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Business Profile

Property Management

Affinity Property Management, LLC

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Affinity Property Management, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Affinity Property Management, LLC has 9 locations, listed below.

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    Customer Review Ratings

    1.25

    Average of 16 Customer Reviews

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    Review Details

    • Marie L

      Date: 06/08/2025

      I submitted a formal complaint to the ************************** - ********************* on Tuesday, May 27, 2025, regarding the infringement of my *** rights.This situation arose when an unauthorized vehicle occupied my reserved parking space, which is designated as a reasonable accommodation for my physical and medical disabilities. It took the manager of Greenbriar Village an entire day to resolve this ********** it is, Saturday, June 7, 2025 (11 days later), I am faced with yet another vehicle parked in my reserved parking spot. I have once again contacted the after-hours phone line to request that this vehicle be towed. I communicated to the courteous representative that my *** rights are being violated, and in the event of a fall due to my mobility disability or a medical emergency causing me to faint, I will hold Affinity Property Management, LLC, Greenbriar Village Apartments, and the property manager accountable for all related medical expenses. Additionally, I am exploring the possibility of engaging *** and personal injury legal counsel.Moreover, I assert that tenants with valid, reasonable accommodation documentation should possess the right to initiate towing actions against vehicles that encroach upon their rights.

    • Lucca M

      Date: 05/10/2025

      Worst housing experience I have ever had, Affinity properties takes action on nothing and fails to deliver on any and every promise. ****** ********* is terrible to deal with and I dont wish it on anyone.

    • Darion A

      Date: 10/15/2024

      I recently moved out of Village at Main apartments. Management claims their was dog urine stains in one bedroom and replaced all of the carpet in the apartment. They also said a few blinds were damaged. I asked for date stamped pictures and .y check in sheet. They do not have either and still took my deposit and want more money. I will take them to court.

    • Jasmine M

      Date: 10/14/2024

      I mean, all the reviews speak for themselves. I honestly think this company needs to be investigated federally and I’ll tell you why. I have lived in a property managed by APM called the canopy and the property manager is taking money from tenants. I am working on getting the property, her , and this company investigated. They try to stronghold people into signing new leases with higher amounts even though they’ve renewed already. Not only that, the apartment manager is taking money under the table from people to get them into an apartment with no credit checks and are moving extremely dangerous people in. There have been break ins, and even a m*rder in the parking lot more than once within the past few years unfortunately.. The units are filled with black mold and roaches and the manager does illegal substances with the residents. The cost for rent in these are so outlandish given the conditions of the property. It’s too much going on and affinity property management doesn’t even care to address any issue regarding this property and it looks like any other one of their owned properties. All I can do is hope something is done soon because it’s simply not right.

    • Sheril D

      Date: 09/18/2024

      I moved into an apartment and less than 30 days later Affinity took over. They failed to account for $1350 prepaid rent which should have been a credit upon takeover. I brought it up to them, providing proof to them as well, many many times. I believe that they ignored me until the year was up that I had to sue them over it, then just acted like it was the previous managements fault. They switch managers frequently so issues like this cannot be dealt with-- there's always someone "new" trying to catch up--- found a lot of times they aren't really even new with the company, they just switch around management teams to keep people from suing them. All of the apartments in our complex (Sunnybrook at the time, in *********, currently *********) had mold and/or severe moisture issues which were never seriously addressed. These companies know how to do little repairs months apart from each other that don't actually fix the issues but look like they are doing something until the year is up that you can address the issues in court. When I backed them into a corner about lack of repairs and money owed, they simply started ignoring my emails. When other tenants took legal actions, they handed management over to another company! They are hands down the WORST real estate company I have dealt with in 11 years of being a renter! They also regularly served myself and other tenants with 10 day notices of non payment, even though rent was paid! They took more than 1 of my neighbors to eviction court even though rent was paid!!! (I wish I was making this stuff up).

    • Delaney P

      Date: 08/22/2024

      In one word, I would describe these individuals as incompetent, and if I could leave 0 stars, I would. I recently moved into an apartment that is managed by Affinity and have been disappointed to see that every single negative review I have read, rings to be extremely true. Not only have I had to wait months for maintenance requests, I have no ability to feel safe in a place Im supposed to call home. The apartment itself is fantastic, but the fact that I cannot even reach a property manager and have had to call the police on MULTIPLE occasions, should speak volumes to anyone evaluating this place of work, specifically in ******. There is a lot of gray areas, especially when you are surrounded by special population individuals like you are in my area, but why Affinity, am I being punished for doing everything that I am supposed to do to live by your standards? I work, I dont do drugs, I pay my bills on time, and I clean up after myself. All I asked for was peace, safety, and the ability to pay my rent online, and apparently that was too much. SAVE YOUR TIME.

    • Raelynn F

      Date: 07/30/2024

      Raelynn F

      Date: 07/30/2024

      The management of Affinity and their properties is utterly incompetent. My apartment flooded from the floor up due to environmental factors, and I was relocated to a unit that had prior rodent damage throughout and was extremely dirty with dead flies covering every single smoke detector. The maintenance staff expressed dismay at our placement there, noting plenty of other available units. Management also refused to process a claim for movers who damaged a 75" TV. After several months in the new unit, a water leak developed in the master bedroom. The property manager, ******, threatened to charge us, alleging we caused the leak. The head maintenance person, ***, refused to stay on-site, citing other commitments, despite severe water damage to the bedroom carpet and affected wall. No dehumidifier was provided, and the wall remained unrepaired, with moldy carpet. Upon move-out, we were unjustly billed for "pet dander on carpet" in the master bedroom. I meticulously documented the apartment's condition and promptly contested the charge, citing damage from the unaddressed leak. Despite exceeding the deposit return timeframe, attempts to contact Affinity have been futile, with Twin Creeks claiming no responsibility and advising that it is in Affinity's hands. Dealing with this company has been a complete nightmare.

      Affinity Property Management, LLC

      Date: 08/15/2024

      Hi *******,
      Wed like to apologize for any negative experience you may have had during your time at ***********. Our team strives to provide excellent customer service and ensure that all of our residents feel satisfied with an enjoyable living experience. We would like to connect with you regarding the elements of your move-out and would love nothing more than to resolve the concerns you have shared with us. 
      Should you like to discuss your feedback further, please reach us at ************. Feedback, such as yours allows us to improve our customer care. Thank you. 

    • Stephanie B

      Date: 07/13/2024

      Stephanie B

      Date: 07/13/2024

      I'm confused by these reviews... Maybe I'm just one of the lucky ones? I love my apartment complex in ***********! The building is well maintained and I never have to wait more than 3 days to get my work orders done! No mold... no issues. The office staff is super friendly and are always hospitable and helpful. They always follow through with their word (integrity). Maybe it's just my property (Timberview). I would recommend this place to everyone, and I do.

      Affinity Property Management, LLC

      Date: 07/31/2024

      Thank you for your review and suggesting your community to others. If there is anything we can do to improve your positive experience please let us know. - Affinity Property Management

    • Sean M

      Date: 06/28/2024

      Sean M

      Date: 06/28/2024

      Have an issue with a property manager who supposedly is abusing her power because of an intimate relationship with a tenant. I have called endless times as well tried to leave msgs but all the managers mailboxes are full. No call back...nothing. All I wanted was to discuss my issues whether merited or not and never had a reply back

      Affinity Property Management, LLC

      Date: 08/15/2024

      Hi ****, 

      We apologize you have not received a call back. You can call, email or text your Property Manager directly. If you would like to reach our corporate office you can call ************. Unfortunately, you did not include the property in which you are referring to in order to forward your review to the correct team. Feel free to contact us Monday through Friday 9:00 am to 5:00 pm. 

      Thank you

    • Diana C

      Date: 06/04/2024

      Diana C

      Date: 06/04/2024

      I moved in to ************ apartments and ended breaking my lease early before I had initially moved in. The property manager ************************* was extremely unprofessional and the lack of communication was not good to say the least. I paid my dues to break my lease. The property manager ************************* failure to promptly credit my payments timely the month of May and that caused my rent to be considered late when I had handed her a money order and deposit on 5/3/24. I called Affinity property management to file a complaint against this property manager and was given the run around. I am very disappointed with the whole situation and money I had to lose during this time. And I hope for future this manager is held accountable for her bad business practices. This company had extremely bad reviews and people should be aware before signing a lease and losing out on money.

      Affinity Property Management, LLC

      Date: 07/31/2024

      Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced regarding the posting of your payment.

      Our team always strives to provide prompt and efficient service to our tenants, and we regret that we fell short of your expectations. Rest assured, we have taken your comments seriously and will be reviewing our processes to ensure that similar issues do not occur in the future.

      If you have any further concerns or would like to discuss this matter in more detail, please do not hesitate to reach out to our leasing office directly. We value your input and are committed to addressing any issues you may have.

    Affinity Property Management, LLC is NOT a BBB Accredited Business.

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