Orlando, FL 32817

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  Legal Shield

  1307 Little Creek Cir Pensacola, FL 32506-8263

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  LegalShield

  1680 NW 10th Ave Homestead, FL 33030-2950

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  LegalShield

  27083 Matheson Ave Apt 103 Bonita Springs, FL 34135-5887

Review Details

• Review fromJoy M

  Date: 02/21/2023

  1 star
  A member of LegalShield since 2018 before now. LegalShield could not represent me for a covered service. In May, 2022 was not able to represent me in a real estate closing need when informed. LegalShield stated, we do not do that, but called me after 2weeks that I have hired a different law firm attorney, and said call us back for your case. In November, 2022, again, I asked for help with documents review, LegalShield did not provide help needed. They could not provide feedback on the documents reviewed, supposedly. They told me to wait for a week that the attorney who understands the case is unavailable. I waited and called again after one week just for feedback on the documents review. They told me to call back again after 1 week that the attorney is unavailable. I requested for another LegalShield attorney available, but they could not provide any. I reported to LegalShield member services only to be told that I have unused paid 300 hours of court room legal defense time and 600hours of consultation/review of documents. Hours and time that I could never use when needed, but only recited into my ears. I requested for some kind of compensation for the unused time for non-representation when needed even though it was a prepaid service. They responded with we cannot refund you. What is the PURPOSE OF THIS SERVICE if help is not provided. Who benefits for this service?

• Review fromREBECCA W

  Date: 02/20/2023

  1 star
  The most frustrating company ever! I called them a few years ago for some legal help, but the attorneys assigned to me did not offer me a discounted/affordable rate. Apparently I have over 300 hours of time saved up for a defense attorney, but I have yet to be able to use them. I ended up having to hire an attorney not associated with this group because this group was useless. In January ************************************************** writing and see the details. They send an automatic reply when they receive the email. No one ever answers the email!!!! I called customer service today to request a mailed copy to my house and an email copy of my benefits, and the lady on the phone said it takes up to 2 hours to send the file. I wanted her to send it while I was one the phone with her, but she said it would take 2 hours. So strange! I have contacted my bank to get Legalshield to stop taking money out of my checking account. I will continue to call customer service at *************************** to cancel my account entirely. They keep trying to get me to stay but won't even answer my email. What would happen if I actually needed to use their legal services? DO NOT SIGN UP FOR LEGALSHEILD UNLESS YOU WANT TO WASTE YOUR MONEY AND GET VERY FRUSTRATED.

• Review fromOrion P

  Date: 02/10/2023

  5 stars
  Been a member for over 11 years and I have called them over 140 times. The service has paid for itself literally for ***** years based on what I have saved. I have used it for warranty issues, custody, subcontractor agreements , document review, 24/7 access when the police have been questionning my kiddo. This service is all about using it. Watch the information and use the service accordingly. It works great. Don't let an agent accidently oversell you. Just look at the info provided by their home office and you will be good. I originally used it for security deposit challenge. They got me my $500 bucks back so fast and I didn't have to pay a dime outside of coverage. I ended up working with them because I loved the service. Fast forward 11 years and this is my main gig. The residual income is real and some of my clients are still members after 11 years. I highly recommend.

• Review fromMark E

  Date: 02/08/2023

  1 star
  This is a trash company and I’ve unsubscribed to their mailing lists over and over. I’m on the DNC registry… and still I get spam from them. They are a deceptive and pointless organization in my opinion.

• Review fromLionel H.

  Date: 01/14/2023

  2 stars
  There are some use cases for the service especially if you are poor, ignorant and unwilling/unable to do research online. However, the pyramid-based, revival-style garbage I saw to push this service from within left me extremely wary. I was also counseled by a shady agent who allegedly took me under his wing, I mean pyramid, to mentor me. Ultimately my poor mother kept paying long after I left with not a ***** appearing for commission for me despite being advised to the contrary. Instead he got month after month of commission until I advised her to please cancel. I had to get even more people under my own pyramid in order to start receiving commissions of any kind. Im glad I did I didnt sell memberships to my so-called friends. Looking back Im glad I ditched them as well.The keynote speaker at our big presentation stated his wife was cut in half by a boat in the tropics and bleeding out and that the service got him English help ASAP. Balance that with the fact that I hear of many people being laughed out of legal offices that wont accept it, and I would not recommend this in an emergency. Maybe learning the local 911 number and the local language might be more help. Maybe using trustable online resources might be cheaper too. The pay structure that I saw really didnt leave that much for company maintenance. Part of the business model was that legal issues are not that common in a persons life, and a corresponding service is rarely used on average.At the time, the original founder was forced to sell his company due to age. From there, it was simply gutted and run by glad-handers and people with only echoes of the owners very noble original intent. It is my hope this company will smother under its own Glengarry ***************** ethos.

• Review fromJohn b

  Date: 01/06/2023

  1 star
  The do not take care of their customers it's just an act.

• Review fromSarah L

  Date: 12/27/2022

  1 star
  I have been a LegalShield member for 5 years. I have received zero assistance whatsoever for how to use the services available through LegalShield and I've never benefited from being a member, so I decided to cancel since the current economy is forcing us all to tighten up spending. Who knows how much I have paid for this service with no benefit to me at all. I called today to cancel my service and the representative was rude and unhelpful, and not only that, they required me to send written notice in addition to calling into their support line. I've never experienced anything like for a simple cancellation. It's unnecessarily difficult. After speaking to the grumpy rep, I was redirected to an automated line that says that it is MY responsibility to check back with them and make sure my written notice of cancellation is received and processed. If I could leave zero stars, I would. I do not recommend this product to anyone. Stay away.

• Review fromDonald W

  Date: 12/12/2022

  5 stars
  The associate that sold me my plan was very clear on what the service is, and what it is not. Because of that, I have been able to maximize the membership and realize that it doesnt cover everything for the minimal monthly fee. The law firm filed my LLC and had it back to me within three business days, they have answered my questions related to business, they sent demand letters to customers that I couldnt get to pay (which was very effective), they have reviewed my business contracts and assisted me with portions I should be concerned about, they have guided me with HR issues, they have written letters on my behalf for various issues and have always called me back in a timely manner. I am very familiar with the legal process and with working with attorneys. Because of this, I understand the tremendous value this service is for any business owner. If I had to pay legal fees for every question, letter written, contract reviewed, ect I would have paid several thousand dollars by now. I have utilized my membership in several states and have been very pleased with the service I have received.

• Review fromCarmen B

  Date: 12/11/2022

  1 star
  dont think so,must likely -?.I hope anybody that have been told about Legal Shield read this reviews including mine.If it sound too good to be true,believe me is not.the asigned me to *******/**** attorneys from *******.this ppl wont even answer the phone.when they do you'll be on hold 4ever.wont give you any up dates on you case and shuffle you around.I called the ** main office and complained but there is no change on behavior.as a matter of facts it made it worse,now they hang up on me.I ** all the work , sent all paperwork. ******* /**** cant find my records.they lied saying I **nt do my part.i got proof.i got all fax date and what was sent.Im droping ** and acording to the 50 mil.review i had read it isl going to be a nightmare.some ppl been trying to get out fr long time and cant. bad,cheap lawyers and bad service.wish me luck

• Review fromParas G

  Date: 11/30/2022

  1 star
  Legal shield is unacceptable. Do not use them for any landlord or tenant issues. As a landlord, I am located in Virginia and they would not accept a NVAR landlord agreement since it has "broker name" as the leasing agent. It does not even state the company as landlord and has my name as landlord. I tried multiple plans within legal shield and they were not covered. Legal shield does not offer any assistance and is a waste of time. If you are located in Virginia, and are a a landlord or have a co-owner, try legal shield if you want trouble and waste time/money. Let me know your experience. DO NOT USE LEGALSHIELD. THEY SENT MY CASE TO CLAIMS AND CAME BACK WITH A GRAY RESPONSE. THEY ARE NOT EVEN REFUNDING OR PROVIDING ANY SUGGESTIONS ON PLANS.