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Business Profile

Bank

Fulton Bank

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Fulton Bank's headquarters and its corporate-owned locations. To view all corporate locations, see

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Fulton Bank has 34 locations, listed below.

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    Customer Review Ratings

    1.03

    Average of 35 Customer Reviews

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    Review Details

    • Howard D

      Date: 06/14/2025

      Wish I couldn't even give them one star. Ever since the change it's a joke you can't even do the online banking or link accounts even with calling customer service I'm going up now to close my account and recommend not using them at all. By far the worst bank ever. How can you not link an account online or through customer service? They have all the information that I could possibly give them.

    • Anthony T

      Date: 06/05/2025

      Absolutely awful customer service. Needed to reset my password, went through their reset system which sounds like its from the early 90's. The temporary password they sent me was incorrect and locked me out of my account. From there I went through there contact us line and was on hold 45 minutes and still no help. I ended up calling an individual branch and they were no help. All of this to just reset a password in 2025..... whenever I can finally access my account I will be withdrawing all of my money and finding a new bank. Thanks for nothing.

    • Jo A

      Date: 05/05/2025

      This bank should be banned from doing business again. They are a prime example of a class of business that make money by screwing over their customers instead of adding value to their lives. If Fulton bank recently purchased your mortgage, prepare to waste hours on hold just to get service.

    • Randolph S

      Date: 04/16/2025

      Able to recieve money but unable to pay/send money on zelle app as I get notice that says "unable to verify identity" ( while signed into my account on my own phone ). I try calling the zelle extention and end up waiting for respresentative forever wich an annoying recording saying "your call is important to us, please stay on the line for our next representative as we try to give all customers the time they need". Unable to fix problem at branch as they tell me I need to call their zelle line. If I am unable to solve this simple problem with my account, I will go to *** instead as I hear they have much better customer servive. I don't have time to waste with someone who doesn't want my business.

    • Joseph H

      Date: 03/11/2025

      Fulton bank is terrible they rob you with service charges

    • Letizia T

      Date: 01/17/2025

      The worst bank ever, I dont think anyone works in their customer service department. Multiple calls waiting 45+ minutes without anyone answering. If I could give this bank negative stars I would. Only reason I switched from **************** to here is because they provided a doctor mortgage. I cant wait for rates to be lower so I can switch my mortgage to **************** , close all my accounts and be done with Fulton forever.

    • John R

      Date: 01/15/2025

      when i called customer service the system said wait time was 45 minutes. After about 20 minutes it hung up on me. When calling the local bank it goes right to voicemail and says not available. Not happy since they took over ********, where I always got through to customer service.

    • Nikolaos P

      Date: 01/04/2025

      The worst bank. If you call your on hold for over an hour. They took over my mortgage from my previous bank and the transfer has been horrible. they screwed up my escrow account, payment of homeowners insurance and taxes and they have no idea what they are doing. stay away from Fulton bank

    • SUZANNE T

      Date: 12/03/2024

      This company is horrible. They took over my bank and the rest is a nightmare. Let's start with the weekend they transferred over. I walked into the bank because I was instructed to come in to fix issues with my checks. The door was wide open, no lights were on, the teller counter was open and not one person was in there. I waited for about 15 minutes, suddenly a person drives up and runs to the front door and starts locking it, while I am in the bank. I tap on the window and he says "do you work here?" Really??? then he says, "You shouldn't be here" again, what is actually going on? Your money, my money is all at risk at this bank. The next part happened with the issuing and reissuing of debit cards (2x) and then associating the cards with the wrong accounts. Finally, they issued checks without a signature line and told us not to use them and return them to the bank. The check printer said the opposite. They also promised to send checks for my business and never did. When I asked them about checks I received, they told me they were the business account, but it turns out they aren't. They have never been issued and the company after being a customer with the other bank for 6 years says the company doesn't exist. DO NOT TRUST THIS BANK OR OPEN AN ACCOUNT HERE.

    • Alexandra C

      Date: 11/21/2024

      To say that this merger from Republic to Fulton was a disgrace, unorganized, and unprofessional is an understatement and embarrassing. To leave workers at the branches to be screamed at and left to deal with the brunt of the problems is a disgrace. Thank God for ****** ********* at both the Clementon and ******************* offices who continuously tried to help me for the past three weeks. Thank you so much for your tireless efforts to get me up and running again. If it were not for her, I would still be sitting in limbo. No phone calls back or emails from anyone from the higher-*** or customer service. I will be looking for another banking facility to handle my banking needs in the future.

    Fulton Bank is NOT a BBB Accredited Business.

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