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Business Profile

Collections Agencies

AR Resources Incorporated

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

This profile includes complaints for AR Resources Incorporated's headquarters and its corporate-owned locations. To view all corporate locations, see

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AR Resources Incorporated has 3 locations, listed below.

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    Customer Complaints Summary

    • 88 total complaints in the last 3 years.
    • 25 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/07/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Every year some collection agency contracts me about a debt. I am disabled and all my bills are accounted for. My identity has been compromised since 2005, and I just stopped a loan in my name by someone who lives in ********. Please cease and desist ******************.

      Business Response

      Date: 01/27/2025

      We believe this complaint is for a different company. AR Resources****** (************) researched the consumer's complaint, and we are unable to locate any account based on the information provided. This complaint might be for a different company. There is an AR Resources, **** located in ************, **. We are not affiliated with that company. For further assistance, please contact us at ************ M-TH 8AM-7PM FRI 8AM-5PM EST. Thank you. 

      Customer Answer

      Date: 02/08/2025

      Good morning, I am still in contact with Alder security, in process of resolution. Things look promising.

    • Initial Complaint

      Date:12/20/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am writing in response to correspondence I received from you bearing the date December 4, 2024 regarding an alleged account with an alleged reference number of ***********, your information is incorrect and therefore, I as the consumer dispute this debt and demand that you, the debt collector, provide validation under this section of the Fair Debt Collection Practices Act. This is not my debt, and the amount is wrong. I am requesting validation of this alleged debt. If you do not provide full validation of this alleged debt, I will have no choice but to file suit against AR Resources for violations of the Fair Debt Collection Practices ********, to be clear, this shall serve as your one and only written notice that you do not have my consent to communicate with me, the consumer, in connection with the collection of any debt at any time. There is no convenient time for you to call me. Further, I am not allowed to receive phone calls at work. If you call me at home or at work, I will have no choice but to file suit against AR Resources for violating the Fair Debt Collection Practices Act.Please be advised that I am sending this correspondence via **** mail and in the form of a Better Business Bureau Complaint so that I can ensure you receive this correspondence and I can prove you received this correspondence, in case it is necessary if you decide to violate the law as outlined herein.Thank you for your time and attention to this matter.

      Business Response

      Date: 12/23/2024

      Please be advised that AR Resources, **** of Pennsylvania has acknowledged the consumer dispute and we have requested that our client provide validation of this debt. Once the validation materials are received, they will be sent to the consumer at the address listed on this complaint. Please note that this balance has not been reported to the credit bureaus and will not be, per FDCPA guidelines. Thank you. 

    • Initial Complaint

      Date:12/06/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Recently, I did an investigation on my credit report and found several items on there to be inaccurate.Under 15 U.S. Code 1681e (b)Accuracy of report Whenever a consumer reporting agency prepares a consumer report, it shall follow reasonable procedures to assure the maximum possible accuracy of the information concerning the individual about whom the report relates.15 U.S. Code 1681i (5)Treatment of inaccurate or unverifiable information(A)In general if, after any reinvestigation under paragraph (1) of any information disputed by a consumer, an item of the information is found to be inaccurate or incomplete or cannot be verified, the consumer reporting agency shall -i)promptly delete that item of information from the file of the consumer, or modify that item of information, as appropriate, based on the results of the reinvestigation; and ii)promptly notify the furnisher of that information that the information has been modified or deleted from the file of the consumer.Please remove the following items from my credit report, immediately.Accounts 1. ********************** *** Account # ******** $ *** Account is being reported inaccurately, please remove this from my credit report immediately.Thanks,**** *******

      Business Response

      Date: 12/09/2024

      Please be advised, AR Resources, **** (************) has closed this account in our office as of 12/09/24. We will submit a request to have this account removed from the consumer's credit report. Please allow at least 30 days for the removal to reflect. Thank you. 

    • Initial Complaint

      Date:11/18/2024

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They are contacting my family members and other friends who I know

      Business Response

      Date: 11/19/2024

      Please be advised AR Resources****** (************) has removed the telephone number listed on this complaint from our system. The consumer will not receive further telephone contact. For further assistance, or any questions please contact us at ************ Mon-Thurs from 8am-7pm and Friday 8am-5pm est. Thank you. 

    • Initial Complaint

      Date:10/28/2024

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I hereby assert that I am not liable for the debt associated with ***************************. Furthermore, I do not possess any contractual agreement with AR RESOURCES **** and they have failed to furnish the original contract as per my request. Under the Fair Credit Reporting Act (****), credit reporting agencies are mandated to verify all accounts by providing the original contract, inclusive of the signature.

      Business Response

      Date: 11/04/2024

      Please be advised, AR Resources, **** has closed this account in our office as of 11/4/24. We will submit a request to have this account removed from the consumer's credit report. Please allow at least 30 days for the removal to reflect. Thank you. 

      Customer Answer

      Date: 11/15/2024

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

      Regards,

      **** ******

    • Initial Complaint

      Date:10/15/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I receive daily calls from this company regarding a supposed "payday loan debt" I owe. I tried to reach out to the company via phone, however I was hung up on multiple times while trying to get details about their calls. I have requested written documentation of the supposed debt, but have never received any communication via mail. I am requesting that this company stop calling my number and provide a written, mailed copy of the proposed debt.

      Business Response

      Date: 10/16/2024

      Please be advised, AR Resources, **** (************) does not have any record of the telephone number provided by the consumer. Our company does not collect payday loans. We believe this complaint may be for a different company. We have no affiliation with the AR Resources located in ************, *******. For further assistance, please call us Mon-Thurs 8am-7pm and Fri 8am-5pm est. at ************ or ************ to speak to a representative. Thank you. 

    • Initial Complaint

      Date:10/15/2024

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They keep calling 7 days a week, several times a day. Telling me I owe a debit, but they will not give me any information about debt. I have asked the caller for information. All they say is we want money and nothing else. I have requested information about debt to be mailef or emailed to me, have recived nothing. This harassment. Has been going on for over a month, they seem to be in a hurry to get money.

      Business Response

      Date: 10/16/2024

      Please be advised, we have no record of the telephone number and/or address provided by the consumer. We believe this complaint may be for another company. AR Resources, Inc. (Pennsylvania) has no affiliation with the AR Resources located in Jacksonville, Florida. Call us Mon-Thurs from 8am-7pm and Friday 8am-5pm est. at (866)301-0222 or (267)464-0200 to speak to a representative for further assistance. 

      Customer Answer

      Date: 10/18/2024

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]



      Better Business Bureau:



      I have reviewed the response made by the business in reference to complaint ID 22425650, and find that this resolution is satisfactory to me. 



      Regards,



      Margaret Smith


    • Initial Complaint

      Date:09/25/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am filing this complaint against Ar Resources *** for reporting inaccurate or derogatory information on my credit report, which is a violation of my rights under the Fair Credit Reporting Act (FCRA). According to 15 *** 1611, it is unlawful to knowingly and willfully furnish false information regarding a consumer's credit report. The derogatory account on my credit report is inaccurate and does not reflect my current credit situation.Moreover, under Section 617 of the ****, consumers have the right to dispute inaccurate information and expect timely removal or correction of this information by the reporting agency. Despite my previous attempts to dispute this account directly with the creditor and the credit bureaus, the derogatory information remains on my report, causing significant damage to my creditworthiness.

      Business Response

      Date: 09/30/2024

      Please be advised, this account has been closed in our office as of 9/30/24. We will submit a request to have this account removed from the consumer's credit report. Please allow at least 30 days for the removal to reflect. Thank you. 

    • Initial Complaint

      Date:09/10/2024

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On the following dates, I received a robo call from this company:8/1/2024 8/2/2024 8/5/2024 8/6/2024 8/7/2024 8/8/2024 8/12/2024 8/13/2024 8/14/2024 8/15/2024 8/20/2024 8/21/2024 8/22/2024 8/23/2024 8/27/2024 8/29/2024 9/3/2024 9/6/2024 9/9/2024 9/10/2024 Each time, it was a robo call and when I called back, they would hang up. On 9/10/2024, I called back and the person who answered refused to give the address of the business, any information required under the The Fair Credit Reporting Act, 15 U.S.C. 1681, and would hang up on me when I would ask for a mailing address or original creditor. After being hung up on, I called back and the person who answered shouted a social security number, date of birth, and drivers license number before I even had a chance to give them my name. Due to the violations of the Fair Credit Reporting Act, any supposed debt is null and I will be following up with my attorney. I have asked them repeatedly to stop calling me and they continue to send me robo calls. If this continues, I will file a harassment suit as well in addition to the discharging of any claimed debt which I completely dispute.

      Business Response

      Date: 09/30/2024

      Please be advised, we are unable to locate an account based on the information provided. We believe this complaint may be for the AR Resources, **** located in ************, *******. We share no affiliation with them. In order for us to investigate further, please provide more information including any previous address/telephone number or social security number. If you would like to speak to a representative, please call us at *************. We are open Monday-Thursday from 8am-7pm and Fridays from 8am-5pm EST. Thank you. 

      Customer Answer

      Date: 10/01/2024

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

      Regards,

      ***** ********

    • Initial Complaint

      Date:08/26/2024

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Dear BBB,I am filing a formal complaint regarding the debt reported by EMRGNCY MEDICINE PROFESSIONA, which has been assigned to AR RESOURCES *** for $961.I dispute the validity of this debt as I do not have a contract with AR RESOURCES ***. Despite my request, they have failed to provide the original contract or any documentation that substantiates my obligation to pay this debt.Under the Fair Credit Reporting Act (FCRA), I request that this debt be investigated, and if the company cannot provide the original signed contract proving my responsibility, I ask that it be removed from my credit report.Thank you for your assistance in resolving this matter.************************************** 26 ********* de 2024

      Business Response

      Date: 09/04/2024

      Please be advised, AR Resources, **** of Pennsylvania has closed this account in our office as of 5/16/24. We will submit a request to the credit bureaus to have this account removed from the consumer's credit report. Please allow at least 30 days for the removal to reflect. Thank you. 

    AR Resources Incorporated is NOT a BBB Accredited Business.

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