Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

BBQ Supplies

Pittsburgh Gas Grill & Heater Co

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in BBQ Supplies.

Reviews

This profile includes reviews for Pittsburgh Gas Grill & Heater Co's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Pittsburgh Gas Grill & Heater Co has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.63/5 stars

    Average of 32 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJacklynne B

      Date: 06/11/2023

      5 stars
      Outstanding quick response and service! **** is very knowledgeable and informative!
    • Review fromJohn Z

      Date: 05/24/2023

      5 stars
      After contacting dozens of appliance and gas companies over the course of a year, **** was the first to even stop over. He then, diagnosed, repaired, and explained everything on my 50+ year old natural gas grills(x2). Not only did they get it up and running, they cleaned and showed me how to diagnose issues if any came up. Would recommend to anyone who encountered natural gas grilling issues and theyll solve it.
    • Review fromJim B

      Date: 05/16/2023

      5 stars
      **** was quick to return call and schedule ** and *** who did the work was terrific. Efficient, friendly, expert job. Thanks so much *** and ****. Would highly recommend them. *******************
    • Review fromRosemary P

      Date: 05/15/2023

      1 star
      Original owners retired new owner was to provide ** with new grids and thermostat you can only contact him thru text which he ignores finally he made 2 appointments with ** and never showed up after 5 text messages he sends someone he didn't have the grids or the thermostat said he would clean the grill after we paid $150 and would return with parts the next day our grill which worked perfectly before did not function properly of course we sent more texts only to be ignored. This man has ruined the reputation of a once a reliable business and needs to be stopped
    • Review fromGary C

      Date: 05/11/2023

      5 stars
      *** persisted until he fixed my difficult clogged burner/tube issue on my 20 yr old grill AND he cleaned it up beautifully. I couldve bought a new grill but he gave a whole new life to my high quality PGS grill. And *** was the nicest and hard working guy. Great service!
    • Review fromDan R

      Date: 04/19/2023

      1 star
      BUYER BEWARE - THIS BUSINESS IS A SCAM! DONT FALL FOR THE EXCUSES THEY GIVE TO MAKE YOU PAY CASH!Look elsewhere for your needs, I promise you it will be worth your time and money.SCAM SCAM SCAM!
    • Review fromMaek B

      Date: 03/12/2023

      5 stars
      **** did a great job, replacing my gas grill. Was on time , efficient, had all necessary parts. ExplaIned operation of grill and cleaning operation. Price was fair and I will definitely use him again
    • Review fromPatricia P

      Date: 12/11/2022

      5 stars

      Patricia P

      Date: 12/11/2022

      My gas light outside has been broken for years. **** at Pittsburgh Gas Grill was able to replace the pole and install a new BEAUTIFUL maple leaf gas fixture. The flame is back!!! They are very professional and care about their work. Id highly highly recommend this company. I will be using them to install gas logs, install an LED LIGHT on my patio and a new gas grill hooked into my gas line. Thank you **** !!!

      Pittsburgh Gas Grill & Heater Co

      Date: 12/12/2022

      Dear ******************** - Thanks so much for taking the time to post this review! We are so happy you are pleased with our service and our work! We try our best to provide excellent service every time we make a call. We're glad you like your light and we wish you a great holiday and a happy and healthy 2023!
    • Review fromPatti P

      Date: 11/16/2022

      5 stars

      Patti P

      Date: 11/16/2022

      **** arrived on time and prepared the area near my fireplace. He inspected and made recommendations. He installed a new gas logs insert ensuring it was safe. He was professional and conscientious. I highly recommend him and his workers.

      Pittsburgh Gas Grill & Heater Co

      Date: 11/17/2022

      Thanks so much for taking the time to post this review! We are so happy you are pleased with the product and our service! We strive to provide great service and always, always, always focus on a safe installation.
    • Review fromMary Beth H.

      Date: 11/15/2022

      5 stars

      Mary Beth H.

      Date: 11/15/2022

      Love this company. Have used them for many years. Very efficient and professional. Work is done in a timely manner! Im very appreciative of their work. **** **** from Whitehall

      Pittsburgh Gas Grill & Heater Co

      Date: 11/15/2022

      Dear ************************ - Thanks so much for taking the time to post a review! We have been under a great deal of stress lately to keep up with our service requests upon the retirement of two of our long-time employees. As you probably know, finding qualified people has been extremely difficult and we insist on extensive training to ensure the safety of our customers - our first priority at all times! We wish you a happy holiday season!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.