We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Vitamins and Supplements

Gruns Nutrition, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Reviews

This profile includes reviews for Gruns Nutrition, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Gruns Nutrition, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 17 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Veronica V

      Date: 02/05/2025

      I had received damaged product and contact company the very next day. I never got anyone to respond after their initial email. 3 weeks later I was again charged for future shipment to be prepared. I have emailed to exhaustion, texted, and even left a few messages in the only number found online for them and yet still no one has responded. This company has no care for customer service or pride in their product! Be careful if you buy and something goes wrong because they never respond! Shows how little care they have for customers. The product seems all great in videos and on social media but what I received was covered in a film that tasted rancid and was inedible! Just be warned. Company has many reviews with the same issue, they should be shut down!!!! SCAMMERSSSSS

    • Laura M

      Date: 01/29/2025

      This company has no phone number and doesn't email prior to charging cc for renewal of product. **************** says no refund beyond first order. I was told to share it with my friends if I didn't want the second shipment. I wanted a refund. This is horrible customer service. Product is not worth the promises. Didn't help my GI issues.

    • Brittany G

      Date: 09/10/2024

      Exact same issues as some of the other reviews below. No where on the website does it explain that free shipping only comes with your first order and then you will be charged an egregious amount on every subsequent subscription order. **************** print screen a picture of where is says 'taxes and shipping costs not calculated' but you only see that when you hover over a question mark at time of check out. I also tried to search in Q&A and found nothing related to shipping costs. All over their subscription plans it states 'Free Shipping' and that is it. They are not transparent about their outbound process and therefore cannot be trusted as a company.

    • Jeanette K

      Date: 08/22/2024

      I wish I had read the reviews about the free shipping issue before I ordered. I also ordered expecting free shipping with my auto-ship purchase. I was charged shipping and asked them to show where the working was indicating that it was an intro offer only. They said that if you mouse over the question mark on the order screen where it says "Recurring Subtotal", there is a pop up that says "Does not include shipping, tax, duties, or any applicable discounts". This is not a satisfactory explanation. Since I was expecting a free shipping discount on my autoship orders, this would not have told me I would have to pay shipping. NO WHERE on their site or the order pages does it say that it is an intro offer. It is a shame, because I really liked the product, but this is an incredibly shady business practice and I will not be ordering again.

    • Monika T

      Date: 07/24/2024

      Horrible customer service. I signed up for their 52% off offer on a monthly auto pay with free shipping. My first order was billed correctly with the discount and free shipping but the next auto ship order I was charged full price and shipping charges. I emailed them and the inital response was that they would correct the shipping charges. Then a subsequent email said it was billed correctly and there would be no refund. My response to them was that they were falsly advertising free shipping for autoship and that was the whole reason I signed up for autoship. No response. I have canceled altogether. Very poor customer service. These gummies taste great but I have not seen any significant change in my health since taking these. Buyer beware.

    • Stephanie D

      Date: 07/15/2024

      I really like this daily vitamin supplement, I signed up for their 52% off offer on a monthly auto pay with free shipping. My first order was billed correctly with the discount and free shipping but the next two auto ship orders I was charged full price and shipping charges. I have tried calling (only get voicemail) and emailed several times (only get auto generated response, generic email). Very poor customer service.

    • Al D

      Date: 04/27/2024

      Our initial experience with Gruns was positive, prompting a repeat order last October. However, our satisfaction turned sour when they charged our credit card without authorization for three packs. Despite attempts to resolve the issue with customer service, they were uncooperative and refused to acknowledge responsibility. We were forced to involve our bank to address the fraudulent transaction, leading to the inconvenience of replacing our credit card and deleting account information. To our surprise, we received another notification from Gruns Daily, indicating plans for further charges. We advise caution when dealing with this company and are considering avoiding further transactions with them.

    Gruns Nutrition, Inc. is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.