Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Roofing Contractors

DaBella

Reviews

This profile includes reviews for DaBella's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

DaBella has 66 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • DaBella

      3495 NE Aloclek Dr Hillsboro, OR 97124

      BBB accredited business seal
    • DaBella

      4200 6th Ave SE Ste 309 Lacey, WA 98503-1043

      BBB accredited business seal
    • DaBella

      1141 N Edison St Ste A Kennewick, WA 99336

      BBB accredited business seal
    • DaBella

      10095 W Emerald St Boise, ID 83704-9754

      BBB accredited business seal
    • DaBella

      1825 N Hutchinson Rd Ste 201 Spokane Valley, WA 99212-2458

      BBB accredited business seal

    Customer Review Ratings

    4.67/5 stars

    Average of 5,587 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromTricia F

      Date: 05/26/2025

      1 star

      Tricia F

      Date: 05/26/2025

      I would not recommend this company. If I could give 0 stars I would. They came to my home unsolicited and because I needed a new roof, I agreed to an estimate only. Two men came to my home and one used high pressure tactics to get me to sign a contract even after saying I wasnt interested in spending that much for a roof multiple times. They were here for over 2 1/2 hours and I signed to get him to leave and because I had three days to get out of the contract. I did call to cancel the contract on day three however they said they would have to send out another salesman to come speak with me before they would cancel the contract. Because I did like their product, warranty and the price included replacing the decking I decided to let it ride even though they were much higher. I wished I hadnt. After several weeks the installer showed up on a Saturday and took my roof off, but the material for the new roof never showed up so they left. The installer came back on Monday and Tuesday mornings but the material still was not here and didnt get here until I called and complained to the local office on Tuesday late morning. After the material was delivered later that day without the decking and I called and asked where the decking was at. That is when I found out that the salesman made a mistake on the contract and Dabella wouldnt honor the contract unless I paid more for the decking. I refused. They claimed that the salesman texted me and that I agreed to no decking weeks before. However, that is a lie. He never texted me. Why would I call and ask about it if I had already agreed? They faked the text and I told the DM I can prove it when he called. He didnt care. I asked for a partial refund and he refused. Now I have a very expensive roof, especially due to the fact that they didnt replace the decking which was included in the price of the contract. Dont use this company. A contact means nothing to them and they will lie and cheat you.

      DaBella

      Date: 05/27/2025

      Thank you for taking the time to share your experience. At DaBella, we take pride in delivering quality products and service while standing behind our commitment to lead with care and integrity.


      Our records indicate that both the contract and certificate of completion were signed, and no internal cases were raised regarding the concerns mentioned. We strive to ensure each step of the process is clear and agreed upon, and we encourage all customers to reach out directly if questions arise.


      If you'd like to discuss your project in more detail, wed welcome the opportunity to speak with you and review any part of your experience that feels unresolved. You can reach our team at ************ (select option 1).
      We remain committed to our mission: We Lead. We Care. We Grow. Your feedback matters.

    • Review fromKass N

      Date: 05/25/2025

      1 star

      Kass N

      Date: 05/25/2025

      We needed a quote for siding and windows replacement. Sale **** were very aggressive and intimidating. Not sure because Im an Asian American and my husband is black? The sale man would not leave unless we sign the contract. He finally agreed to leave to get coffee so hubby and I can have a discussion and when hes back we should be ready to sign! I had to ask him to leave and do not return.They then kept calling my husband phone so my husband made an appointment with them thinking they are a local contractor for a quote on roofing. A young men show up in his Tesla greeting me and said hes here to give us a quote on siding!?!! Obviously theyve been keeping our files active! When he found out we need a quote on the roof, he got up on our attic took a few photos, sat us down and started talking about how we need to upgrade our ventilation on the attic and asked how much we want to spend on the project and that how much warranty we want?!! Refuses to give us a quote for roof replacement. After a while he said if he presents us a quote we have to sign it there and then. I then asked him to leave and said I would not sign or buy anything impulsively, so dont waste his time. He finally left and screamed at us on his way out I hope you dont get scam! Its almost too funny to be true! So unprofessional. NO DOBELLA for life. Id rather support small local businesses!!!

      DaBella

      Date: 05/27/2025

      Thank you for taking the time to share your feedback. At DaBella, we are deeply committed to treating every homeowner and family with the respect, dignity, and care they deserve. We are truly sorry to hear that your interaction left you feeling anything less than supported.


      While we cannot confirm the full details described, we want to be clear that our teams are expected to lead with professionalism and integrity in every consultation. Our goal is always to educate homeowners on their options, provide detailed assessments tailored to their goals and budget, and ensure they feel confident not pressured in making any decisions.


      We do not tolerate behavior that fails to reflect our values. If youre willing, we would appreciate the opportunity to connect with you directly and ensure this concern is addressed with the seriousness it deserves. Please call us at ************ (select option 1).
      Your voice matters to us. Because at DaBella. We Lead. We Care. We Grow.

    • Review fromKevin K

      Date: 05/25/2025

      5 stars

      Kevin K

      Date: 05/25/2025

      ****** and ****** ***** did and inspection of my roof. I knew it needed to be done but they were the only ones who went in the attic to check everything out. After going through my budget they made sure the project worked within my budget. I am excited to get my roof done.

      DaBella

      Date: 05/27/2025

      Thank you for sharing your experience! Were glad ****** and ****** took the extra step to thoroughly inspect your roof and worked with you to fit the project within your budget. Were excited to help you with your roof replacement!
    • Review fromDenise B

      Date: 05/24/2025

      5 stars

      Denise B

      Date: 05/24/2025

      Donavynn and **** are professionals that address all aspects of project from offering and benefits thoroughly with patience and ease.

      DaBella

      Date: 05/27/2025

      Thank you for sharing your experience! Were happy **** and Donavynn took the time to clearly explain everything and helped you make a confident, informed choice. We cant wait to see the finished results with you!
    • Review fromHoward B

      Date: 05/24/2025

      5 stars

      Howard B

      Date: 05/24/2025

      **** and Donavynn were great on explaining the process, products, and benefits of their offering. He allowed us to make a more informed decision, rather than a completely emotional one. We look forward to seeing their finished job. ***

      DaBella

      Date: 05/27/2025

      Thank you for sharing your experience! Were happy **** and Donavynn took the time to clearly explain everything and helped you make a confident, informed choice. We cant wait to see the finished results with you!
    • Review fromCatherine M

      Date: 05/24/2025

      5 stars

      Catherine M

      Date: 05/24/2025

      I am so excited to replace some of my problem windows. ***** and Sunshine were terrific! Very thorough and knowledgeable. I learned so much about the importance of proper fitting windows and energy loss. Thank you DaBella!!

      DaBella

      Date: 05/27/2025

      Thank you for sharing your experience! Were thrilled ***** and Sunshine could provide helpful insights and make your window replacement journey informative. We appreciate you choosing DaBella!
    • Review fromLUANE P

      Date: 05/24/2025

      5 stars

      LUANE P

      Date: 05/24/2025

      **** and *** did a great job showing me their window they offer and answering all the questions I had.

      DaBella

      Date: 05/27/2025

      Thank you for your kind words! Were happy **** and *** could provide the information you needed and answer all your questions. We appreciate your trust in DaBella!
    • Review fromRaelynn R

      Date: 05/23/2025

      1 star

      Raelynn R

      Date: 05/23/2025

      I spent almost three hours today receiving an "estimate" that was ninety percent high-pressure sales tactics in service to an attempt at a royal fleecing. The representative used every dirty trick in the book to try and pressure me into signing a deal then and there, on the spot, after quoting me an absolutely ludicrous price for products and services I didn't even request. Not only did he refuse to listen to reason and hassled both myself and my brother long after we made it plain we were not going to agree to his terms, but his price kept Mysteriously Falling as we kept objecting to the original outrageous bid...and we discovered later that the representative outright lied to us about the products he was trying to sell. He was hostile to our requests that he let us do our due research into other options, and only left after I told him to his face that I knew exactly what he was doing, had no intention of falling for it, and it was dinnertime. When you have to actively be rude to get a man who's tried to sell you a lie for almost three hours to leave your property, you have discovered a business you will never contact again, and feel strongly enough about to go and leave a BBB review on to warn other people away.

      DaBella

      Date: 05/27/2025

      Thank you for sharing your experience. At DaBella, we take great pride in treating every home and family with care and respect. We understand how important it is to feel comfortable during any consultation, and we train our team members to lead with professionalism, transparency, and courtesy.


      While we cannot speak to every detail mentioned, we do want to emphasize that we are committed to helping homeowners make informed decisions that align with their goals and budget never through pressure, but through education and support. We appreciate feedback like yours, as it helps us grow and hold our teams to the highest standard.


      If you would be open to discussing your experience directly, we welcome you to contact us at ************ (select option 1). Your voice matters to us because We Lead. We Care. We Grow.

    • Review fromCheryl L

      Date: 05/23/2025

      5 stars

      Cheryl L

      Date: 05/23/2025

      ****** and ****** ***** were very professional, nice, and respectful. They came to look at my roof, found damages I wasnt aware of. I wasnt prepared to get a roof, but they made sure it was affordable for me. I cant wait to see my new roof.

      DaBella

      Date: 05/27/2025

      Thank you for sharing your experience! Were glad ****** and ****** could assist you professionally and help find an affordable solution. Were excited to see your new roof come together and appreciate your trust in DaBella!
    • Review fromJason W

      Date: 05/23/2025

      5 stars

      Jason W

      Date: 05/23/2025

      ********** came by to help my family with our windows and at first I was only asking for the bathroom windows. After listening to these gentlemen they went ahead and helped me with my whole house. I 100% love the product they offered, which was the Double pane with Aegon. Thank You for the professionalism and will definitely recommend to all my friends and family.

      DaBella

      Date: 05/27/2025


      Thank you so much for the kind words! We're thrilled to hear that Race and *** were able to support you with your home window project and that you love the product. Your recommendation means the world to us. Welcome to the DaBella family!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.