We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Bathroom Remodel

Bath Fitter
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.84

Average of 25 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Patricia M

    Date: 10/03/2024

    Patricia M

    Date: 10/03/2024

    Great service, beautiful finished job. Complete cleanup.Done in one day.

    Bath Fitter

    Date: 10/04/2024

    We appreciate your feedback and look forward to sharing it with our team!

  • Bryan G

    Date: 05/08/2024

    Bryan G

    Date: 05/08/2024

    Bath fitter did a walk in shower for us. We are extremely happy with the job they did. The quality of materials is superb. The installers are very professional they cleaned up the area extremely well. Ill definitely recommend Bath Fitter to anybody thinking about a bathroom remodel.

    Bath Fitter

    Date: 05/13/2024

    Thank you so much for the review *****! Can't wait to share this with our team.

  • Sharon C

    Date: 08/19/2023

    Sharon C

    Date: 08/19/2023

    Bathfitter staff were respectful, professional, and did exactly what was agreed upon. They worked on 2 bathtubs and 1 surround, completing them in about 6 hours. They cleaned up and did a beautiful job.

    Bath Fitter

    Date: 08/21/2023

    Thank you so much for leaving us a review ******! Can't wait to share this with our team.

  • Sara S

    Date: 06/16/2023

    Sara S

    Date: 06/16/2023

    It was a pleasure doing business with this company. Everyone was very pleasant. The installers were quick, efficient, and cleaned up beautifully when they were done. I'm very pleased with the end product which was a walk-in shower.

    Bath Fitter

    Date: 06/19/2023

    Thank you **** for taking the time to leave us some feedback, I am thrilled to share this with our team!

  • LONNIE S

    Date: 06/16/2023

    LONNIE S

    Date: 06/16/2023

    Bath fitter or Erie removed, and replaced my old tub with a beautiful new walk in shower. They were on time to all appointments and gave a fair and honest estimate. Work done was fantastic and professional. We used to be embarrassed to let company use our bathroom and now it is something we can be proud of!

    Bath Fitter

    Date: 06/19/2023

    We appreciate you taking the time to leave us a review, looking forward to sharing this with our team!

  • Dan H

    Date: 06/16/2023

    Dan H

    Date: 06/16/2023

    Excellent customer experience from initial inquiry, through in-home sales presentation and actual installation project. Great communications every step of the way……and NO SURPRISES.

    Bath Fitter

    Date: 06/19/2023

    Thank you so much for sharing your feedback ***, can't wait to share it with our team!

  • mary b

    Date: 04/04/2023

    mary b

    Date: 04/04/2023

    They were very nice very efficient very knowledge. Product is great

    Bath Fitter

    Date: 04/05/2023

    Thank you very much for taking the time to leave us a review ****! We can't wait to share your feedback with our team.

  • Blair C

    Date: 04/04/2023

    Blair C

    Date: 04/04/2023

    What a fantastic experience! They were kind and helpful! All the way through from the beginning til the end! So polite, honest, and accommodating. I couldn't have asked for anything better!

    Bath Fitter

    Date: 04/05/2023

    Thank you so much ***** for taking the time to leave us a review! We can't wait to share this with our team.

  • Cindy B

    Date: 02/26/2023

    Cindy B

    Date: 02/26/2023

    The gentlemen who installed our tub were extremely professional. They made sure to protect all of our floors while coming in and out. They answered my husband's many questions and were very personable. The final product is amazing! Living in a 1928 home, I wasn't sure how we could afford to replace the tub and was very fearful of what would be found when the old one was removed. However, the plumber was great and was in and out (no problems) and the tub was installed quickly after that. Glad we had this done and would highly recommend!




    Bath Fitter

    Date: 02/27/2023

    *****, we appreciate you taking the time to let us know how we did and sharing your experience!

  • Linda H.

    Date: 02/13/2023

    Linda H.

    Date: 02/13/2023

    Our entire experience with Bath Fitter of Erie was great! The sales team listened to what we wanted and gave honest feedback. The installation crew was here on time and laid down runners everywhere to help keep floors clean. Installation only took approximately 4.5 hours. They removed the protective runners and vacuumed to ensure that they left no dust or residue. An installer went over how the shower heads worked and told us to give the caulking 24 hours to totally dry. Later that day I received an email including a list of 100 products in alphabetical order that we’re safe to use on our new shower surround. When we’re ready to remodel our spare bathroom I will call Bath Fitter of Erie again. Thank you for helping us upgrade our master bathroom. We love it!!




    Bath Fitter

    Date: 02/24/2023

    Thank you so much for sharing your experience *****, this means the world to our team!

Bath Fitter is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.