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Business Profile

Background Checks

Radaris

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 179 total complaints in the last 3 years.
  • 57 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/24/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business has gathered information about me, some details which are behind locked accounts. I asked them to remove the information and sent links via the contact form, but there is no opt out option in the TOS or anywhere else.

    Business Response

    Date: 12/21/2023

    Dear *****,

    We apologize for any inconvenience you experienced. Your privacy is of utmost importance to us, and we take your concerns seriously. We assure you that our team is actively working to resolve the issue and remove your personal information from our database as requested. If you could kindly provide us with the specific details or the email you wish to opt-out at customer-*********************************** we will expedite the process and ensure your information is promptly removed. Thank you for bringing this matter to our attention, and we appreciate your patience as we work towards resolving it.

    Best regards,
    Radaris ****************

Radaris is NOT a BBB Accredited Business.

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