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Business Profile

Collections Agencies

AR Resources Incorporated

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for AR Resources Incorporated's headquarters and its corporate-owned locations. To view all corporate locations, see

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AR Resources Incorporated has 3 locations, listed below.

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    Customer Complaints Summary

    • 88 total complaints in the last 3 years.
    • 25 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/07/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This accounts reporting and associated practices do not meet legal or ethical standards.

      Business Response

      Date: 05/09/2025

      Please be advised, AR Resources,Inc. (************) has closed this account in our office as of 05/09/25. We will submit a request to have this account removed from the consumer's credit report. Please allow at least 30 days for the removal to reflect on the consumer's report. Thank you

    • Initial Complaint

      Date:05/06/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Date Opened 02/06/2025 Date Updated 04/15/2025 I discovered fraudulent accounts opened in my name after receiving unexpected notifications and credit alerts. These unauthorized accounts, which I did not open or authorize, have severely damaged my credit score and ability to obtain credit.

      Business Response

      Date: 05/07/2025

      Please be advised, AR Resources, **** (************) has closed this account in our office due to fraud as if 05/07/25. We will submit a request to have this account removed from the consumer's credit report. Please allow at least 30 days for the removal to reflect on the consumer's credit. Thank you. 

      Customer Answer

      Date: 05/18/2025

      Account is not removed and still being reported to credit agencies hurting my ability to obtain credit 

      Business Response

      Date: 06/02/2025

      AR Resources, **** has already submitted a request to the credit bureaus to have this account removed. Ultimately, the credit bureaus remove the account, and this process can take at least 30 days and up to 90 days to be removed. We will send the consumer a closure notice to the address we have on file. For further assistance regarding this account, we suggest contacting the credit bureaus directly. Thank you. 

    • Initial Complaint

      Date:04/26/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have requested debt validation from ** Recourses many times and it has never been provided. Its being reported across the credit reporting agencies differently. By law when a consumer asks a collector to validate a debt they must validate the debt or remove it. I don't believe this alleged debt is accurate or they don't have the legal right to collect.. I filed a report with the *** and the **** because this has hindered me from growing financially. I need complete validation of the debt from start to finish. Date, amounts, interest, chain of ownership, default date, everything! As well as ******** How, and When It Was Verified with contact info. The **** states if a consumer asks for debt validation, the collector must provide it or delete it.

      Business Response

      Date: 04/30/2025

      On 04/07/25, AR Resources, **** (************) received a dispute from ******** ******. On 04/24/25, validation materials were sent to the consumer's address listed on this complaint. For further assistance, please contact our office via telephone at ************ or ************. Our hours of operation are Monday-Thursday 8am-7pm and Friday 8am-5pm. 

    • Initial Complaint

      Date:04/16/2025

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I requested a debt validation letter through the mail on 10/05/2024 to the agency. I asked for validation of the account that is on my credit report, and I asked to receive a response within 30 days. I asked for all of the SPECIFIC PERSONAL information that was given to the agency from the hospital/doctor office when processing this information. I also requested that if I did not receive a response within 30 days of the requested information then to remove it from my credit report and to also STOP reporting. I received no further correspondence. And this information has yet to cease being reported. I am not liable for this debt with AR RESOURCES

      Business Response

      Date: 05/05/2025

      Please be advised, AR Resources,Inc. (************) has closed these accounts in our office. We will submit a request to have these accounts removed from the consumers credit report.Please allow at least 30 days for the removal to reflect on the consumers credit report. Thank you. 

      Customer Answer

      Date: 05/06/2025

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

      Regards,

      ******* *****

    • Initial Complaint

      Date:04/14/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      AR resources keeps calling about a charge for an ER visit 2 years ago that was paid in full to the hospital directly. Being that the charge is over $300 Im in no financial position to fork over that amount without proving I havent already paid the hospital. I asked to file a dispute and after telling me theyll send the itemized list just hung up the phone on me. They didnt even send the notice to my current residence because theyre so behind on the facts with this case. By 2 years. Someone didnt account correctly and now my credit is suffering? Go figure.

      Business Response

      Date: 04/16/2025

      Please be advised that AR Resources****** (************) has acknowledged the consumers dispute and we have requested that our client provide validation of this debt. Once the validation materials are received, they will be sent to the consumer at the address listed on this complaint. A copy of the original bill is a standard and legal response to a consumer's validation request. This balance has not been and will not be reported to the credit bureaus. Thank you.

    • Initial Complaint

      Date:04/10/2025

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with SPRINGHILL EMERGENCY PHYS PC, I do not have a contract with AR RESOURCES, they did not provide me with the original contract as i requested.Opened date: 7/24/2023Account number: 1689****High credit: $752.00 Correction to my credit report. I demand this account be removed from mycreditreport

      Business Response

      Date: 04/11/2025

      Please be advised, AR Resources, **** has closed this account in our office as of 3/24/25 in response to the dispute we received on 3/24/25. We have submitted a request to have this account removed from the consumer's credit report. The credit bureaus can take at least 30 business days to remove the account from the consumer's credit report. Thank you. 

    • Initial Complaint

      Date:03/18/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I don't know of any money owed when they call they never state any amount or whomever is attempting to collect this debt.They call 5 or 6 times a day concerning this debt that I'm truly not aware of and I don't have knowledge of. l now feel like I'm being harassed and I wish these calls would stop. I don't have a problem with paying a debt if I owed a debt but this debt they are trying to collect I know nothing of it and again they never state an amount or to whom it is owed. I won't them to leave me alone lose my number. Thanks!

      Business Response

      Date: 03/19/2025

      We believe this complaint is for a different company. We have no record of the name or telephone number provided by the consumer. Thank you. 

    • Initial Complaint

      Date:02/27/2025

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      *** disputing an invalid account reported by ********************** *** on my credit report. This account is inaccurate, unverified, and violates the Fair Credit Reporting Act (FCRA). Since it does not meet the legal standards for reporting, I request its immediate removal. If the furnisher cannot provide proper validation, it must be deleted per federal law.

      Business Response

      Date: 02/28/2025

      Please be advised that AR Resources **** has acknowledged the consumer dispute,and we have requested that our client provide validation of this debt. Once the validation materials are received, they will be sent to the consumer at the address listed on this complaint. We will update our credit reporting of this balance to reflect the dispute. 

      Customer Answer

      Date: 02/28/2025

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

      Regards,

      ******* ******

    • Initial Complaint

      Date:02/21/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with *************************** and I do not have a contract with AR RESOURCES *** plus they did not provide me with the original application like I asked.Account No: 1689**** Amount Disputed: $876.00

      Business Response

      Date: 03/10/2025

      Please be advised, AR Resources, **** (************) closed this account 10/29/24. We submitted a request to have this account removed from the consumer's credit report. Please contact the credit bureaus directly for further assistance. We have ceased reporting this account since 11/15/24.  

    • Initial Complaint

      Date:01/23/2025

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      A/R Services has been calling me several times a day for months, leaving ambiguous voicemails about money owed. Worried about possible fraud, I called them yesterday; The agent told me to stop with the attitude and hung up on me. I called back and another agent told me it was from a company (that I have never heard of) for $500, from 2019. This is not mine. I have good credit and this is not listed on my credit report. Also, I have never received anything in writing. I asked them to send me something in writing so I could review it and that agent also hung up on me. Please make them stop harassing me.

      Business Response

      Date: 01/27/2025

      AR Resources****** (************) has researched this consumer's complaint. We are unable to locate an account matching the information given in the complaint. We believe this is for a different company. Please be advised, there is another AR Resources, **** located in ************, *******. We are not affiliated with that company. For further assistance, please call us at ************* M-TH 8AM-7PM FRI 8AM-5PM EST. Thank you. 

    AR Resources Incorporated is NOT a BBB Accredited Business.

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