Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Retailer

Mindful Souls

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

4.27/5 stars

Average of 276 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromSam S

    Date: 09/13/2022

    1 star

    Sam S

    Date: 09/13/2022

    Beware!! I purchased a subscription box at a discounted rate as advertised ONLY because on their website in the *** it states that if you get the box at a sale price that it will remain at that price for the remainder of the subscription. Of course, the second box they charged me double what I originally paid. I reached out to customer service with a screenshot of what their own website states and was basically told sorry for the confusion, oh well! I have the money to pay the full price but I cancelled my membership based off this false advertising practice and the lack of customer service when this problem was brought to their attention. *** disputed the charges.

    Mindful Souls

    Date: 09/14/2022

    Hi Sam! We are sorry to hear about your experience. We understand where you are coming from and we sincerely apologize if the statement in one of our FAQ's may have been confusing. While our boxes are indeed on sale, the added discount codes used on the first orders are only applicable to the first box and not to the entirety of the subscription. However, we truly appreciate your feedback, and we would like to thank you for bringing this matter to our attention. Rest assured that your insight will be subject to further review and will be handled accordingly from our end. We also responded to your email to further assist you. We appreciate your patience and understanding. Blessed be!
  • Review fromKatie M

    Date: 09/11/2022

    5 stars

    Katie M

    Date: 09/11/2022

    I've received 2 boxes so far. Both have been wonderful and if they aren't real then my friend who is an experienced expert in stones etc...is wrong. I doubt it. The variety is well thought through and added hemp bags for items are a wonderful bonus. Great job ?? you all!

    Mindful Souls

    Date: 09/12/2022

    Thank you so much for the warm and amazing feedback, *****! Feedback such as yours is an inspiration to us and we are blessed to be part of your journey! Blessed be!
  • Review fromNicohl A

    Date: 08/15/2022

    5 stars

    Nicohl A

    Date: 08/15/2022

    I cannot say enough great things about Mindful Souls. First off I love how they give me rewards for every purchase I make.Second I love connecting with them via Email or FB Messenger, they answer all my questions while being extremely friendly and helpful. Lastly I absolutely love every single item that I receive, everything is so beautiful and of great quality. I really like how the website has a very detailed description of the item along with customer reviews and pictures. Delivery is always within a week. I highly recommend the monthly subscription box, so much great stuff. I shared the items in the box with my mother who loves them just as much as I do. She instantly connected with the bracelet and ******** essential oil. She kept the dream catcher for herself as well lol.I am so blessed to have found Mindful Souls and will remain a loyal customer, thank you so much!

    Mindful Souls

    Date: 08/16/2022

    Thank you so much for such warm and heartfelt feedback, Nicohl! It's truly amazing to know that you and your mom are sharing the same passion for mindfulness. We are so blessed to be part of your journey! Much love and blessings to you and yours!
  • Review fromNancy T

    Date: 08/13/2022

    5 stars

    Nancy T

    Date: 08/13/2022

    I am a new customer to **********************, I have received 2 monthly subscription boxes and numerous other products from them. I couldn't be happier, everything has been outstanding quality! A few of my items that shipped from a different location were slower to arrive and customer service was top notch with communication! Everything was beautiful and arrived packaged very well.

    Mindful Souls

    Date: 08/15/2022

    Thank you so much for your amazing feedback, *****! We are truly blessed to be part of your journey and we are looking forward to being there for more! You are a bright light, keep on shining, love! Much love and blessings your way!
  • Review fromTam H

    Date: 08/12/2022

    5 stars

    Tam H

    Date: 08/12/2022

    I have tried a few and this box is the best. I love it, every month I"m excited to get it. I highly recommend. It won't let me post my video on here so you could see this month's. Their customer service is stellar. They have helped me right away.

    Mindful Souls

    Date: 08/15/2022

    Thank you so much for such warm and amazing feedback, ******! We are delighted to know that the little treasures from your boxes resonated with you the way we'd love them to! We are looking forward to more months and years on this journey with you! Thanks for sharing the light and the good vibes! Blessed be!
  • Review fromida r

    Date: 08/09/2022

    5 stars

    ida r

    Date: 08/09/2022

    Fantastic customer service. Insanely fast delivery. The piece i bought was more beautiful than i could have ever imagined.

    Mindful Souls

    Date: 08/10/2022

    Thank you so much for your warm feedback, ***! Your kind words are truly heartwarming! Much love and blessings your way!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.