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Business Profile

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Saber Acceptance Company, LLC
BBB accredited business seal
BBB Accredited BusinessA-Rated by BBB

Complaints

Customer Complaints Summary

  • 30 total complaints in the last 3 years.
  • 12 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/02/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In April or May of 2022 I applied for a loan at Regal Car sales and credit (Saber Acceptance) I was informed that I was denied because over 15 years ago they repo'd a car of mine. This was not true the car was refinance thru my bank and Saber was paid in full. I believe they left the repo mark on the account just to be vengeful. I loved all the previous car I purchased from them and that is why I went back. I would still love to purchase a car and a apology from Saber would be nice, and some if on my credit report have it removed.

    Business Response

    Date: 11/23/2022

    Business Response /* (1000, 5, 2022/09/06) */
    THe car was in repossesion before it was paid by the bank. We will remove from the credit reporting agencies it will take 90 days to be in effect


    Consumer Response /* (3000, 7, 2022/09/07) */
    (The consumer indicated he/she DID NOT accept the response from the business.)
    I accept the removal from the credit report but would like to possibly purchase from them in the future

  • Initial Complaint

    Date:08/31/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    So my husband Eliah ****** co signed a car with me in 2019 it was repoed and he filed a complaint here for false reporting and they removed the repossession on his credit but decided to leave it on mine. It's being falsely reported on my credit and I want it removed

    Business Response

    Date: 11/23/2022

    Business Response /* (1000, 5, 2022/09/01) */
    we will make sure it get removed from both bureaus
    that we report to monthly. It will take a few months to reflect properly because we have no control of the credit reporting agencies.


    Consumer Response /* (3000, 7, 2022/09/02) */
    (The consumer indicated he/she DID NOT accept the response from the business.)
    Eliah Livelys repo was removed I would like mine removed too as it is wrong to falsely report to the credit Bureau and it makes your business a horrible one


    Business Response /* (4000, 9, 2022/09/06) */
    should me removed on next cycle of reporting.


    Consumer Response /* (4200, 11, 2022/09/11) */
    (The consumer indicated he/she DID NOT accept the response from the business.)
    It took Eliah Livelys a week after he filed a complaint on yall I don't see why it'll take a few months for me this is outrageous and I can't see how about business who is fraudulent is still in business

Saber Acceptance Company, LLC is BBB Accredited.

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