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Business Profile

New Auto Parts

Mishimoto Automotive

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.76

Average of 21 Customer Reviews

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Review Details

  • John M

    Date: 08/02/2022

    John M

    Date: 08/02/2022

    Had to cancel a order and had to do a reorder everything went good until it was time to refund my money ....it's been going on 2.5 weeks now and they keep playing games and it keeps going back and forth saying they refunded the money to the wrong card , then next a certian email didn't get sent to the accounting department so that's why it wasn't issued , and now they are trying to refund me on a previous order that was already delivered of 112 for a trans cooler when it should have been a refund of the radiator for 453......they keep throwing you between multiple people with them saying they are gonna get it fixed and they will call you back and they never do .....I do have pictures of the email conversations for proof of there games they keep trying to play......idk what it is about these company's but they love to lie to you and play games about getting your money back .....Damien kutny and Nicholas Armstrong are the 2 that keep on stringing me along and won't give me a number or a way to contact there accounting department myself just give me my money back for parts I don't even have in my possession that you still have ........

    Mishimoto Automotive

    Date: 08/15/2022

    Hello John, I spent some time working with the team on this and it boils down to an initial miscommunication by one of the reps on the team. We can confirm that the cancelled order was not billed and your bank should have dropped the authorization at this point.

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