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Business Profile

Online Retailer

IBSpot.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1/5 stars

Average of 22 Customer Reviews

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Review Details

  • Review fromDon R

    Date: 04/16/2025

    1 star
    This sham of a company should be put out of business.I am the CEO of ***************** and we sell flat flexible Refrigerator/Toolbox/Locker magnets on ****. This website IBSPOT.COM has committed fraud by stealing many of our product picture listings and are attempting to sell our items or copies of using our descriptions on this website. It has come to my attention that customers are being misled to believe they are buying our original product but are not receiving their order after making payment. There is absolutely NO AFFILIATION between Universal Magnets and IBSPOT. You can see our reviews on **** which are 100% positive. To view our original listings of our products, simply type in for example, Refrigerator Magnets 42 MIL Thick in Ebays search engine and you will find our products. We will be seeking legal action against this sham of a company along with BBB and the ******************************* for starters.
  • Review fromJennifer H

    Date: 04/15/2025

    1 star
    I unfortunately did not check with the BBB before ordering from this company. It is fraudulent! They delivered the wrong product and did not respond to repeated phone calls or emails regarding their error. They never sent the correct product and I cannot use the product they sent. This company should be put out of business based not only on my review, but on many other reviews that I now see.
  • Review fromMarry Ann S

    Date: 04/08/2025

    1 star
    I will NEVER do business with them again! I will NEVER RECOMMEND them to anyone. First the item took a while to arrive. And then the seal of the box that the item that I ordered was broken. I tried calling them but the phone number doesn't work. I have emailed them and up to this day no reply. This is really frustrating and I totally felt ripped off.
  • Review fromValentina N

    Date: 03/24/2025

    1 star
    Our business's trademarks and copyrights were violated by ***************************** are ************* and the holders of the SELECTOOL Patent. ********************************************* blatantly copied our images from our website, claiming to sell our products, thus deceiving and exploiting our customers. The fact is: we do not sell our products wholesale, so no one except us has an inventory. Here is the link to their website: ****************************************************** These are illegal activities that must be stopped; please assist us in bringing justice. Thank you**************
  • Review fromWILLIAM G

    Date: 03/10/2025

    1 star
    I tried to cancell an order aftr only 2 hours march 8 a saturday. aboth by E-mail and voice mail. on Monday they said the order had already shipped before the recieved cancellation request. Latter the said I could return the item with their return label. Since the reason is my remorse and not a legitamate reason according to their policy, I suspect no refund, re-stocking fee and I will have to pay return shipping. I thinktheir gree is determining the fine points of their policy. It is still too soon but I think the immediate shipping was not my fault, tthough they would site customer satisfaction in most cases for expediting the shipment. I did not see a less expensive shipping option as in ground 7-10 days. The fact that I tried to cancell within 2 hours and their cancellation policy is 10 days (not warranty returns). There is no claim of defect just don't want the item. I think they are using legal conditions like not receiving cancellation before shipping which could be software mandatd cancellations are automatically deleted. How did they know I tried to cancel if they did not recieve the e mail due to technical problems untill after it was shipped. ( 2 hours latter).
  • Review fromGee F

    Date: 12/31/2024

    1 star

    Gee F

    Date: 12/31/2024

    Zero stars!!! This website is using my businesses products, name and images on their site fraudulently. I do not have any authorized resellers of my products. I make natural skincare and sell and ship from my website or local markets. Please do not get scammed by these people. If you’re not buying from my website, phatbathandbody.com, my official social media pages or Amazon don’t buy it! The prices are extremely overpriced and you’re more than likely not going to get it at all. Please protect yourself from these horrible vultures preying on small businesses and consumers.

    IBSpot.com

    Date: 01/24/2025

    Dear ***,Thank you for bringing this matter to our attention. We sincerely apologize if your products were mistakenly listed on our site. Please know that we take this matter very seriously and are committed to resolving it *********** assist us in removing the content as quickly as possible, could you kindly share the link to the product(s) you are referring to? This will help us locate the listing and take immediate action.While we strive to ensure accuracy in our listings, we acknowledge that errors can occur. We want to assure you that we are not scammers, and our intention is never to misrepresent or harm any business. We are dedicated to doing our best to address and correct any mistakes swiftly.We truly appreciate your patience and cooperation as we work to make things ********** regards,IBSpot
  • Review fromFlo S

    Date: 12/06/2024

    1 star

    Flo S

    Date: 12/06/2024

    Never rec the product ordered On Nov 7. Never rec a response to email or tel msg. Just more bull s*** for ripping off the consumer

    IBSpot.com

    Date: 01/24/2025

    Dear ********,Thank you for reaching out to us and sharing your concerns. I genuinely understand how disappointing it can be when things dont go as expected, and I want to ensure we address this matter clearly.On December 9, we sent you an email updating you about the status of your order and acknowledging its delay. On the same day, we received your request for a refund, which we processed immediately. Refunds typically take 3-5 business days to reflect in your account, depending on your bank. For your convenience, we also sent proof of the refund today for your ************ not sure how this situation led to the impression that we havent responded, as weve been actively working to address your concerns and meet your requests as quickly as possible. That said, I value your feedback, and if theres any additional detail youd like us to clarify or support you with, please let us knowwere here to assist.We deeply appreciate your patience and understanding as weve worked to resolve this for ******** regards,IBSpot
  • Review fromKavita P

    Date: 12/04/2024

    1 star

    Kavita P

    Date: 12/04/2024

    This site is illegally using our website and our products on their website. I was shocked to see our products on some unknown website. This is a scam so please be aware. Our products are only available on our website www.Kavitalife.com and Amazon ( USA). Please be aware not to order our Kavitalife Skincare products from this site. Much regards Kavita P***** CEO / founder

    IBSpot.com

    Date: 01/24/2025

    Dear Kavita,Thank you for reaching out and bringing this to our attention. First and foremost, we sincerely apologize for the confusion caused by this situation. We understand how concerning it must have been to come across your products on our listing without your prior knowledge.Its possible that an error on our part may have led to the unintentional inclusion of your products. To help us address this swiftly, could you kindly share the specific link to the product listing you are referring to? Once we have the details, we will promptly take action to resolve this matter.Please rest assured that while mistakes can occur, we are committed to transparency and integrity. We are certainly not scammers and are doing everything in our power to ensure issues like this are corrected as quickly as possible.Thank you for your understanding and cooperation. We truly appreciate your support as we work to make things ********** regards,IBSpot
  • Review fromChava R

    Date: 10/02/2024

    1 star

    Chava R

    Date: 10/02/2024

    Complete scam I have no idea how this company is still doing business dont waist your time or money good luck even receiving your order or getting a refund if you dont get your order

    IBSpot.com

    Date: 01/24/2025

    Dear *****,Thank you for reaching out and sharing your concerns. We sincerely apologize for not addressing your message sooner and truly appreciate the opportunity to assist ****** better understand your situation and provide the best possible resolution, we kindly ask if you could share your order ID. Unfortunately, were unable to locate your order using the email or name provided. Once we have this information, well promptly review the status of your order and work toward a solution that meets your expectations.We value your trust and hope to make things right. Thank you for giving us the chance to assist ******** regards,IBSpot
  • Review fromFer G

    Date: 09/24/2024

    1 star

    Fer G

    Date: 09/24/2024

    Is a scam page. They never send the purchase. Already a month has passed. I only lost my money

    IBSpot.com

    Date: 09/27/2024

    Hi Fer,Im really sorry to hear about your experience and the delay with your order. This is not the service we aim to provide. Weve sent you an email to address your concerns and investigate the situation further. Please feel free to respond, and well work to resolve this for you.Thank you for your ************* regards,

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