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Business Profile

Elevator Service

Stiltz Home Elevators

Reviews

Customer Review Ratings

4.7/5 stars

Average of 97 Customer Reviews

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Review Details

  • Review fromMarion T

    Date: 07/18/2023

    5 stars

    Marion T

    Date: 07/18/2023

    They provided perfect installation and quick response to a minor problem. I was particularly happy that the wonderful view in my lakefront home was barely affected by the working elevator My husband’s last days were so much better thanks to Stiltz

    Stiltz Home Elevators

    Date: 07/19/2023

    Thank you for your review. We are very sorry to hear of your loss. It is our privilege to know that the lift helped your husband.
  • Review fromOtto K R

    Date: 07/18/2023

    5 stars
    Very professional great work would recommend to anyone Elevator works perfect.
  • Review fromStuart G

    Date: 07/09/2023

    5 stars
    It was either going from our to storey home to a single storey and we couldn't face up to all the hassle of getting out home ready for sale, moving 30 years of stuff to the new home and just dealing with all the things that moving home demands. The lift solved the problem and now I can get my invalid wife upstairs to our bedroom no trouble at all. I suspect that in the future I will need to use the lift as well. The lift fits well inside our home and doesn't take up much space. I generally live it upstairs during the day so there is only the two pillars downstairs. The installation went well and the guys did a good job. We had the lift for 6 months now and although it is double the cost of a stair lift it is a far better solution. The only thing I would like is to press the up or down button just once rather than having to hold it all the time to keep the lift moving. My wife hasn't the strength do hold the button in so I have to use the remote all the time.
  • Review fromTed B

    Date: 06/28/2023

    3 stars
    We purchased the Duo Alta December of last year, it turned out to be great! Two things I would recommend. First, have more than one distributor quote you. Second, once you buy the lift forget about customer service from Stiltz. I called and left messages, I left emails never heard anything they are through once you purchase. All I was asking for is a copy of the warranty, and information of purchasing extended warranty. Have never heard anything from them, finally got answers from the distributor I purchased it from. Stiltz has zero customer service, but they do have a great product.
  • Review fromClaire H

    Date: 06/26/2023

    5 stars
    Great elevator and great company installed it. Love our elevator and very easy business to work with.
  • Review fromBeverly W

    Date: 06/26/2023

    5 stars
    I had the trio installed, I was apprehensive at first not knowing how the elevator would fit in with my decor but the end results was amazing the safety features are comforting my friends and family are impressed when they see and use it. I’m very satisfied with my decision to install the stiltz trio it holds three people comfortably I love it. The contractors and the installers were very professional informative and clean would definitely recommend them
  • Review fromBob P

    Date: 06/14/2023

    5 stars

    Bob P

    Date: 06/14/2023

    The Stiltz lifts were the answer to our concerns over potential slips and falls on the stairs of our3 story house, as we “mature”! We installed 2 lifts and the system performs as advertised. Nothing but compliments from our family on the product and service before, during and after installation! Bob Perkins

    Stiltz Home Elevators

    Date: 06/15/2023

    Thank you for your review and for choosing not one but two Stiltz lifts!
  • Review fromDavid H

    Date: 06/13/2023

    5 stars

    David H

    Date: 06/13/2023

    Today I got a call from a delightful representative from the Stiltz corporation. Helen M*******. After two years of owning our Stiltz elevator she called to ask me what my thoughts were on our purchase. Most of the time I just hang up on these crank calls. This was different . Her disarming and pleasant demeanor made me hesitate. I’m pleased I did. Our short conversation made my day. (It’s time to give her a raise) Her request to give Stiltz a review was something I had neglected. So here it is. It is very enjoyable to know that an investment one has made was worth it. Our Stiltz elevator was and is one of those great choices we have made in our life. Aging in place is both mentally an physically beneficial. We wished to do just that. As time past with our multiple knee replacements , bad backs, and lack of great balance it made it more difficult to carry cumbersome baggage, laundry baskets, etc up and down the stairs safely. A fall down the steps would have been disastrous. We knew it was time for a change. After researching many options it quickly became evident that Stiltz was our solution. Working with The Stiltz team was a pleasure. Simply put , they delivered what was promised. A timely, professionally design ed and installed product that serves our every need both for today and tomorrow. It’s quietness pleased us both. No louder than the microwave. Even our four year old grandson can safely operate it. He finds it a joy to take Meme or Grumpa for a ride. The Stiltz elevator has been the best insurance we have ever purchased. It insures we will be able to enjoy all those things we worked so hard to build in our home and community of friends.

    Stiltz Home Elevators

    Date: 06/13/2023

    Thank you for the wonderful review. We're delighted that our service and product met your expectations.
  • Review fromShirley B

    Date: 05/30/2023

    5 stars

    Shirley B

    Date: 05/30/2023

    Our Stiltz elevator is a wonderful addition to our home. It is used every day transporting us as well as carrying laundry, food and storage from one level to the other of our home. We consider it a true asset to our daily living. Installation was easy and very professionally done within a short time period. We have not experienced any issues with its operation and are so pleased we made the decision to install a Stiltz Home Elevator.

    Stiltz Home Elevators

    Date: 05/31/2023

    Thank you for your review and for choosing Stiltz. It's great to hear how it's making your daily life easier and more convenient.
  • Review fromJuanita H

    Date: 04/25/2023

    5 stars

    Juanita H

    Date: 04/25/2023

    My elevator was ordered installed and available for use on time. It was a pleasure dealing with such professionals who came to my home evaluated my space and needs and quickly provided the perfect solution. It has been three years and I remain very satisfied with their work and I highly recommend them

    Stiltz Home Elevators

    Date: 04/28/2023

    Thank you for your review. It's great to know that your Stiltz home lift has worked out so well for you.

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