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Business Profile

Menu Service

The Takeout Times LLC

This business is NOT BBB Accredited.

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This business has 3 alerts

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Complaints

Customer Complaints Summary

  • 41 total complaints in the last 3 years.
  • 9 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/29/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business contacted us claiming that they could provide and advertising opportunity for my business. After receiving information of there service, I agreed to purchase the ad. To this day I have not received any proof that it was created and they also portrayed there name as The Takeout Times but in fact are called The Table Times. My ad cost $499 and I have also reported this to my bank and the federal fraud unit. I saw online that they have closed their business.

  • Initial Complaint

    Date:09/26/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    07/07/23 - got a call from *** ***, agreed on his pricing. Signed a contract and paid $499.07/11/23 - was sent an article proof to review.07/11/23 - approved article proof.07/21/23 - artwork requested by takeout times design team.08/08/23 - artwork approved from us.08/11/23 - we sent out final artwork approval.01/04/24 - we sent an email asking for any updates and/or a refund.01/04/24 - was told by ****** **** that they know that the 120 day delivery window has passed and they would resolve this promptley, was denied a refund.01/11/24 - sent another email asking for any updates.01/12/24 - was sent an email by ****** **** saying they know things have been delayed and that they will be making out brochure a priority.09/24/24 - we sent another email to ask for updates.Throughout this time, we also made several attempts to contact The Takeout Times via phone calls without any success.

  • Initial Complaint

    Date:09/23/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    * Entered in to 1-year contract dated 11/2/2023. * Pre-Paid $499 to Takeout Times * Takeout Times promised significant presence within their "menus" that they supposedly were creating for local restaurants who were already supposed to be on-board (I can supply restaurants if needed). They also promised on-going artwork/design assistance and ability to chance my ads quarterly. * I have not received ANY advertising or marketing to date from them.* I have received Zero response to several of my voice messages and emails. It appears they have the same phone number but changed names to STAKEOUT TAKEOUT. How can they just change names and still exist?

  • Initial Complaint

    Date:09/05/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    they called me offering their services i said yes to $1500 with the exchange for their services on 01/09/24. today date is the 9/5/24 and they are no where to be found and no services render

  • Initial Complaint

    Date:08/16/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    1/25/2024 I spent $500.00 for an ad that was never created or printed as promised, and now they won't respond to emails.

  • Initial Complaint

    Date:08/15/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased an ad in October 2023. Company took our money and never produced an ad. They have several businesses and their practice is to open these companies, take money and this incorporate under a new business name. I have made the Oregon Attorney General Aware. I want a refund of the $399.00 I paid immediately.

  • Initial Complaint

    Date:08/04/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    December 19 I paid $500 for an advertisement int heir takeout menus. I received several communications with their team back and forth until January. At this ***,e they stopped responding to me. I was supposed to receive a copy of the advertisement in January. I never received it. I reached out to them several times to see what was happening and demanding a refund if they are not going to provide services. I have not heard back from them at any point. I have emailed, called, and texted them several times.

  • Initial Complaint

    Date:07/30/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took out an ad with the Takeout times. I spent $500 in Dec 2023 and was told I would have an ad out by March. I did not. I called they told me due to printing issues it would be May. Had the worst time contacting someone in May. But when they finally got back to me in June. They said it would run in the Aug Edition. I have stopped by some of the businesses today ( July 30th ) to ask about the booklet. They had no clue what I was talking about. I would just like my money back and for this nightmare to be over.

  • Initial Complaint

    Date:06/10/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Contracted with Takeout Times back in August of 2023. Gave them $250 for initial layout. Sent me proof and requested the remaining $250 for full commitment. Did so and they stated they would be in print and out by October. Could never get back in touch with company and could not reach anyone via social media, calls, emails, etc. Am out $500 on marketing and nothing to show for it. I am very upset as this looked like a very legitimate business-but was just a scam. Please document so others do not lose our on their marketing dollars and hard earned money.

  • Initial Complaint

    Date:05/28/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The Takeout Times aka Table Times contacted us to do an exclusive ad for our local restaurant Bridges Bar and Grill in ***********. This ad has never been completed and we found out that Bridges Bar and Grill is not working with them. Now they aren't responding to emails and I see they have other allegations about similar situations *************************************************************************************************************************************************************************************************

The Takeout Times LLC is NOT a BBB Accredited Business.

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