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Business Profile

Online Retailer

IBSpot.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1

Average of 22 Customer Reviews

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Review Details

  • Lynn G

    Date: 04/03/2024

    Lynn G

    Date: 04/03/2024

    No……do not even think about ordering anything from them!!! You will regret it! They will not deliver. They will string you on. And they will keep your money without you getting what you ordered. The will blame it on the post office. I would give them a 0 review

    IBSpot.com

    Date: 04/05/2024

    The refund for the 6 items has been processed for the customer. 1 of her purchased was successfully delivered by USPS.

    IBSpot.com

    Date: 09/11/2024

    Hi ****,Were really sorry for the inconvenience and frustration youve experienced. Since May, weve made improvements to our service to better assist our customers. We understand how upsetting it is not to receive your order.We want to resolve this issue for you, so well be sending you an email shortly to address your concerns. Please respond to that email with any additional information you might have.Thank you for your patience.

  • ana t

    Date: 01/06/2024

    ana t

    Date: 01/06/2024

    Please help shut these people down. They put fake reviews on the internet, and do not function as a legitimate business. So many people have been scammed by this website, you can find testimonies on the internet. Any overly positive review seems fake if you read the reviews carefully, they seem to all make similar linguistic mistakes. Please have the government look in to them, as they are not a real company.

    IBSpot.com

    Date: 01/10/2024

    For International orders it is included on our website that it will take 10-15 business days (excluding weekend and Holidays) for the product to be delivered. Since December is a Holiday season, most of the couriers have delays in delivering the packages which is not within our control. Customer service representative also assisted the customer very well with her queries. When the customer asked to cancel, the representative immediately issued a refund.

    IBSpot.com

    Date: 09/11/2024

    Hi ****,Were really sorry for the inconvenience and for the delay in addressing your review. Since May, weve implemented changes to improve our customer service and address concerns more effectively.Please be assured that our positive reviews are genuine and come from real customers. If you have specific concerns or issues with your order, were here to help resolve them. Well be reaching out to you via email to discuss this further, so please respond with any additional details.Thank you for your patience.

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